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5.0 - 10.0 years
10 - 20 Lacs
Hyderabad
Remote
Minimum of 5 years of experience in network engineering, with a focus on SDWAN technologies. Proven experience with Meraki Switches, Mist Wireless, Zscaler, Cisco Viptela SDWAN and Cisco Meraki SDWAN/SASE.
Posted 1 month ago
10.0 - 14.0 years
15 - 30 Lacs
Noida
Hybrid
Roles and Responsibilities Design secure and scalable network architectures for enterprise / government clients across SD-WAN, Core Networking, Firewalls, and Data Centre infrastructure. Configure, deploy, and manage routing, switching, and security devices from multiple OEMs including Cisco or Juniper , Extreme, Checkpoint/ Fortinet , and Radware. Lead solutioning and engagement with multiple OEMs to compare technologies, ensure compliance, and recommend best-fit solutions. Create and review High-Level Design (HLD), Low-Level Design (LLD), BoM/BoQ, network diagrams, and bid documentation aligned with customer RFP/RFQ. Manage complex network migration and implementation projects, including cutover strategies and rollback planning. Provide technical mentorship, lead solution workshops, and present network/security strategies to clients and internal teams. Understand data centre networking and security including segmentation, load balancing, virtualization, and resilience strategies. Exposure to SASE architecture and solutions , integrating SD-WAN (CISCO VIPTELA/ MERAKI) with cloud-delivered security including CASB, ZTNA, SWG , and Firewall-as-a-Service (FWaaS Take ownership of full project lifecycleright from requirement gathering and solutioning to delivery and post-deployment support.
Posted 1 month ago
3.0 - 6.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Educational Master Of Engineering,Bachelor Of Science,BTech,Bachelor of Engineering,BCA,Master Of Technology Service Line Cloud & Infrastructure Services Responsibilities -Deep understanding of network protocols:SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol-Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) -Network Configuration ManagementConfigure and maintain network devices including routers, switches, access points, and firewalls according to established standards and best practices.-Security ManagementImplement and maintain basic network security configurations on devices, collaborating with security teams on advanced security measures-Network monitoring:Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them -Troubleshooting skills:Ability to analyze network traffic, diagnose issues using tools like ping, traceroute, and packet captures -Wireless Network troubleshooting for Cisco, Aruba, Juniper -ITIL Process – working experience of Incident, Change, Problem, Configuration management -Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Product, tools experience -Experience with one or more of network products:-Routers and Switches (Cisco, HPE – Juniper Aruba, Fortinet, Arista) -SDWAN – Viptela, Silver peak, Versa, Aryaka -Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now -Understanding of network Load balancers F5, NetScaler, VMware AVI etc Preferred Skills: Technology-Network-CISCO technologies-CISCO Nexus Technology-Network-Switching Technology-Network-AccessPoint-Aruba Domain-Network-SDN Technology-Networking-Routing technologies Domain-SDN-NFV-Software Defined WAN( SDWAN) Generic Skills: Domain-networking-Cisco certifications
Posted 1 month ago
8.0 - 13.0 years
25 - 37 Lacs
Chandigarh
Work from Office
This role is ideal for individuals who are eager to broaden their expertise across various cutting-edge technology stacks. It encompasses the dynamic challenges of working on both projects and managed services. If you have a passion to learning and accepting tech challenges, this position also offers the opportunity to take the ride to success. Embark on a transformative professional journey with us as this role promises to elevate your career to new heights. Job Requirement Minimum 3 years' experience working as a Network Engineer Level 3. Minimum 4+ years experience working on large scale complex networks. Prior experience working in Managed services framework. Knowledge and/or experience in one or multiple SDWAN - Velocloud, Cisco Meraki and/or Viptela CloudGenix, Prisma Knowledge and/or experience in one or multiple NEXTGEN FWs: Palo Alto, Checkpoint, Fortinet/Fortigate Role & responsibilities Minimum 3 years' experience working as a Network Engineer Level 3. Minimum 4+ years experience working on large scale complex networks. Prior experience working in Managed services framework. Knowledge and/or experience in one or multiple SDWAN - Velocloud, Cisco Meraki and/or Viptela CloudGenix, Prisma Knowledge and/or experience in one or multiple NEXTGEN FWs: Palo Alto, Checkpoint, Fortinet/FortiGate Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.
