About the business Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, SentinelOne, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Our success is underpinned by our people and their desire to constantly delight the customer. Our culture is made up of our behaviours and values which define the way we work together and service our customers. We are passionate about living and breathing our 4 Core Values which are at the heart of our culture: Go Further Thrive Together Move with Velocity Have Fun About the role Location: Chandigarh We are looking to engage a well-presented Mid level GRC Consultant to work closely with our clients. You will be responsible for consulting, designing and reviewing formal documentation and business requirements to ensure they are in line with ISO 2700-1, NIST, NSW Mandatory 25, SOCI ACT 2018 and Essential 8 frameworks and maturity levels to name a few. This role is front facing and therefore you will be expected to engage with internal and external stakeholders, communicate with technical and non-technical teams and provide practical solutions to the end client. Essential Criteria Minimum of 3 5 years in Information technology or related field Bachelor's Degree in Computer Science, Information Security, Information Systems, or related field in Cyber Exceptional communications skills (written, verbal & customer presentations) Strong attention to detail Ethical mindset Experience in a client facing role Strong analytical and problem-solving skills. Proven experience writing formal documentation, business requirements and reports (Excellent MS Office experience) Design and document GRC policies, procedures, and controls Develop and implement GRC strategies and roadmaps aligned with client objectives Understanding of ISMS, ISO 27001, SOC 2 compliance, NIST and Essential 8 Ability to work autonomously Assist and contribute to fellow team members and team discussions Being comfortable with a high degree of on-the-job learning An understanding of Information Security and a keen sense to learn Travel to client sites as needed. Strong understanding of GRC frameworks, Risk Management, business processes, security governance, audit compliance and risk assessment Conduct GRC assessments to identify risks and compliance gaps Prepare and present reports to clients on GRC findings and recommendations. Manage and track GRC projects and deliverables. Strong self-management skills, including time management and the ability to work on multiple assignments concurrently Highly regarded/Desirable Criteria Knowledge of security standards. Excellent written and oral skills Confident to face customers Excellent documentation skills Excellent time management skills Responsibilities (not limited to) include; As a Mid level GRC Consultant (Governance, Risk, and Compliance), your roles and responsibilities will include: Assisting senior consultants / Managers / Leads in conducting risk assessments and compliance audits. Researching and analysing regulatory requirements and industry best practices. Supporting the development and implementation of GRC frameworks and policies. Assisting in the identification and evaluation of potential risks and vulnerabilities. Collaborating with cross functional teams to ensure compliance with regulations and standards. Assisting in the development and delivery of training programs on GRC topics Supporting the creation and maintenance of documentation related to GRC processes. Assisting in the monitoring and reporting of key risk indicators and performance metrics. Participating in client meetings and providing support in presenting findings and recommendations. Keeping up-to-date with industry trends and developments in GRC. Benefits and Perks Oreta takes pride in providing a service of excellence to our customers and looking after our team members who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in either Sydney or Melbournes CBD with a friendly, diverse, inclusive and highly driven team (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees rewards and recognition and have fun happy momentsJust to name a few of the perks. The renumeration base range will be negotiated based on the applicants relevant skills and experience. Performance reviews are conducted annually. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.
The role of a Senior HR Executive, with a focus on recruitment and HR operations, is to ensure that hiring processes and HR functions are effectively managed, supporting the organizations growth and overall operational efficiency. Purpose of the Role The role of a Senior HR Executive with a focus on recruitment and HR operations, is to ensure that hiring processes and HR functions are effectively managed, supporting the organizations growth and overall operational efficiency. Responsibilities & Accountability Provide end to end recruitment support for offshore/onshore hiring includes sourcing, screening, interviewing, and onboarding candidates to meet the company's talent needs in a timely manner. Ensures a positive candidate experience throughout the hiring process, from initial contact to onboarding, enhancing the company's employer brand. Support onboarding new employees, ensuring they have a positive start by handling documentation, setting up systems, and coordinating orientation programs. Support offboarding formalities such as assets handover, exit letters and organising farewell of departing employees. Bring efficiency to HR tasks such as document processing, compliance with legal requirements, and record-keeping, helping to create a well-organized and responsive HR support. Assist in the planning, and execution of employee engagement activities such as team-building events, recognition programs, and wellness initiatives to promote a motivated and cohesive workforce. Other HR operations tasks such as assist in Learning & Development initiatives, attendance tracking and reports, employee data collection and ad-hoc reports. Values and Behaviours Have Fun We take time and effort to make the workplace more enjoyable, we reward and celebrate success, our customers and partners see us as human. Move with Velocity We evolve and grow to stay ahead of the curve, we make decisions quickly and often, we are decisive and show initiative, we are outcome oriented, and we question everything to determine what speeds or impedes the desired outcome. Further We go beyond delivering what works, we discover delights and help customers transform their business, we have a passion for learning, we have a desire to question the norms, and we are curious to step out of our comfort zones. Thrive Together We are high functioning, supportive and inclusive, collaboration is in our DNA, we step up to assist our team members, and we work as a team to achieve the right outcome. Skills and Capabilities Core Capabilities Outcome focused Communicates effectively Decision making Values differences Instils trust Essential Skills, knowledge, and experience Must have proven experience in HR for minimum 4 years. Must have good communication English communication skills. Should be ready to take responsibility and always ready to learn new things. Should be able to prioritize the work. Must have worked on Teams, Outlook and conversant with MS office Desirable Skills, knowledge, and experience Self-driven experience in recruitment & HR operations, preferable with a fast-growing organisations. Work exposure in IT industry.
