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1.0 - 5.0 years
3 Lacs
Mumbai, Mumbai (All Areas)
Hybrid
kyc-voice HSC with 1 year experience for KYC considering they have good communication and the salary we can offer is upto 25k in hand Graduate with 1 year banking exp Salary- 25k inhand + incentives Required Candidate profile Immediate joiner Good communication
Posted 3 months ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai
Work from Office
JD for VKYC Reporting To : Team Leader video Branch / Video KYC Job Profile : • Handle Video calls in an efficient manner and ensure customer delight through exceptional service • Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc • Verify customers KYC documents on a real-time basis • You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers • Should be a team player and flexible with work patterns • To ensure personalized service & end-to-end resolution is offered to customers calling at this channel • Cross-sell : Provide informat...
Posted 3 months ago
1.0 - 6.0 years
3 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Apply through Naukri or send your resume to melroy.soares@idfy.com Exciting Opportunity: VKYC Verification Specialist at IDfy in Marol, Andheri Details: Job Title: Executive-Operations Job Role: VKYC Verification Specialist Location: Marol, Andheri (Work from Office) Working Days: 6 days a week (Rotational off) Shifts: Rotational Shift (24 x 7) | ( 9 Hours shift) Eligibility Criteria: Any Graduation, HSc with a minimum of 2 Years of experience can also apply. Experience: 0 to 7 years (max) Interview Process at IDfy: Aptitude Test -> Round 1 -> Round 2 (All face-to-face interviews)| Marol, Andheri Responsibilities: Conduct video calls with customers to verify their identity and documents. Fol...
Posted 3 months ago
1.0 - 6.0 years
2 - 4 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities KYC applications timely review, with a feedback in line with laid down Bank Policy and Procedures Ensure that onboardings are originated in compliance with established policies and procedures Assist to enhance the quality of vKYC applications Ensure regulatory compliance Maintain working knowledge of relevant legislation, statutory instruments, codes of practice, and organization policies, and ensure adherence Preferred candidate profile 1+ year relevant experience preferably at a high-growth tech startup in the financial services space Ability to analyze documentation, as long as outstanding attention to details Ability to read large volumes of documents effectively ...
Posted 3 months ago
8.0 - 13.0 years
15 - 20 Lacs
Mumbai
Work from Office
Role & responsibilities Experience in Document Verification (DVU / KYC) in the Banks Account Opening Unit Video KYC Exposure: Must Team Handling : A team of 15-20 officers Products Handled : Saving and Current Account Location : Goregaon, Mumbai Exposure preference: Private Sector Bank Preferred candidate profile
Posted 3 months ago
8.0 - 13.0 years
13 - 18 Lacs
Goregaon, Mumbai (All Areas)
Work from Office
Role & responsibilities Team Management Lead a team of Video KYC Officers ensuring performance targets are met. Monitor daily activities, call volumes, and quality of verifications. Coach and mentor team members to improve performance and compliance adherence. Operational Efficiency Ensure seamless video KYC operations with minimum errors and high customer satisfaction. Allocate resources effectively to manage volume spikes. Compliance & Quality Control Ensure KYC verifications adhere to RBI and internal bank guidelines. Implement periodic quality checks and audits to minimize errors/frauds. Customer Experience Drive superior customer service during onboarding. Handle escalations related to ...
Posted 3 months ago
5.0 - 7.0 years
4 - 6 Lacs
Bengaluru
Work from Office
ROLE PURPOSE & OBJECTIVE Responsible for managing a team of 15 to 20 Video Bankers. Manage team to deliver on Productivity, Quality, Cross Sell and Customer Retention as per defined benchmarks. Responsible to ensure availability of Staffing basis predicted volume, Shift Management and the Floor Management. Manage escalated customer calls with end-to-end resolution Responsible for achieving key business and service metric Business/ Financials Responsible for overall achievement of Business target for the team. Ensure VKYC are completed within TAT for Digital Deposits (CASA/TD) Ensure effective follow-up on dropout customers for achieving higher conversion of leads Implement regular follow up ...
Posted 4 months ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sayali:- 9158043197
Posted 4 months ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini : 9822643371
Posted 4 months ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya:- 8263043709
Posted 4 months ago
0.0 - 2.0 years
1 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max *Communication -Good Communication Skills* Experience: Fresher *Job Role:* Connect with customer through video call and complete the VKYC Documentation And Cross selling To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanashri :- 7796426785
Posted 4 months ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range: 17k to 19k Take home + PF + Insurance Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini :- 9923656681
Posted 4 months ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range: 17k to 19k Take home + PF + Insurance Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan :- 8177871758
Posted 4 months ago
5.0 - 10.0 years
3 - 6 Lacs
Ludhiana, Surat
Work from Office
Job Description Customer Service (Surat / Ludhiana) Responsible for handling walk-in investor/distributor queries, processing transactions, coordinating with RTA and sales teams, supporting Video KYC, generating MIS reports, and ensuring smooth branch operations and regulatory compliance. Requirements: Graduate with 5+ years of experience in mutual fund branch operations Proficient in MS Excel/Word, strong communication skills Knowledge of KYC, AML, SID, and other AMC regulations NISM VA certified preferred
Posted 4 months ago
5.0 - 10.0 years
5 - 6 Lacs
Ludhiana, Surat
Work from Office
Description: Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team for their queries and complaints. Support the sales team w.r.t. new product information, regulatory changes etc. Liaison between Sales / Branch CSO and RTA for quick resolution of queries and grievances Regular update to sales RMs through MIS of transactions received, rejections, follow-ups...