Posted 1 month ago
4.0 - 9.0 years
9 - 13 Lacs
Mumbai, Pune, Bengaluru
Work from Office
4+ years experience in designing and implementing SD-WAN architectures for new deployments and migrations. Configure and manage SD-WAN controllers, edge devices, and orchestrators. Hands-on experience with Cisco Viptela, Fortinet Secure SD-WAN, VMware VeloCloud, or Versa Networks. Strong understanding of routing protocols (BGP, OSPF, EIGRP), IPSec, QoS, and network segmentation. Provide L3/L4 support for SD-WAN infrastructure , including incident resolution, root cause analysis, and performance optimization. Deploy and troubleshoot Cisco and Cisco Viptela SD-WAN solutions. Experience with network monitoring tools (SolarWinds, ThousandEyes, etc.). Proficiency in troubleshooting tools like Wireshark, NetFlow, and SNMP. Primary skills 4+ years experience in designing and implementing SD-WAN architectures for new deployments and migrations. Hands-on experience with Cisco Viptela, Fortinet Secure SD-WAN, VMware VeloCloud, or Versa Networks. Provide L3/L4 support for SD-WAN infrastructure , including incident resolution, root cause analysis, and performance optimization. Deploy and troubleshoot Cisco and Cisco Viptela SD-WAN solutions. Secondary skills Collaborate with cross-functional teams to ensure seamless integration with existing network infrastructure. Experience with cloud networking (AWS, Azure, GCP). Knowledge of automation tools like Ansible, Terraform, or Python scripting.
Posted 1 month ago
5.0 - 7.0 years
5 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
Maimsd Technology is seeking a highly skilled and experienced L3 ACI Cisco Consulting Engineer with deep expertise in Routing & Switching . The ideal candidate will provide expert-level support for Cisco ACI infrastructure, including troubleshooting, configuration, and optimization, while also possessing strong knowledge of traditional routing and switching technologies. This role requires the ability to manage multiple priorities in a fast-paced, high-pressure environment, troubleshoot complex network issues, and effectively communicate with stakeholders. Key Responsibilities: Deliver expert-level support for Cisco ACI (Application Centric Infrastructure) infrastructure, including in-depth troubleshooting, configuration, and optimization. Engage in proactive monitoring and maintenance of ACI environments to ensure optimal performance, high availability, and reliability. Install, configure, and support Cisco Routers and Switches in complex enterprise environments. Update Network equipment to the latest firmware releases, ensuring security and feature enhancements. Replace faulting network hardware components when required, minimizing downtime. Report network status, performance, and issues to key stakeholders effectively. Possess and apply Good Knowledge of Cisco ACI (mandatory for L3). Lead in-depth troubleshooting of connectivity issues across firewall/Load Balancer or proxy devices. Apply excellent problem analysis and solving skills, utilizing creativity, innovation, and an out-of-the-box approach when dealing with challenges. Able to work effectively under high pressure in a challenging environment. Collaborate and coordinate excellently within the technology community. Required Skills & Qualifications: Experience: Ability to manage multiple priorities in a fast-paced environment. Cisco ACI Expertise: Good Knowledge of ACI is required for L3. Hands-on experience with Cisco ACI infrastructure support, troubleshooting, configuration, and optimization. Routing & Switching Technology: Strong knowledge in Routing and Switching technology such as BGP, OSPF, vPC (Virtual Port Channel), Multicast, RSTP (Rapid Spanning Tree Protocol), MSTP (Multiple Spanning Tree Protocol), NAT (Network Address Translation), PBR (Policy-Based Routing), FHRP (First Hop Redundancy Protocol) . In-depth exposure on Cisco Nexus 9K family from installation, commissioning, and configuration (Mandatory). Good understanding of MPLS (Multi-Protocol Label Switching) works. WAN Technology: Knowledge in WAN technology such as MPLS, IPSEC (IP Security), GRE (Generic Routing Encapsulation), VPN (Virtual Private Network), DMVPN (Dynamic Multipoint VPN) . Working level understanding of IPSEC, GRE, GETVPN. Troubleshooting: Significant practical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxy. Soft Skills: Excellent communication and co-ordination skills within the technology community. Excellent problem analysis and solving skill applying creativity, innovation and thinking out of the box approach when dealing with challenges. Able to work under high pressure in a challenging environment. Good to Have Skills: Knowledge in Cisco SDWAN solution (Viptela) .