This role is ideal for individuals who are eager to broaden their expertise across various cutting-edge technology stacks. It encompasses the dynamic challenges of working on both projects and managed services. If you have a passion to learning and accepting tech challenges, this position also offers the opportunity to take the ride to success. Embark on a transformative professional journey with us as this role promises to elevate your career to new heights. Job Requirement 8+ years relevant industry experience Minimum of 5+ years of hands-on experience in designing, implementing, and maintaining enterprise-level network infrastructure. Certifications such as CCNP, PCNSA, NSE 5 / NSE 6 or equivalent are highly desirable. Proven experience with Cisco, Fortinet, Palo Alto or other major network hardware vendors. Ability to resolve complex network issues across LAN, WAN, and cloud environments. Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, STP, VLANs). Proficiency in firewall technologies and VPNs (e.g., Palo Alto, Fortinet). Experience with SD-WAN, ZTNA, and network segmentation. Experience with network monitoring and diagnostic tools (e.g., SolarWinds, Wireshark, LogicMonitor). Solid understanding of IP addressing, subnetting, and DNS/DHCP. Strong analytical and troubleshooting skills, especially in high-pressure or outage scenarios. Strong documentation skills for network diagrams, configurations, and procedures. Willingness to participate in an on-call rotation and occasional after-hours maintenance windows. Role & responsibilities Design and develop scalable, secure, and high-performance network architectures (LAN, WAN, WLAN, SD-WAN, VPN, Firewalls & Cloud Networking). Manage firewalls, routers, switches, load balancers, and wireless infrastructure. Perform network modelling, analysis, and planning. Troubleshoot and resolve high-level network and performance issues for Managed Services Customers. Provide network advisory services to Oreta managed services customers. Maintain a strong understanding of the Oreta Network portfolio to support in the planning and delivery of services including patch management, escalations and continuous improvement. Complete any required training and where applicable associated certifications Maintaining high customer satisfaction. Monitor the ticket queues/project cutovers and review technical correctness, driving and implementing the same as per target timelines. Use operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments Evaluate new technologies and make recommendations for improvements or upgrades. Working on the Network automation and optimization. Develop and maintain network documentation, diagrams, and SOPs. Collaborate with security, infrastructure, and application teams. Ensure compliance with security policies and best practices. Mentor junior network engineers and provide technical leadership. Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The remuneration package will be competitive and tailored to match the skills and experience of the successful applicant. In addition to a rewarding salary, you'll enjoy benefits such as gratuity, comprehensive medical insurance, and the flexibility of four work-from-home days each month If you're open to exploring new opportunities or simply curious to know more, Id love to have a quick chat.
This role is ideal for individuals who are eager to broaden their expertise across various cutting-edge technology stacks. It encompasses the dynamic challenges of working on both projects and managed services. If you have a passion to learning and accepting tech challenges, this position also offers the opportunity to take the ride to success. Embark on a transformative professional journey with us as this role promises to elevate your career to new heights. Job Requirement Minimum 3 years' experience working as a Network Engineer Level 3. Minimum 4+ years experience working on large scale complex networks. Prior experience working in Managed services framework. Knowledge and/or experience in one or multiple SDWAN - Velocloud, Cisco Meraki and/or Viptela CloudGenix, Prisma Knowledge and/or experience in one or multiple NEXTGEN FWs: Palo Alto, Checkpoint, Fortinet/Fortigate Role & responsibilities Minimum 3 years' experience working as a Network Engineer Level 3. Minimum 4+ years experience working on large scale complex networks. Prior experience working in Managed services framework. Knowledge and/or experience in one or multiple SDWAN - Velocloud, Cisco Meraki and/or Viptela CloudGenix, Prisma Knowledge and/or experience in one or multiple NEXTGEN FWs: Palo Alto, Checkpoint, Fortinet/FortiGate Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.
Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.
Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.
Responsibilities • Design and develop scalable, secure, and high-performance network architectures (LAN, WAN, WLAN, SD-WAN, VPN, Firewalls & Cloud Networking). • Manage firewalls, routers, switches, load balancers, and wireless infrastructure. • Perform network modelling, analysis, and planning. • Troubleshoot and resolve high-level network and performance issues for Managed Services Customers. • Provide network advisory services to Oreta managed services customers. • Maintain a strong understanding of the Oreta Network portfolio to support in the planning and delivery of services including patch management, escalations and continuous improvement. • Complete any required training and where applicable associated certifications • Maintaining high customer satisfaction. • Monitor the ticket queues/project cutovers and review technical correctness, driving and implementing the same as per target timelines. • Use operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments • Evaluate new technologies and make recommendations for improvements or upgrades. • Working on the Network automation and optimization. • Develop and maintain network documentation, diagrams, and SOPs. • Collaborate with security, infrastructure, and application teams. • Ensure compliance with security policies and best practices. • Mentor junior network engineers and provide technical leadership. Essential Criteria • 10+ years relevant industry experience • Minimum of 5+ years of hands-on experience in designing, implementing, and maintaining enterprise-level network infrastructure. • Certifications such as CCNP, PCNSA, NSE 5 / NSE 6 or equivalent are highly desirable. • Proven experience with Cisco, Fortinet, Palo Alto or other major network hardware vendors. • Ability to resolve complex network issues across LAN, WAN, and cloud environments. • Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, STP, VLANs). • Proficiency in firewall technologies and VPNs (e.g., Palo Alto, Fortinet). • Experience with SD-WAN, ZTNA, and network segmentation. • Experience with network monitoring and diagnostic tools (e.g., SolarWinds, Wireshark, LogicMonitor). • Solid understanding of IP addressing, subnetting, and DNS/DHCP. • Strong analytical and troubleshooting skills, especially in high-pressure or outage scenarios. • Strong documentation skills for network diagrams, configurations, and procedures. • Willingness to participate in an on-call rotation and occasional after-hours maintenance windows.
The Senior Cloud Architect will have a keenness to learn and a passion for everything cloud. The successful candidate will report to the Head of Delivery and provide Design and Engineering Services for a range of clients across several industries. Skills and Capabilities 16+ years' experience in an IT service industry Experience in configuring Azure Cloud Services Experience in migrating workloads to Azure Expertise with Windows server operating systems Experience with Linux operating systems Experience with Azure AD, Azure AD Domain Services, Azure AD Connect, Azure AD B2C/B2B, MFA, Federation Services, Group Policies, DNS, DHCP Experience with backup tooling: e.g. azure tools, Veeam, Cohesity, Hycu Experience with DR architectures in Azure Experience in scripting: Net and PowerShell skills and other orchestration, automation or scripting languages/tools. Terraform skills highly regarded. Understanding of information security principles Excellent oral and written communication skills with the ability to articulate solutions clearly and concisely. Ability to ensure customer privacy regulations are understood and implemented. Responsibilities include (but not limited to) Working as part of the delivery team and responsible for: Working with the Project Managers, Architects, Sales and Customers to design scalable Azure cloud platforms Build, configure and test Azure cloud platforms and services Perform deployment cutovers of cloud platforms and oversea migration of workloads (after hours) Maintaining high customer satisfaction Knowledge sharing within the team Willingness and ability to assist with marketing requests on an ad hoc basis (e.g. blogs and LinkedIn posts) Supporting the managed services team for P1 escalations and responsible for: incident diagnosis & resolution, service request fulfillment, root cause analysis and change execution providing inputs for the creation of SOPs and process improvements • providing after- hours IT support for P1 escalations where Level 2 and 3 are unable to resolve to meet agreed SLAs Perks & Benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in the Chandigarh highly driven team members (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees are rewarded with monthly team events, Employee of the Month, just to name a few of the perks
