71 Video Kyc Jobs - Page 3

Role & responsibilities Handle Video calls in an efficient manner and ensure customer delight through exceptional service Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc Verify customers KYC documents on a real-time basis You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers Should be a team player and flexible with work patterns To ensure personalized service & end-to-end resolution is offered to customers calling at this channel Cross-sell : Provide information related to products, new offers and services at IndusInd Bank Maintain and adhere to compliance guidelines Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel Capture problem indicators, highlight and suggest improvements Adherence to monthly performance parameters Preferred candidate profile Looking for Fresher 2024 and 2025 batch, Fresher

Video KYC Officer Responsible for verifying customer identities and documents through video calls Ensuring compliance with KYC (Know Your Customer) regulations. Role involves conducting live video interactions, verifying documents, and ensuring accurate information is captured for customer onboarding and financial transactions. Reviews and verifies client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Required Candidate Profile:- Good English Communication Graduation is must. Minimum 1 year of banking Experience. Location- Navi Mumbai ( Airoli ) Freshers with excellent English communication skills can apply.

Video KYC Officer Responsible for verifying customer identities and documents through video calls Ensuring compliance with KYC (Know Your Customer) regulations. Role involves conducting live video interactions, verifying documents, and ensuring accurate information is captured for customer onboarding and financial transactions. Reviews and verifies client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Required Candidate Profile:- Good English Communication Graduation is must. Minimum 1 year of banking Experience. Location- Navi Mumbai ( Airoli )

Role & responsibilities : 1) Video call customers to complete the Full KYC 2) Verify the details submitted by the customer while opening the account and Documents submitted are matching 3) Ensure VKYC is completed by the Right Party only 4) Should maintain a good relationship with the customer throughout the KYC process. 5) Cross-sell other banking products. 6) Give complete and correct information on all the products pitched to the customer 7) Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. 8) Take call backs in case the customer is busy and ensure the follow up is done on time 9) Meet targets on conversion and Cross selling as defined from time to time. 10) Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. 11) Adherence to Information Security norms & quality process norms. Preferred candidate profile : Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable.

Video KYC Officer Responsible for verifying customer identities and documents through video calls Ensuring compliance with KYC (Know Your Customer) regulations. Role involves conducting live video interactions, verifying documents, and ensuring accurate information is captured for customer onboarding and financial transactions. Reviews and verifies client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Required Candidate Profile:- Good English Communication Graduation is must. Minimum 1 year of banking Experience. Location- Navi Mumbai ( Airoli )

JD for VKYC Reporting To : Team Leader video Branch / Video KYC Job Profile : • Handle Video calls in an efficient manner and ensure customer delight through exceptional service • Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc • Verify customers KYC documents on a real-time basis • You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers • Should be a team player and flexible with work patterns • To ensure personalized service & end-to-end resolution is offered to customers calling at this channel • Cross-sell : Provide information related to products, new offers and services at IndusInd Bank • Maintain and adhere to compliance guidelines • Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel • Capture problem indicators, highlight and suggest improvements • Adherence to monthly performance parameters The above guidelines are intended to describe the general nature and level of work expected. They are not intended to be construed as an exhaustive list of all responsibilities, duties Work Timings: Shifts (Starting 7 am), Open to work in shifts / rotational offs Languages Required: English ( For voice compulsory) . Any other Regional language. Graduates (Any stream) Direct Walk in Mail your Cv @Swain.Singh@indusind.com

Freshers are also preferred Excellent communication skills and fluent English required connect to the customer on VC for verification of documents and verification for credit cards. HR- 8855045944