Posted 1 month ago
5.0 - 7.0 years
5 - 7 Lacs
Hyderabad, Telangana, India
On-site
Maimsd Technology is seeking a highly skilled and experienced L3 ACI Cisco Consulting Engineer with deep expertise in Routing & Switching . The ideal candidate will provide expert-level support for Cisco ACI infrastructure, including troubleshooting, configuration, and optimization, while also possessing strong knowledge of traditional routing and switching technologies. This role requires the ability to manage multiple priorities in a fast-paced, high-pressure environment, troubleshoot complex network issues, and effectively communicate with stakeholders. Key Responsibilities: Deliver expert-level support for Cisco ACI (Application Centric Infrastructure) infrastructure, including in-depth troubleshooting, configuration, and optimization. Engage in proactive monitoring and maintenance of ACI environments to ensure optimal performance, high availability, and reliability. Install, configure, and support Cisco Routers and Switches in complex enterprise environments. Update Network equipment to the latest firmware releases, ensuring security and feature enhancements. Replace faulting network hardware components when required, minimizing downtime. Report network status, performance, and issues to key stakeholders effectively. Possess and apply Good Knowledge of Cisco ACI (mandatory for L3). Lead in-depth troubleshooting of connectivity issues across firewall/Load Balancer or proxy devices. Apply excellent problem analysis and solving skills, utilizing creativity, innovation, and an out-of-the-box approach when dealing with challenges. Able to work effectively under high pressure in a challenging environment. Collaborate and coordinate excellently within the technology community. Required Skills & Qualifications: Experience: Ability to manage multiple priorities in a fast-paced environment. Cisco ACI Expertise: Good Knowledge of ACI is required for L3. Hands-on experience with Cisco ACI infrastructure support, troubleshooting, configuration, and optimization. Routing & Switching Technology: Strong knowledge in Routing and Switching technology such as BGP, OSPF, vPC (Virtual Port Channel), Multicast, RSTP (Rapid Spanning Tree Protocol), MSTP (Multiple Spanning Tree Protocol), NAT (Network Address Translation), PBR (Policy-Based Routing), FHRP (First Hop Redundancy Protocol) . In-depth exposure on Cisco Nexus 9K family from installation, commissioning, and configuration (Mandatory). Good understanding of MPLS (Multi-Protocol Label Switching) works. WAN Technology: Knowledge in WAN technology such as MPLS, IPSEC (IP Security), GRE (Generic Routing Encapsulation), VPN (Virtual Private Network), DMVPN (Dynamic Multipoint VPN) . Working level understanding of IPSEC, GRE, GETVPN. Troubleshooting: Significant practical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxy. Soft Skills: Excellent communication and co-ordination skills within the technology community. Excellent problem analysis and solving skill applying creativity, innovation and thinking out of the box approach when dealing with challenges. Able to work under high pressure in a challenging environment. Good to Have Skills: Knowledge in Cisco SDWAN solution (Viptela) .
Posted 1 month ago
3.0 - 8.0 years
12 - 16 Lacs
Coimbatore
Work from Office
The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Sr. Engineer - Global Networking, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! Helps design, document, build, deploy and support complex compute solutions in support of enterprise application development and production teams. Identifies and recommends configuration improvements, process improvements, automation opportunities, and upcoming technologies. Provides next level of support, training and mentors for administration team members. Configures disaster recovery software for local and global DR scenarios. Collaborates with other teams to resolve technical problems. Works with manager to resolve client issues. Helps configure and migrate clients to public cloud services. Plans, schedules and installs system upgrades and patches. Adheres to and complies with company change management processes. Supports manager in streamlining processes for enterprise level service delivery. Integration of new technologies to improve service offerings and better support the business. Performs other duties as assigned Experience with unified computing solutions (Cisco UCS) is a plus Experience supporting VMWare clusters, experience creating VMWare clusters is a plus Experience configuring and troubleshooting backup solutions, TSM is a plus Experience with storage platforms, including SAN and NAS Experience with VDI/Citrix is a plus Experience with agile development is a plus MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Network MonitoringMonitor the Network health of Data Centers, high priority sites and remote Avantor sites. Network operationsWork closely with multiple internal teams and end users in resolving any network issues reported globally. Work with vendorWork with Internet Service providers and data center management teams in monitoring, resolving and following up on issues reported. Handle EscalationTake care of escalations from the Level 1 teams. Network StandardBe a lead in analyzing the current network setup and improve them to meet the standards. Next-Gen NetworkUtilize the Network Expertise in improvising the Avantor`s Network Infrastructure to be next-gen. Lead Technical SupportOptimize and make a positive employee support experience. Partner