Job Description AI/ML & Automation Engineer Location: Mohali (Work From Office) Company: Oreta Availability: Immediate joiners preferred About Us Oreta is a leading cloud and technology solutions provider, delivering innovation and excellence to our global clients. We are expanding our team in Mohali and looking for an AI/ML & Automation Engineer who is passionate about building next-generation AI solutions in Generative AI, NLP, Computer Vision, and Intelligent Automation. Key Responsibilities Design, develop, and deploy AI/ML models and intelligent automation pipelines across NLP, Generative AI, and Computer Vision. Fine-tune and optimize LLMs (BERT, GPT, T5) and implement RAG pipelines for conversational AI and enterprise automation. Build end-to-end ML + automation pipelines, integrating cloud services (Azure Functions, AWS Lambda, Logic Apps, CI/CD) for scalable deployment. Develop and automate data preprocessing, ingestion, and monitoring workflows to ensure efficient ML lifecycle management. Research and implement GANs, Diffusion Models, CNNs for real-time analytics, detection, and automation-driven solutions. Collaborate with cross-functional teams to embed AI and automation into enterprise platforms. Stay updated with the latest advancements in AI/ML, automation frameworks, and DevOps practices to drive continuous improvement. Required Skills & Experience Programming: Python, JavaScript, SQL, Git AI/ML Frameworks: PyTorch, TensorFlow, Keras, Scikit-learn, Pandas NLP & LLMs: Transformer architectures (BERT, GPT, T5), RAG, LangChain, Hugging Face, Prompt Engineering Automation & DevOps: Docker, CI/CD, Azure Functions, AWS Lambda, Logic Apps, FastAPI, Flask Computer Vision: GANs, Diffusion Models, CNNs, OpenCV Databases: Vector Databases (FAISS, Pinecone, ChromaDB), PostgreSQL, SQL Cloud: Azure (preferred), AWS, GCP (basic exposure) Educational Qualification Bachelor’s/Master’s degree in Computer Science, AI/ML, Data Science, or related field. What We Offer Opportunity to work on cutting-edge AI/ML & Automation projects with global impact. Collaborative, innovative, and growth-oriented work culture. Exposure to enterprise-grade AI and automation deployments on cloud platforms. Competitive compensation package.
Role Overview The Senior Security Engineer is a hands-on technical leader focused on designing, implementing, and operating enterprise-grade security solutions, with strong expertise in the Microsoft security ecosystem (Defender Suite, Sentinel, Purview, Entra ID). While cloud skills (Azure, Microsoft 365, VMware, hybrid) are valuable, they serve to enable secure architectures and operations . This role spans project delivery and managed services , helping customers uplift SOC maturity, strengthen compliance, and build resilient security operations. You will also act as a trusted escalation point, mentor junior engineers, and shape Oretas security practice. Key Responsibilities Security Engineering & Delivery (Primary) Deploy and configure Microsoft Defender Suite (Endpoint, Identity, Office 365, Cloud Apps). Implement and tune Microsoft Sentinel SIEM/SOAR: log sources, analytics rules, playbooks. Configure Microsoft Purview for DLP, insider risk, information governance, and compliance reporting. Lead threat modelling, vulnerability remediation, attack surface reduction, and security hardening . Align customer environments to Zero Trust and compliance frameworks (ISO 27001, SOC 2, NIST). SOC & Operational Security Provide Level 3/4 escalation for incidents across identity, endpoint, and cloud security. Partner with Oreta’s SOC for threat hunting, investigation, and incident response. Conduct proactive security health checks and ensure patch/vulnerability compliance . Maintain security documentation, runbooks, and incident response playbooks . Cloud Security (Supporting) Apply security architecture and controls to Azure, Microsoft 365, and hybrid workloads. Support secure cloud migrations and integrations, focusing on IAM, encryption, and monitoring. Configure Intune for endpoint compliance and secure device lifecycle management. Leadership & Practice Development Mentor and coach junior engineers in security engineering and incident handling . Contribute to Oreta’s security playbooks, frameworks, and managed service enhancements . Participate in customer workshops and advisory sessions , translating risks into solutions. Required Skills & Experience 5–8+ years’ experience in security engineering/operations (with Microsoft stack focus). Hands-on expertise in: Microsoft Sentinel (SIEM/SOAR) Microsoft Defender Suite (Endpoint, Identity, O365, Cloud Apps) Microsoft Purview (DLP, compliance, insider risk) Entra ID (MFA, Conditional Access, Identity Governance, PIM) Strong understanding of threat detection, incident response, and SOC workflows . Familiarity with Azure/M365 cloud security controls (landing zones, governance, monitoring). Experience with compliance frameworks (ISO 27001, SOC 2, NIST CSF). Preferred certifications: SC-200, SC-300, AZ-500 (core); additional Azure/AWS security certs a plus. Excellent communication skills with customer-facing experience in delivery and operations . Role & responsibilities