KYC SME - Business Compliance About Us: PhonePe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform. Job Objective: We are looking for a detail-oriented and proactive Paralegal/KYC SME to join our Business Compliance Operations team, specializing in KYC (Know Your Customer) operations. In this critical role, you will support the KYC review team with the legal, compliance, and risk aspects of the KYC documents provided by our merchants. The ideal candidate will have a strong understanding of compliance procedures, KYC operations in Indian regulatory context, excellent organizational skills, and the ability to handle multiple tasks while ensuring regulatory compliance. Reporting-Matrix: Please Candidate will be Reporting to Business Compliance Manager/Lead Responsibilities: KYC Document Review & Validation: Thoroughly review merchant KYC documentation presented for evaluation (e.g., identity verification, proof of address, corporate structures, etc.) for completeness, accuracy, and compliance with legal and regulatory standards. Cross-check and validate documentation against applicable regulatory frameworks, internal policies, and industry best practices. Identify discrepancies, inconsistencies, or missing documents, and collaborate with relevant teams to resolve any issues promptly. Compliance & Regulatory Support: Assist the compliance team in ensuring KYC operations adhere to all applicable laws, regulations, and internal policies. Stay up to date with the evolving landscape of KYC regulations to ensure ongoing compliance. Support internal audits and assessments to maintain regulatory standards. Client Communication & Liaison: Engage indirectly (and directly with merchants, for occasional cases) to request additional documentation or clarification when necessary. Provide clear guidance on KYC document requirements, timelines, and submission processes to ensure smooth and efficient document collection to ground teams, support teams, and merchants (if required). Regularly update merchant profiles to ensure the accuracy and completeness of information on file. Collaboration & Training: Work closely with cross-functional teams, including legal, compliance, and risk management, to address complex KYC issues and ensure operational efficiency. Provide support and training to junior team members, sharing expertise on document validation procedures and best practices. Assist in streamlining and improving KYC workflows and processes. Requirements: Qualifications & Skills: Education: Bachelors degree in law, Business, Finance, or a related field (preferred). Paralegal or KYC certification from well-known institutes is highly desirable. Experience: A minimum of 2-3 years of experience in a paralegal, compliance, or legal support role, with a focus on KYC, financial services, or regulatory compliance. Prior experience in document review, legal research, and working within financial regulatory frameworks is a plus. Skills: Strong understanding of KYC regulations, financial compliance standards. Excellent attention to detail with the ability to identify discrepancies and inconsistencies in legal and financial documentation. Exceptional communication skills, both written and verbal, with the ability to interact effectively with clients, stakeholders, and team members. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with compliance management tools. Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment . Personal Attributes: Proactive, solution-oriented, and able to work independently with minimal supervision. A high degree of integrity, confidentiality, and professionalism when dealing with sensitive client information. Ability to thrive in a dynamic and fast-changing regulatory environment.

Role & responsibilities Conduct video KYC verification for clients using various communication platforms Handling digital onboarding of the customers through video based verification Ensure accurate identification of customers through facial recognition technology. Verify customer documents such as passports, driving licenses, and other relevant ID cards. Cross check documents provided by Customers and ensure all documents details are corrent and accurate in the system Maintain high levels of accuracy while processing large volumes of data. Collaborate with team members to resolve any issues or discrepancies during the verification process. Adhere to the regulatory guidelines like KYC (Know Your Customer) norms Stay updated with changes in KYC norms Preferred candidate profile Fresher with Good Communication & Interpersonal Skills

Job Opening for VKYC - Customer Experience for T&M @Navi Mumbai Turbhe Location Role & responsibilities 1- To attend VKYC Calls on daily basis without Lapse/drop 2- To attend Calls with 100% accuracy and following internal and regulatory Guidelines 3- To Ensure maximum successful VKYC calls 4- Ready to work in shifts Able to prepare MIS related to activities Performed Preferred candidate profile Graduate / Post graduate / Professional Qualification Minimum 1+ Years of Experience into VKYC Location : -BOB Card, B-Wing, Gound Floor, Akshar Business Park, Janta Market Rd, Opposite APMC Fruits and Vegetable Market, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703.