with Security & ComplianceDrive core security and compliance projects to ensure we're protecting our information assets Excel at communicationBe a clear & timely communicator to our associates & leadership, about the state and strategy of Core IT Services & Operations QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience Minimum 3 years experience working with information technology, with emphasis on wide area data networks Experience in large network environments (more than 1,000 employees & 50+ sites). Experience dealing directly with major telecommunication carrier(s) and outsourcing service provider(s) Familiarity with wide area data network environment is a plus. CCNA or other advanced network and infrastructure professional certifications preferred KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Skills: Thorough understanding of technology as it relates to telecommunications & data communications, data centers, network architecture, security, and troubleshooting. Must have worked on Monitoring and Supporting internal/external customer networks. Must have excellent troubleshooting skill. Good experience with Networking products of Cisco, F5, Palo Alto, Viptela, Meraki, and Aruba. Very good understanding of service provider and telecommunications carrier business. Good experience with Monitoring tools such as SolarWinds, and IP address Management. Good communication skill required to work with internal/external customers of Avantor. Additional qualitiesDesire to focus on and please the customer, ability to understand requests from the customers point of view Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
Pune
Work from Office
Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: SD-WAN Cisco Viptela. Experience5-8 Years.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose:B3 -6+yrs Rel 72345 Job TitleNetwork Engineer (L3) SD-WAN, SD-LAN, WiFi (Cisco & HPE Aruba) Job Summary: The Network Engineer (L3) will be responsible for designing, implementing, and maintaining enterprise network solutions, focusing on SD-WAN, SD-LAN, and WiFi technologies from Cisco and HPE Aruba . This role requires deep technical expertise in network architecture, troubleshooting, and optimization to ensure high availability, security, and performance. Key Responsibilities: Network Design & Implementation: Architect and deploy SD-WAN, SD-LAN, and WiFi solutions using Cisco and HPE Aruba technologies. Configuration & Optimization: Configure routers, switches, access points, and security policies to enhance network performance. Troubleshooting & Support: Provide L3-level support for complex network issues, ensuring minimal downtime. Security & Compliance: Implement security best practices, including firewall policies, VPN configurations, and access control . Monitoring & Performance Management: Utilize network monitoring tools to analyze traffic patterns and optimize performance. Documentation & Training: Maintain detailed network documentation and provide training to junior engineers. Collaboration: Work closely with IT teams, vendors, and stakeholders to align network strategies with business goals. Required Skills & Qualifications: Expertise in SD-WAN & SD-LAN: Strong knowledge of Cisco SD-WAN (Viptela, Meraki) and HPE Aruba EdgeConnect SD-Branch . WiFi Networking: Experience with Cisco Wireless LAN Controllers (WLC), HPE Aruba Instant APs, and WiFi optimization . Routing & Switching: Advanced knowledge of Cisco IOS, NX-OS, and ArubaOS . Security & VPN: Familiarity with firewalls, VPNs, and network access control (NAC) . Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Implementation. Experience3-5 Years.
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
LOcation :Pune 6+yrs Job TitleNetwork Engineer (L3) SD-WAN, SD-LAN, WiFi (Cisco & HPE Aruba) Job Summary: The Network Engineer (L3) will be responsible for designing, implementing, and maintaining enterprise network solutions, focusing on SD-WAN, SD-LAN, and WiFi technologies from Cisco and HPE Aruba . This role requires deep technical expertise in network architecture, troubleshooting, and optimization to ensure high availability, security, and performance. Key Responsibilities: Network Design & Implementation: Architect and deploy SD-WAN, SD-LAN, and WiFi solutions using Cisco and HPE Aruba technologies. Configuration & Optimization: Configure routers, switches, access points, and security policies to enhance network performance. Troubleshooting & Support: Provide L3-level support for complex network issues, ensuring minimal downtime. Security & Compliance: Implement security best practices, including firewall policies, VPN configurations, and access control . Monitoring & Performance Management: Utilize network monitoring tools to analyze traffic patterns and optimize performance. Documentation & Training: Maintain detailed network documentation and provide training to junior engineers. Collaboration: Work closely with IT teams, vendors, and stakeholders to align network strategies with business goals. Required Skills & Qualifications: Expertise in SD-WAN & SD-LAN: Strong knowledge of Cisco SD-WAN (Viptela, Meraki) and HPE Aruba EdgeConnect SD-Branch . WiFi Networking: Experience with Cisco Wireless LAN Controllers (WLC), HPE Aruba Instant APs, and WiFi optimization . Routing & Switching: Advanced knowledge of Cisco IOS, NX-OS, and ArubaOS . Security & VPN: Familiarity with firewalls, VPNs, and network access control (NAC) . Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Implementation. Experience5-8 Years.