Job description As a Service Desk Agent in our shared model working in a 24x7 environment, you will be responsible for providing high-quality technical support to our customers via phone, email, and chat. You will work in a team environment, collaborating with other Service Desk Agents and support teams to ensure timely resolution of customer issues. You will be responsible for managing SLAs, creating KBAs, and accurately documenting all customer interactions. Role & responsibilities Providing 1st and 2nd level issue resolution and troubleshooting for end users (remote users) in a managed services environment. Managing incoming requests (via telephone, email or the ITSM portal) promptly and provide high quality and conscientious support in accordance with the SLA. Experience in troubleshooting Windows and Mac Operating Systems, Printers, Hardware and application troubleshooting Exposure to Active Directory, Azure AD, Exchange, EndPoint Manager (Intune), Office 365, SharePoint Online, One Drive, Teams etc. Communicating to users the progress of incidents and requests from receipt to closure. Logging all requests via ITSM system including documenting troubleshooting support provided and resolution details. Escalating incidents or requests which require additional expertise to next level support teams and maintain contact with them to confirm resolution. Setting-up, deploying and maintaining end user hardware and software including thin clients and printers Assisting in the creation and maintenance of appropriate IT Service Desk processes and generate documentations as required. Liaise with Vendors on support issues as necessary Preferred candidate profile Minimum 24 months' experience in Help Desk/Service Desk environment 2-3 years' proven experience working in a managed services environment Experience in Office 365, Active Directory, Printers, Desktop and Windows OS Must have experience in troubleshooting Mac Operating Systems
Role Overview The Senior Security Engineer is a hands-on technical leader focused on designing, implementing, and operating enterprise-grade security solutions, with strong expertise in the Microsoft security ecosystem (Defender Suite, Sentinel, Purview, Entra ID). While cloud skills (Azure, Microsoft 365, VMware, hybrid) are valuable, they serve to enable secure architectures and operations . This role spans project delivery and managed services , helping customers uplift SOC maturity, strengthen compliance, and build resilient security operations. You will also act as a trusted escalation point, mentor junior engineers, and shape Oretas security practice. Key Responsibilities Security Engineering & Delivery (Primary) Deploy and configure Microsoft Defender Suite (Endpoint, Identity, Office 365, Cloud Apps). Implement and tune Microsoft Sentinel SIEM/SOAR: log sources, analytics rules, playbooks. Configure Microsoft Purview for DLP, insider risk, information governance, and compliance reporting. Lead threat modelling, vulnerability remediation, attack surface reduction, and security hardening . Align customer environments to Zero Trust and compliance frameworks (ISO 27001, SOC 2, NIST). SOC & Operational Security Provide Level 3/4 escalation for incidents across identity, endpoint, and cloud security. Partner with Oreta’s SOC for threat hunting, investigation, and incident response. Conduct proactive security health checks and ensure patch/vulnerability compliance . Maintain security documentation, runbooks, and incident response playbooks . Cloud Security (Supporting) Apply security architecture and controls to Azure, Microsoft 365, and hybrid workloads. Support secure cloud migrations and integrations, focusing on IAM, encryption, and monitoring. Configure Intune for endpoint compliance and secure device lifecycle management. Leadership & Practice Development Mentor and coach junior engineers in security engineering and incident handling . Contribute to Oreta’s security playbooks, frameworks, and managed service enhancements . Participate in customer workshops and advisory sessions , translating risks into solutions. Required Skills & Experience 5–8+ years’ experience in security engineering/operations (with Microsoft stack focus). Hands-on expertise in: Microsoft Sentinel (SIEM/SOAR) Microsoft Defender Suite (Endpoint, Identity, O365, Cloud Apps) Microsoft Purview (DLP, compliance, insider risk) Entra ID (MFA, Conditional Access, Identity Governance, PIM) Strong understanding of threat detection, incident response, and SOC workflows . Familiarity with Azure/M365 cloud security controls (landing zones, governance, monitoring). Experience with compliance frameworks (ISO 27001, SOC 2, NIST CSF). Preferred certifications: SC-200, SC-300, AZ-500 (core); additional Azure/AWS security certs a plus. Excellent communication skills with customer-facing experience in delivery and operations . Role & responsibilities
