Reporting to the ISPL Head of DEC Process & Control this role is in charge of the Control framework, definition and oversight of the local processes. Acting as a key SME for DEC and LD OPS in India, the incumbent will have to ensure that a robust, efficient and compliant processes are in place across all functional domains and aligned with other regions.
Responsibilities
Direct Responsibilities
The role is critical and highly visible within DEC Operations, covering 3 main areas for India :
1. Platform monitoring and coordination:
Monitor and analyze KPIs and metrics to identify deviations / risks
Structure India Ops daily calls (Ops teams Mgt) covering main Ops risk topics, main productions highlights, clients issues & complaints, complex or specific events
Identify corrective actions when required and follow up of their implementation, post mortem management
conduct regular or specific controls and ensure process consistency end to end.
Coordinate Operational topics with Finance, OPC, ORC, Risk, legal, Regulatory teams, Compliance, Auditors
Structure Ops specific committee with the business and participate to various business committee
Coordinate Ops contributions to Crisis Committees
Coordinate major incidents management having impacts on the overall process architecture and define / monitor related action plans
Contribute to and monitor audit reports (ISAE / IG / Regulatory).
P&L reporting management
2. Critical process Management & Control
Control critical processes, ensure a proper training is delivered to the staff on these processes
Run critical processes as second level of validation
Assess risks of BAU on these tasks evolutions
Control various critical reporting accuracy
Resiliency and adherence to FTS model - Prepare, execute and monitor the plan to rotate critical activities between ISPL and Lisbon to enable continuity of knowledge and operational readiness in unforeseen crisis situation.
3. Ops Process & continuous enhancement
Define / Challenge Ops processes and related procedures in coordination with other DEC Ops teams and ensure maintenance
Define and ensure maintenance of Ops BCP, ERS, RCSA, GCL and processes split between various production centers
Ensure that a proper Oversight of data quality and consistency is in place
Monitor, improve & reduce manual processes (continuous efficiency review including digital initiatives)
Define KPIs and metrics & harmonize across production center. Improve Ops activity dashboards. STP rate, review and fail justification, action plan definition (miss booking, process change, client instruction review, methodology review)
Run the Bank dimension Lead: interact with IT teams, Leader of the IT Run the Bank roadmap, to ensure continuity of transversal analysis of Run the Bank topics (including regulatory evolution). Ensure the testing & sign off of it
Interact with Change and Design to ensure Change The Bank initiatives are implemented taking into account all the platform constraints and requirements
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Minimum Required Qualifications
- Bachelor degree
- 15-20 years of experience in DEC and LD operations (across, Clearing, Trade support, reconciliation - trade, positions, cash, market fee, Brokerage, Cash and collateral) with specific focus on Risk and Control
- Experience in managing large teams across locations
- Good understanding of regulatory topics impacting DEC
- Experience interacting with outside parties, clients and various lines of business seeking solutions for enhancing control environments
Preferred Qualifications:
- experience in client services, solutions, or relationship building and management
- Project management experience specific to establishing best practices, process improvements, and implementation of operational controls
Technical & Behavioral Competencies - Strong Communication skills required for an effective liaison with counterparties and internal stakeholders to the reconciliation process. (Middle offices, marketers, traders, credit, compliance and legal)
- Take Accountability and Ownership, Having good control and analytical mindset
- In depth practical and theoretical understanding of DEC and LD lifecycle
- Good knowledge of Exchange Traded derivative products /ETD Clearing.
- Experience of the commodity exchanges and CCPs platforms
- Flexibility to accommodate business requirements and working hours.
- Ability to use Excel at an intermediate level - essential
- Excellent numerical and analytical skills - essential
- High attention to detail and quality focused
- Be comfortable with escalation and managing issues as they arise
- Forward thinking and proactive with the ability to question process
- Ability to work under pressure
Specific Qualifications (if required) - Bachelors degree from a college or university
- Strong Communication skills and client focus oriented
- Fundamental understanding of clearing /Futures & Options markets.
- Knowledge of all Microsoft Office applications (Excel, Word, PowerPoint, Access)
Skills Referential
Behavioural Skills : (Please select up to 4 skills)
Attention to detail / rigor
Organizational skills
Personal Impact / Ability to influence
Critical thinking
Transversal Skills:
Ability to understand, explain and support change
Analytical Ability
Ability to develop and leverage networks
Ability to understand, explain and support change
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
15-20 years