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
Chennai
Work from Office
ROLE: Network Infrastructure specialist DEPARTMENT: Technology Services Total years - 8 - 10 years Loacation - Chennai/ Bangalor Rates including mark up - 115K/M- 115K/ Mandatory skills - Routing and SwitchingSDWAN, Cisco Viptela KEY RESPONSIBILITIES/CHALLENGES: A dynamic individual is required to join the Network Delivery team under Technology services to enhance our Infrastructure development and change the bank capability within our banks business. The key challenge will be to deliver the requirements below in an environment with a high rate of growth: Responsible for end to end quality delivery of assigned network project ensuring adherence to Network engineering standard and the subsequent handover to Operation team Responsible to ensure projects solution are in line with approved standard and meets the required outcome from stakeholder Ensures assigned network project tasks are delivered on time, on budget against agreed scope Provide consultancy and advisory services to business, system developer and technology stakeholders for any matter related to assigned project working together with engineering team and project lead Delivers high quality solutions for the bank on both internal & external connectivity requirements SELECTION CRITERIA: Bachelor Engineering Degree Preferably possess a valid Cisco Certified CCNP certifications Strong knowledge in Routing and Switching, Strong Knowledge and experience in Cisco products (Nexus, Catalyst, Routers) Strong Knowledge and experience in Wireless (Cisco and Aruba) Minimum of 6 to 8years practical experience in infrastructure development life-cycles, testing, implementation, systems administration and support. Troubleshoot performance issues on Routing and Switching Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.
Posted 1 month ago
5.0 - 10.0 years
9 - 15 Lacs
Hyderabad
Work from Office
Job Title: Senior Network Engineer SD-WAN, Security Location: Hyderabad Experience: 5+ Years Industry: IT Services / Infrastructure Employment Type: Full-Time Key Skills: Cisco Viptela, Juniper SSR, Meraki Switching & Wireless, Fortinet Firewall, SD-WAN, Network Security, NOC, AI-Driven Networking Job Summary We are hiring a Senior Network Engineer (SD-WAN & Security) to join our growing Infrastructure & Network Operations team. The ideal candidate will have deep hands-on experience with Cisco Viptela / Juniper SSR SD-WAN , Meraki networks , and Fortinet Firewall technologies . You will play a key role in maintaining network stability, resolving high-severity incidents, implementing automation, and ensuring security compliance across enterprise environments. Key Responsibilities: Configure & manage SD-WAN (Cisco Viptela/Juniper SSR) Administer Meraki routing, switching & wireless networks Manage Fortinet Firewalls (SSL VPN, IPSec, IPS/IDS) Lead P0/P1 incident resolution and act as NOC SME Implement network automation & AI-driven monitoring Ensure network security, compliance, and optimization Required Skills: 5+ years in network engineering Strong in BGP, OSPF, VLANs, VPNs, TCP/IP Experience with cloud networking (AWS/Azure/GCP) Knowledge of Zero Trust Security models Certifications (Preferred): Cisco CCNP ENCOR Meraki CMNA/CMNO Fortinet NSE4/NSE7
Posted 1 month ago
4.0 - 6.0 years
6 - 12 Lacs
Bengaluru
Hybrid
As a Lumen TMNS Wireless Network Consultant, you will be focused on support and maintenance, you will be responsible for responding to tickets generated from proactive alerts for our managed engagements Meraki wireless networks in an operation center environment. Job description Provide high-level technical support for configurations, troubleshooting, and service restoration along with an understanding of routing, switching as relates to the wireless technology supported via the Meraki platform. Maintain average call, ticket closure, and availability stats based on combined total of peer performance results. Manage ticket volumes, new and existing using an understanding of prioritization of ticket severities and customer specific processes and procedures. Utilize Meraki dashboard to analyze performance across customers data network and underlying LANs, WANs, and wireless deployments. Act as liaison between the customer and Meraki TAC on high-level or escalated support issues. Provide direct interface with other Lumen departments in support of the customer’s network issues and projects. Isolation and understanding of network outage causes, and service restorations. Demonstrate direct customer interaction through exceptional communication skills, both written & orally. Resolves complex network problems involving power, network hardware and software, and modems. Uses software and hardware tools to identify and diagnose network status and problems; assists with network equipment installation and maintenance activities; resolves complex trouble tickets. Work collaboratively with other internal support groups to identify and resolve issues with other equipment such as Adtran, Juniper, and hosted VOIP services. Qualifications 2-5 years wireless experience (1 year must have been in the Meraki platform) 2-5 managed network routing and switching experience (running and interpreting scripts from CISCO routers and switches. Cisco CCNA Wireless Certification (preferred) CMNO Certification Required (required and active) "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately"