This role is ideal for individuals who are eager to broaden their expertise across various cutting-edge technology stacks. It encompasses the dynamic challenges of working on both projects and managed services. If you have a passion to learning and accepting tech challenges, this position also offers the opportunity to take the ride to success. Embark on a transformative professional journey with us as this role promises to elevate your career to new heights. Job Requirement Minimum 3 years' experience working as a Network Engineer Level 3. Minimum 4+ years experience working on large scale complex networks. Prior experience working in Managed services framework. Knowledge and/or experience in one or multiple SDWAN - Velocloud, Cisco Meraki and/or Viptela CloudGenix, Prisma Knowledge and/or experience in one or multiple NEXTGEN FWs: Palo Alto, Checkpoint, Fortinet/Fortigate Role & responsibilities Minimum 3 years' experience working as a Network Engineer Level 3. Minimum 4+ years experience working on large scale complex networks. Prior experience working in Managed services framework. Knowledge and/or experience in one or multiple SDWAN - Velocloud, Cisco Meraki and/or Viptela CloudGenix, Prisma Knowledge and/or experience in one or multiple NEXTGEN FWs: Palo Alto, Checkpoint, Fortinet/FortiGate Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.
We are seeking an AI DevOps Specialist who thrives on building automation-first solutions and writing code to integrate applications, financial systems, engineering data, and AI/ML pipelines. Your mission: eliminate manual work, enable seamless integrations, and ensure that AI/ML services scale reliably across the business. About us Oreta is a multi-award-winning Australian technology and cybersecurity organisation, renowned for delivering transformative cloud and infrastructure solutions. Recognized by industry leaders such as ARN, CRN, and Telstra, Oreta has consistently demonstrated its commitment to innovation and excellence. As a Microsoft Gold Partner in Cloud Platform, Oreta has showcased deep expertise in deploying advanced cloud solutions, particularly leveraging Microsoft Azure. This prestigious status reflects the company's rigorous technical proficiency and its dedication to helping clients modernize their infrastructure efficiently. Further cementing its position in the industry, Oreta was honored with the Breakthrough Partner of the Year award at the Ingram Micro ONE Innovation Summit. This accolade recognized Oreta's holistic solutions, including security bundles based on Microsoft Sentinel, Copilot Assessments, and initiatives driving Azure growth through infrastructure migration and AI adoption. With a proven track record of optimizing costs, streamlining operations, and enhancing network performance, Oreta stands out as a go-to partner for businesses aiming to embr a ce secure and modern digital ecosystems. With a track record of delivering over 150 cloud projects and managing more than 1,400 network sites, Oreta continues to drive business transformation through agility, innovation, and enhanced user experiences . Key Responsibilities Automate the provisioning and scaling of AI/ML infrastructure in cloud and hybrid environments using IaC tools Write Python/Go/Bash scripts and APIs to integrate business applications (e.g., ConnectWise), financial systems, and engineering data sources. Design and maintain CI/CD pipelines that automatically test, package, and deploy AI/ML models and data workflows. Build automation workflows that transform financial and engineering data into ML-ready datasets. Code monitoring and observability tools to detect model drift, integration failures, or performance bottlenecks in real time. Implement automated retraining, A/B testing, shadow deployments, and rollback workflows for AI models. Develop self-healing systems that auto-recover from failed data pipelines, broken integrations, or infrastructure issues. Continuously improve automation logic to support new APIs, applications, and evolving business requirements. Required Skills & Experience Strong coding skills in Python (preferred), Go, or Bash. Hands-on experience with CI/CD automation (GitHub Actions, GitLab CI, Jenkins, ArgoCD). Proficiency in cloud platforms (AWS, Azure, GCP) and container orchestration (Docker, Kubernetes, Kubeflow). Expertise in infrastructure-as-code (Terraform, Ansible, Pulumi). Familiarity with ML workflow automation (MLflow, Airflow, SageMaker Pipelines). Experience integrating business applications, financial platforms, and engineering systems through APIs and automation. Knowledge of monitoring/observability frameworks (Prometheus, Grafana, ELK). Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.
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