Principle Accountabilities: Video Customer Identification Carry out Customer identification process through Video calls. Performing due diligence checks reviewing KYC documentation through Video calls Need to be consistent, thorough, accurate and credible while performing duties. Need to be time bound ensure the requests are closed within stipulated timelines. Interaction Quality Complete and accurate capture of call interactions Need to ensure defect rates are kept under acceptable levels. Customer Service Must exhibit highest standards of customer service to ensure customers are comfortable through our verification process abide by Banks grooming standards. Ensure all laid down systems and processes are followed and timely processing submission of KYC. Requests Adherence to set processes of updating customer interactions. Desired Profile: Graduate/Postgraduate in any stream Fresher or 1 year experience in customer service or KYC related work experience Excellent communication skills (verbal and written) Self-motivated and a self-starter Should be aware about KYC documents. Should have good interpersonal skills. Proficient in MS Office and call Centre equipment/software programs

Key Responsibilities: - Conduct daily concurrent audits of Video KYC cases allocated by authorized representatives. - Ensure adherence to RBI regulations and internal standard operating procedures (SOPs). - Validate successful Aadhaar OTP and geo-location data, ensuring the customer is within Indian boundaries. - Verify customer KYC documents for clarity, legibility, and accuracy. - Match customer photos in documents (Aadhaar/PAN) with live images captured during the V-CIP process. - Conduct PAN validation against Aadhaar and other KYC data. - Review customer-agent video interactions for continuity, timestamp, liveliness, and quality. - Check that identification details shared verbally during video calls align with submitted documents. - Adhere to strict TAT (Turn Around Time): - Cases assigned before 3 PM to be closed on the same day. - Cases after 3 PM to be closed on the next working day. - Provide monthly audit compliance certificates detailing all processed cases. - Cooperate with client for quality checks and implement feedback promptly. - Comply with all data security and information confidentiality guidelines. - Ensure work is performed only from designated office premises (Noida) with restricted access and physical security in place. Location - Noida, Sec-5

Role & responsibilities - KYC verification & Cross Sellings Preferred candidate profile - Only Male Candidates. Company Address - Umiya Velocity, 6th Floor, No 54/1, Ballari Road, Hebbal, Bangalore - 560024

Job Title: VKYC Team Lead We are seeking a detail-oriented and proactive VKYC Team Lead to manage and oversee our video KYC operations. You will be responsible for leading a team of VKYC executives, ensuring compliance with regulatory standards, achieving productivity targets, and delivering a smooth onboarding experience for customers. Key Responsibilities: Supervise and manage the daily operations of the VKYC team. Ensure timely and accurate completion of VKYC verifications in line with regulatory and organizational guidelines. Provide training, guidance, and performance feedback to VKYC agents. Monitor team performance, generate reports, and drive improvements to meet KPIs (turnaround time, accuracy,audit , etc.). Act as an escalation point for complex or sensitive VKYC cases. Work closely with compliance, IT, and customer service departments to resolve issues and streamline processes. Ensure strict adherence to data privacy and information security protocols. Keep the team updated on regulatory changes and internal policy updates. Recruit and onboard new team members as needed Requirements & Preferred Skills: 3 - 7 years of experience in KYC & Fintech , with at least 1 - 2 years in a leadership role. Strong understanding of VKYC processes, RBI guidelines, and compliance norms. Excellent communication ( Hindi & English ) and people management skills. Proficiency in tools like CRM systems, video conferencing software, and basic Excel/reporting. Ability to work under pressure and meet strict deadlines. Its a 7 days working shift with one rotational week off Identify gaps in the VKYC workflow and work with tech/product teams to enhance automation and efficiency.

Job Title: Video KYC analyst Experience: 1 to 2 years Location: Chennai & Mumbai (Prefers only chennai/Mumbai based profiles) Employment Type: Full-time Notice Period: Immediate to 30 Days Preferred *Note : Only profiles those matches above criteria will be contacted shortly for further interview process. Core Skills for a Video KYC Analyst The Video KYC Analyst role generally bridges KYC/AML compliance with customer interaction via videorequiring both technical/compliance skills and strong interpersonal talents. Based on industry templates and existing job descriptions: Technical & Regulatory Competencies Video-KYC / AML regulations : Strong understanding of customer due diligence (CDD), enhanced due diligence (EDD), risk profiling, sanctions screening, and compliance requirements Document verification : Ability to accurately review identification documents (ID cards, passports, utility bills) and detect discrepancies or red flags Regulatory knowledge : Awareness of legal frameworks governing video-KYC, including local regulations, is essential Video tools proficiency : Comfortable with video conferencing technology (e.g., Zoom, Teams) for live identity verification sessions Data entry & record keeping : Maintain accurate logs, audit trails, and compliance documentation Analytical skills : Evaluate information critically, analyze customer profiles, and escalate anomalies confidently Communication & Interpersonal Skills Verbal clarity & professionalism : Youll be speaking with customers face-to-face via video. Clear articulation, professionalism, and soothing demeanor are vital Customer service orientation : Make customers feel comfortable, explain the process, and ensure a positive onboarding experience . Written communication : Write concise notes, escalate issues clearly, and maintain clean documentation work Soft Skills Attention to detail : Spot subtle inconsistencies in documents and behavior Time management : Handle verification within stipulated SLAs, manage multiple cases simultaneously Problem-solving & critical thinking : Know when to escalate, how to probe discrepancies, and how to make judgment calls work Integrity & ethical judgment : A foundational traitgiven you're verifying identities and preventing fraud. Preferred Qualifications Bachelors degree in Finance, Business, or a related field Relevant certifications: Certified Anti-Money Laundering Specialist (CAMS), or other local certifications (like NISM in India), can enhance credibility Familiarity with compliance tools (e.g., CRM systems, screening databases like World-Check) is a plus