Posted 1 month ago
5.0 - 10.0 years
18 - 22 Lacs
Sahibzada Ajit Singh Nagar
Work from Office
DETAILED JOB DESCRIPTION Organization : Alaric Ventures Location : Bestech Towers, Sector 66 (Mohali) Position : Sr Network Engineer Experience : 5 to 10 Years Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: As an integral part of our Managed Services team, the Senior Network Engineer specializes in planning, design, and execution of the migration from Cisco Viptela SDWAN to Cisco Meraki SDWAN/SASE. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Required skills: Lead the planning, design, and execution of the migration from Cisco Viptela SDWAN to Cisco Meraki SDWAN/SASE. Collaborate with cross-functional teams to ensure seamless integration and deployment of Meraki SDWAN solutions. Conduct network assessments and audits to identify potential challenges and optimize migration strategies. Configure and manage Meraki SDWAN devices, ensuring optimal performance and security. Provide technical support and troubleshooting during and after the migration process. Develop and maintain comprehensive documentation, including network diagrams, configurations, and migration plans. Train and mentor junior network engineers on Meraki SDWAN technologies and best practices. Stay updated with the latest developments in SDWAN and SASE technologies to ensure the implementation of the best practices. Education and/or Experience: Bachelors degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience in network engineering, with a focus on SDWAN technologies. Proven experience with Meraki Switches, Mist Wireless, Zscaler, Cisco Viptela SDWAN and Cisco Meraki SDWAN/SASE. Strong understanding of network protocols, routing, and switching. Experience with network security principles and practices. Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills. Relevant certifications such as CCNP, CCIE, or Meraki certifications are highly desirable. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts /EST Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard
Posted 1 month ago
5.0 - 10.0 years
18 - 22 Lacs
Mohali
Work from Office
DETAILED JOB DESCRIPTION Organization : Alaric Ventures Location : Bestech Towers, Sector 66 (Mohali) Position : Sr Network Engineer Experience : 5 to 10 Years Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: As an integral part of our Managed Services team, the Senior Network Engineer specializes in planning, design, and execution of the migration from Cisco Viptela SDWAN to Cisco Meraki SDWAN/SASE. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Required skills: Lead the planning, design, and execution of the migration from Cisco Viptela SDWAN to Cisco Meraki SDWAN/SASE. Collaborate with cross-functional teams to ensure seamless integration and deployment of Meraki SDWAN solutions. Conduct network assessments and audits to identify potential challenges and optimize migration strategies. Configure and manage Meraki SDWAN devices, ensuring optimal performance and security. Provide technical support and troubleshooting during and after the migration process. Develop and maintain comprehensive documentation, including network diagrams, configurations, and migration plans. Train and mentor junior network engineers on Meraki SDWAN technologies and best practices. Stay updated with the latest developments in SDWAN and SASE technologies to ensure the implementation of the best practices. Education and/or Experience: Bachelors degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience in network engineering, with a focus on SDWAN technologies. Proven experience with Meraki Switches, Mist Wireless, Zscaler, Cisco Viptela SDWAN and Cisco Meraki SDWAN/SASE. Strong understanding of network protocols, routing, and switching. Experience with network security principles and practices. Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills. Relevant certifications such as CCNP, CCIE, or Meraki certifications are highly desirable. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts /EST Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard
Posted 1 month ago
5.0 - 10.0 years
18 - 22 Lacs
Chandigarh
Work from Office
DETAILED JOB DESCRIPTION Organization : Alaric Ventures Location : Bestech Towers, Sector 66 (Mohali) Position : Sr Network Engineer Experience : 5 to 10 Years Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: As an integral part of our Managed Services team, the Senior Network Engineer specializes in planning, design, and execution of the migration from Cisco Viptela SDWAN to Cisco Meraki SDWAN/SASE. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Required skills: Lead the planning, design, and execution of the migration from Cisco Viptela SDWAN to Cisco Meraki SDWAN/SASE. Collaborate with cross-functional teams to ensure seamless integration and deployment of Meraki SDWAN solutions. Conduct network assessments and audits to identify potential challenges and optimize migration strategies. Configure and manage Meraki SDWAN devices, ensuring optimal performance and security. Provide technical support and troubleshooting during and after the migration process. Develop and maintain comprehensive documentation, including network diagrams, configurations, and migration plans. Train and mentor junior network engineers on Meraki SDWAN technologies and best practices. Stay updated with the latest developments in SDWAN and SASE technologies to ensure the implementation of the best practices. Education and/or Experience: Bachelors degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience in network engineering, with a focus on SDWAN technologies. Proven experience with Meraki Switches, Mist Wireless, Zscaler, Cisco Viptela SDWAN and Cisco Meraki SDWAN/SASE. Strong understanding of network protocols, routing, and switching. Experience with network security principles and practices. Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills. Relevant certifications such as CCNP, CCIE, or Meraki certifications are highly desirable. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts /EST Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard
