Vendor Manager

Partner Onboarding Assist new restaurant partners through the onboarding process. Ensure all necessary documentation is collected and validated. Coordinate with internal teams to ensure timely go-live. Information Management Maintain and update restaurant information such as menu details, GST/FSSAI certificates, banking details, and more. Ensure all changes are recorded accurately in the system. Monitor data consistency and follow up on missing/incomplete information. Query Resolution Act as the first point of contact for partner and internal POC queries. Troubleshoot and resolve issues related to partner operations, account changes, and system errors. Escalate complex issues to relevant teams while ensuring timely resolution.  Relationship Management Build strong relationships with assigned partners to ensure high satisfaction and long-term engagement. Gather feedback from partners and provide insights to improve internal processes. Coordination and Reporting Work closely with internal teams (Sales, Ops, Tech, Finance) to ensure partner needs are met. Share regular status updates and reports with internal stakeholders.