Walk-in Interview for the role of Video KYC Officer in TATA Capital Ltd ( VKYC Experience is Mandate) Job Description- Education Qualification- Any bachelors degree Age - up to 30 Years Relevant Experience- 1 to 3 Years (Should be having Excellent communication in English) It will be Permanent on role job of TATA Capital Skill Set Required- Must have Good Communication skills - Verbal & Written Good listening skills and strong communication abilities Freshers with communication skills also can apply. Age should be 21-30 years only (Male & Female Both can apply) Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person Should have a fair working knowledge of MS Office applications (MS Excel, Word, PowerPoint). Primary Responsibilities- Handle inbound/outbound Video calls of the customers to complete the full Video-KYC Verify the details submitted by the customer and Documents submitted are matching Ensure KYC is completed by the right party applicant only Should maintain a good relationship with the customer throughout the Video-KYC process The persons appearance should be Arrange call backs in case the customer is busy and ensure the follow up is done on time Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Gather relevant information from customers as required and update it accurately To manage all daily tasks and duties related to the process with strict compliance to guidelines Preferred Experience- Previous experience in handling Complaints/Requests Management in NBFC/Bank Interview Time: 11am to 4pm Interview Mode: Face to Face Interview Venue: TATA Capital Ltd I-Think Techno Campus Building | "B" 4th Floor, Zone-4 Off Pokhran Road No 2 | Thane West| Mumbai 400 607 | Meet - Chaitali Banabakode Regards, Pushpa Koli Human Resource (Pushpa.koli@tatacapital.com) TATA Capital Ltd

Job Title: VKYC Executive Location: Near MG Road Metro Station, Gurgaon Working Days: 6 Days a Week (Rotational Week Off) Job Description:- Company is seeking a detail-oriented and tech-savvy VKYC Executive to join our dynamic team. The ideal candidate will be responsible for conducting video-based customer verification and ensuring compliance with regulatory standards and company policies. Key Responsibilities: - Conduct VKYC (Video Know Your Customer) sessions with customers via secure video conferencing platforms to verify identity. - Review and validate identification documents such as Aadhaar, PAN, and others, ensuring accuracy and authenticity. - Utilize facial recognition tools and biometric verification methods to confirm customer identity. - Maintain accurate and complete records of VKYC sessions and related documentation. - Ensure adherence to data privacy laws, internal policies, and compliance standards. - Provide a seamless and professional customer experience throughout the VKYC process. Candidate Requirements: - Minimum 1 year of experience in VKYC or similar customer verification processes. - Good communication skills in English. - Basic technical proficiency in handling video conferencing tools and verification systems. - Knowledge of KYC guidelines and data protection regulations is preferred.