Posted 1 month ago
9.0 - 14.0 years
16 - 31 Lacs
Vijayawada, Nagpur, Lucknow
Work from Office
Network Engineers are designated to provide overall engineering oversight of the customer's managed network. The Network Engineer understands the customer's internetworking environment and is the customer's technical advisor for current and future technology deployment and adoption. The Network Engineer utilizes consistent and sound engineering principles and industry best practices allowing the customer to rely on them for technical expertise in the implementation and evolution of their architecture. Engineer Lifecycle Architecture & Engineering Implement and support solutions involving WAN, LAN, WLAN, and Virtual (e.g.; Virtualization, SDN, NFV) technologies with strong Fortinet background Where appropriate, responsible for client engagement, technology lifecycle development, and planning. Provide engineering implementation support of systems hardware, Fortinet, Cisco, Juniper and others. Responsible for the design and technical accuracy for deploying Fortinet products - WAN, LAN, WLAN, and virtual (e.g.;Virtualization, SDN, NFV) technologies. Implement Fortinet SD WAN solutions and cooperate with the team of the network engineers Produce integrated solutions design and support documentation to support customer requirements. Requires ownership of design and critical issues, creative thinking, and problem resolution skills. Responsible for the protection of Verizon customer proprietary network information and Verizon information assets. Skills and Qualifications Expected: Strong communicator internally and externally directed at clients and third parties Understanding of Fortinet vendor portfolio with on hands and design experience Capable to lead a complex network and data centre/cloud infrastructure projects (CCNA, CCDP, CCNP, or equivalent) Understanding of IP-related protocols with emphasis on MPLS/BGP VPNs, BGP, OSPF, HTTP, HTTPS, SSL, SMTP, SNMP, DNS and FTP Understanding of usage of Artificial Intelligence, RPA, AGILE/SCRUM methodology or equivalent experience Affinity/interest in cloud-based applications, virtualization (MCSE P&I, AWS CSA/CDE, VMware CMA, or equivalent) Affinity/interest for security issues concerning network infrastructure (CompTIA Security+, CISSP, SSCP, CRISC, or equivalent) Understanding of SD WAN technology mainly Fortinet (Viptela, Versa etc.) Experience in multi-vendor environment (Cisco, Juniper, Aruba ... etc.)
Posted 1 month ago
8.0 - 13.0 years
20 - 35 Lacs
Bengaluru
Hybrid
Location Bengaluru (Preferred) and DOJ Immediate Key Responsibilities: 1. Design, implement, and manage complex network infrastructures using Cisco switches, routers, and firewall devices. 2. Troubleshoot and resolve network issues, ensuring high availability and performance. 3. Configure and optimize network devices, including routing protocols (e.g., OSPF, EIGRP, BGP) and security features. 4. Design, deploy, and manage SD-WAN solutions using Cisco technologies (e.g., Cisco Viptela, Cisco SD-WAN). 5. Collaborate with cross-functional teams to ensure seamless integration of network solutions. 6. Develop and maintain network documentation, including diagrams, configurations, and procedures. 7. Stay up-to-date with industry trends, best practices, and emerging technologies. Required Skills: 1. Bachelor’s degree in computer science, Networking, or related field. 2. CCNP or CCIE certification in Routing and Switching or Security. 3. 8+ years of experience with Cisco switches, routers, and firewall devices. 4. Strong knowledge of network protocols (TCP/IP, DNS, DHCP, etc.) and routing protocols (OSPF, EIGRP, BGP, etc.). 5. Experience with network security features, including firewall configuration and VPN setup. 6. Experience with SD-WAN technologies, including Cisco SD-WAN solutions. 7. Excellent problem-solving and analytical skills. 8. Excellent communication skills: Ability to effectively communicate technical information to both technical and non-technical stakeholders. Nice to Have: 1. Experience with network monitoring and management tools (e.g., SolarWinds, Nagios). 2. Knowledge of network automation tools (e.g., Ansible, Python scripting). 3. Familiarity with cloud networking platforms (e.g., AWS, Azure). 4. Experience with Cisco DNA Center, Cisco ACI, or other Cisco network management platforms.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Coimbatore
Work from Office
