Virtual Relationship Manager

1 - 4 years

2 - 3 Lacs

Navi Mumbai Thane Mumbai (All Areas)

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role: Email/VRM/Voice Support Location: Turbhe, Navi Mumbai Key Responsibilities: Provide exceptional customer support via email, voice, and VRM channels. Address customer inquiries, resolve issues, and ensure timely follow-ups. Collaborate with internal teams to enhance service delivery. Maintain accurate records of customer interactions and feedback. Uphold the bank's standards of service excellence and professionalism. Requirements: Minimum 1 year of experience in Banking or BPO sectors. Graduation is mandatory. Strong communication skills with proficiency in English. Versant 5 certification required. How to Apply: To schedule your interview, please contact HR Ashwini K (9822643371) via WhatsApp or call, or send your CV .

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