Virtual Relationship Banking- Relationship Manager

Hdfc Bank

0 - 5 years

2 - 4 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

vrm sales cross selling phone banking relationship management banking products

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

The position is created for Virtually managing a portfolio/base/lead flow of EEG business & other cross-sell/up-sell products.
Virtual-RM will contact the EEG base/lead generated from lentra app, corporate websites, bank website etc, engage with clients and make them aware about the product offerings, up-sell & cross-sell variety of products basis the need/fitment and generate leads/push towards conversion/disbursement/conclusion.
Virtual-RM will ensure that every client get touch base within the stipulated TAT (as agreed & closed with all the stakeholders).
Work efficiently on portfolio/base allocated & ensure business deliveries, meeting products specified Sales Budgets, activation, income and productivity benchmarks as agreed & closed between all the stakeholders.
Offering right product to right customers basis requirement analysis & fitment.
Work on the feedback shared by the supervisor/unit manager/training manager on the quality of Call experience.

Preferred candidate profile

Sales and Influencing Skills
Banking Product & Process Knowledge
Customer handling skills
Convincing Skills
Good Communication in English

(Freshers Are Welcome)

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