The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Engineer Global Networking, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! Job description : Under limited supervision, assist in the installation, implementation, and upgrades of internal systems. Maintain a tracking system for usage evaluation. Maintain an inventory of all equipment, hardware, software and supplies. Troubleshoot, maintains and monitor, external and internal hard drives, printers, plotters and scanners. Network Monitoring: Monitor the Network health of Data Centers, high priority sites and remote Avantor sites. Network operations: Work closely with multiple internal teams and end users in resolving any network issues reported globally. Work with vendor: Work with Internet Service providers and data center management teams in monitoring, resolving and following up on issues reported. Handle Escalation: Take care of escalations from the Level 1 teams. Network Standard: Be a lead in analyzing the current network setup and improve them to meet the standards. Next-Gen Network: Utilize the Network Expertise in improvising the Avantor`s Network Infrastructure to be next-gen. Lead Technical Support: Optimize and make a positive employee support experience. Partner with Security & Compliance: Drive core security and compliance projects to ensure we're protecting our information assets Excel at communication: Be a clear & timely communicator to our associates & leadership, about the state and strategy of Core IT Services & Operations QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience Minimum 3 years experience working with information technology, with emphasis on wide area data networks Experience in large network environments (more than 1,000 employees & 50+ sites). Experience dealing directly with major telecommunication carrier(s) and outsourcing service provider(s) Familiarity with wide area data network environment is a plus. CCNA or other advanced network and infrastructure professional certifications preferred KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Skills: Thorough understanding of technology as it relates to telecommunications & data communications, data centers, network architecture, security, and troubleshooting. Must have worked on Monitoring and Supporting internal/external customer networks. Must have excellent troubleshooting skill. Good experience with Networking products of Cisco, F5, Palo Alto, Viptela, Meraki, and Aruba. Very good understanding of service provider and telecommunications carrier business. Good experience with Monitoring tools such as SolarWinds, and IP address Management. Good communication skill required to work with internal/external customers of Avantor. Additional qualities: Desire to focus on and please the customer, ability to understand requests from the customers point of view.
Posted 1 month ago
8.0 - 10.0 years
5 - 9 Lacs
Noida, Bengaluru
Work from Office
Req ID: 322568 We are currently seeking a Routing and Specialist - Network Engineering Advisor to join our team in Greater Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Cisco Routing & Switching & Wireless for about 8-10yrs Vendors supported - Viptela is must, Cisco, Cisco DNA , Cisco Wireless 9800 Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of Viptela SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN, Firewall Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 8+ years of experience on managing LAN & WAN Infrastructures 8+ years"™ experience on Routing & Switching, Riverbed & Wireless Vendor experience to include - SDWAN, Cisco, Riverbed Highly Preferred Skills: Preferred knowledge of SDWAN Viptela , (Hands-on) and Wireless
Posted 1 month ago
4.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working
Posted 1 month ago
4.0 - 6.0 years
3 - 5 Lacs
Ghaziabad
Work from Office
• Proficiency in Cisco Viptela, Cisco Wi-Fi, Cisco VC, Cisco CUCM, Cisco Switches network monitoring tools • Experience with SD-WAN/ LAN and Wireless LAN troubleshooting and configuration. • Certifications such as CCNA, CCNP, or equivalent are a plus
Posted 1 month ago
5.0 - 9.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Network Data L3 1.Without supervision, deploy and configure network equipment including, butnot limited to, network infrastructure, switches, routers, wireless, and WANaccelerator preferably SilverpeaK. 2.Will Develop detailed schematics relating to new installations and existingupgradation, migration or integration. Will manage project support of network systems with an emphasis on assuringgoals and commitments are met on time and with a high level of quality. WillWork closely with the Voice, server, security platform teams to ensureintegration and stability within the network security platforms. Willwork on designing, configuring, and implementing enterprise. 3.Will Develop system documentation including technical drawings. 4.Will Produce solid and secure system designs according to industry bestpractices. Will Provide Tier 3 supportfor network systems or related issues as required. Candidate will work instretched shifts, odd working hours and weekends as per the work requirements.
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Role: Network Engineer Skill: SDWAN SME (Silver Peak/Velo cloud/Juniper/Vipetla & Meraki) Location: PAN INDIA Job Requirement: Hands-on experience in Managing SDWAN environment with Installation, configuration and Troubleshooting. Should be experienced in Planning & Designing, Edge/CPE onboarding, Managing Profiles & Policy, Edge device configurations, Updating Firmware, QoS, Monitoring & Backup/restore Experience in migration of the edge devices with different MSPs
Posted 1 month ago
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