Posted 4 months ago
0.0 years
0 - 3 Lacs
Chennai
Work from Office
Role & responsibilities Handle Video calls in an efficient manner and ensure customer delight through exceptional service Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc Verify customers KYC documents on a real-time basis You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers Should be a team player and flexible with work patterns To ensure personalized service & end-to-end resolution is offered to customers calling at this channel Cross-sell : Provide information related to products, new offers and services at IndusInd Bank Ma...
Posted 4 months ago
1.0 - 6.0 years
1 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Video KYC Officer Responsible for verifying customer identities and documents through video calls Ensuring compliance with KYC (Know Your Customer) regulations. Role involves conducting live video interactions, verifying documents, and ensuring accurate information is captured for customer onboarding and financial transactions. Reviews and verifies client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Required Candidate Profile:- Good English Communication Graduation is must. Minimum 1 year of banking Experience. Location- Navi Mumbai ( Airoli ) Freshers with excellent English c...
Posted 4 months ago
1.0 - 6.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Video KYC Officer Responsible for verifying customer identities and documents through video calls Ensuring compliance with KYC (Know Your Customer) regulations. Role involves conducting live video interactions, verifying documents, and ensuring accurate information is captured for customer onboarding and financial transactions. Reviews and verifies client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Required Candidate Profile:- Good English Communication Graduation is must. Minimum 1 year of banking Experience. Location- Navi Mumbai ( Airoli )
Posted 4 months ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, Bengaluru, Mumbai (All Areas)
Work from Office
Role & responsibilities : 1) Video call customers to complete the Full KYC 2) Verify the details submitted by the customer while opening the account and Documents submitted are matching 3) Ensure VKYC is completed by the Right Party only 4) Should maintain a good relationship with the customer throughout the KYC process. 5) Cross-sell other banking products. 6) Give complete and correct information on all the products pitched to the customer 7) Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. 8) Take call backs in case the customer is busy and ensure the follow up is done on time 9) Meet targets on conversion and Cross selling...
Posted 4 months ago
1.0 - 6.0 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Video KYC Officer Responsible for verifying customer identities and documents through video calls Ensuring compliance with KYC (Know Your Customer) regulations. Role involves conducting live video interactions, verifying documents, and ensuring accurate information is captured for customer onboarding and financial transactions. Reviews and verifies client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Required Candidate Profile:- Good English Communication Graduation is must. Minimum 1 year of banking Experience. Location- Navi Mumbai ( Airoli )
Posted 4 months ago
0.0 - 5.0 years
1 - 6 Lacs
Mumbai
Work from Office
JD for VKYC Reporting To : Team Leader video Branch / Video KYC Job Profile : • Handle Video calls in an efficient manner and ensure customer delight through exceptional service • Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc • Verify customers KYC documents on a real-time basis • You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers • Should be a team player and flexible with work patterns • To ensure personalized service & end-to-end resolution is offered to customers calling at this channel • Cross-sell : Provide informat...
Posted 4 months ago
0.0 - 5.0 years
2 - 6 Lacs
Mumbai
Work from Office
Freshers are also preferred Excellent communication skills and fluent English required connect to the customer on VC for verification of documents and verification for credit cards. HR- 8855045944
Posted 4 months ago
3.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
KYC SME - Business Compliance About Us: PhonePe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 260+ mm users and 16...
Posted 4 months ago
0.0 - 3.0 years
1 - 3 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Conduct video KYC verification for clients using various communication platforms Handling digital onboarding of the customers through video based verification Ensure accurate identification of customers through facial recognition technology. Verify customer documents such as passports, driving licenses, and other relevant ID cards. Cross check documents provided by Customers and ensure all documents details are corrent and accurate in the system Maintain high levels of accuracy while processing large volumes of data. Collaborate with team members to resolve any issues or discrepancies during the verification process. Adhere to the regulatory guidelines like KYC (Know ...
Posted 4 months ago
1.0 - 5.0 years
2 - 4 Lacs
Thane, Panvel, Navi Mumbai
Work from Office
Job Opening for VKYC - Customer Experience for T&M @Navi Mumbai Turbhe Location Role & responsibilities 1- To attend VKYC Calls on daily basis without Lapse/drop 2- To attend Calls with 100% accuracy and following internal and regulatory Guidelines 3- To Ensure maximum successful VKYC calls 4- Ready to work in shifts Able to prepare MIS related to activities Performed Preferred candidate profile Graduate / Post graduate / Professional Qualification Minimum 1+ Years of Experience into VKYC Location : -BOB Card, B-Wing, Gound Floor, Akshar Business Park, Janta Market Rd, Opposite APMC Fruits and Vegetable Market, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703.
Posted 4 months ago
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