Role & responsibilities: This position would include the mentioned set of responsibilities but not limited to: VKYC Auditing To ensure VKYC processing is done with maximum successful calls To ensure quality is maintained while processing successful calls 100 % Adherence to internal and regulatory polices To ensure fraud calls are identified without any miss outs To support business as and when required for adhoc activities Applicants should possess the following attributes: Knowledge of KYC Having good knowledge of system Good Communication Skills Good Analytical skills Maximum Age on the last date of application: 45 Years

Role- Relationship Officer - Smart Branch- Video KYC * Location- Empire Tower, Airoli * Shift Timings- 9.30am to 6.30pm AND/OR 2am to 11pm Key Responsibilities Ensure maximum conversion on the leads received for NTB accounts Fulfill end to end process from acquisition to onboarding of clients and complete VKYC Manage existing customer portfolio allotted by the bank Achieve Cross sell Targets (Bill Pay, Mobile Banking, Internet Banking, funding etc) Qualifications and Experience Requirement Essential Graduate with 50% Essential Good communication skills. Good team player. Would be added advantage if, has knowledge of banking (CA, SA, FD, KYC ) & 1- 2 Years Exp in banking

Job description for Video KYC Role 1. KYC & AML Knowledge Understanding of KYC (Know Your Customer) processes as per RBI Master Directions . Familiarity with Anti-Money Laundering (AML) and PMLA (Prevention of Money Laundering Act) regulations. Experience with Customer Due Diligence (CDD) and Risk Categorization . 2. Experience in Video-Based Customer Verification (VCIP) Hands-on experience conducting Video KYC sessions (for individuals or proprietors). Familiarity with face-matching , live location capture , document validation , and liveness detection . Comfortable using VCIP-compliant tools/platforms (e.g., Signzy, Karza, IDfy, HyperVerge, etc.). 3. Document Verification Skills Ability to verify e-documents such as: Aadhaar (masked) PAN OVDs (Officially Valid Documents) e-sign/e-KYC documents from Digilocker Cross-verifying personal details against ID proofs. 4. Regulatory & Compliance Awareness Knowledge of: RBI Master Direction on KYC (as amended May 2021) VCIP process guidelines Data privacy and customer confidentiality Experience in handling audits or regulatory reporting is a plus. 5. Communication & Customer Interaction Clear and professional verbal communication to guide customers through the verification process. Fluency in English and at least one regional language (e.g., Hindi, etc.). Ability to identify suspicious behavior or non-cooperation during video calls. 6. Tech-Savviness Comfortable using: Video conferencing platforms Secure KYC/CRM systems Document scanning, screenshot, and video recording tools Basic troubleshooting of video call issues (lighting, audio, connection). Preferred Educational Qualification Graduate in Commerce / Finance / Business Administration / Law / Computer Science . Bonus: Certification in AML/KYC Compliance or Fintech VCIP tools . ** Interested candidates drop your resume to saarumathi.r@kiya.ai **

Role Overview As a Video KYC Analyst at Vivriti Capital , you will conduct remote identity verifications via video calls to support client onboarding, ensuring compliance with regulatory standards and internal KYC/AML frameworks. Key Responsibilities Conduct Video KYC verifications for prospective and existing clients using secure video conferencing platforms. Review identity documents (e.g. PAN, Aadhaar, Certificate of Incorporation) for authenticity and completeness. Perform risk-based due diligence and escalate suspicious cases per internal and regulatory requirements. Maintain accurate, confidential logs of all client interactions and verification outcomes. Collaborate with Compliance and Ops teams on periodic KYC refreshes, policy updates, and audit responses. Stay updated on regulatory changes (e.g. RBI/SEBI norms, PMLA requirements). Propose improvements to video onboarding workflows or documentation processes. Qualifications & Experience Bachelors degree in Finance, Business, Commerce, Law , or a related discipline. Prior experience (1–2 years) in KYC, AML, or compliance , preferably within financial institutions or NBFCs. Familiarity with India-specific KYC/AML regulations and documentation norms (e.g. Corporate vs Individual). Strong analytical and attention-to-detail skills for reviewing documentation. Excellent communication skills to guide clients during video verifications. Ability to work independently, handle multiple verifications in a day, and meet quality SLAs. Preferred Skills & Tools Experience using video conferencing platforms (Zoom, Teams, proprietary onboarding tools). Familiarity with digital KYC systems or portals. Certifications such as CAMS or other AML credentials would be a plus. Understanding of corporate vs retail KYC requirements , including beneficial ownership rules and FATCA/CRS.