Vendor Coordinator

Key Responsibilities

• Identify qualified language professionals (translators, subtitlers, voice artists, annotators, etc.) through job portals, forums, referrals, LinkedIn, and industry events.
• Design targeted outreach plans for specific project needs, including rare languages or niche domains.
• Vet linguists based on qualifications, experience, tools used, and rate compatibility.
• Coordinate complete onboarding, including document collection (CVs, NDAs, IDs, rate cards), vendor code creation, and ERP compliance.
• Liaise with QA for validation of samples or test assignments.
• Ensure all active vendors are contractually compliant and records are regularly updated.
• Negotiate rates with vendors to meet budget requirements without compromising on quality.
• Maintain up-to-date vendor records, including pricing, language pairs, domain tags, and availability status in the ERP.
• Audit and cleanse vendor data to prevent duplication, outdated profiles, or missing compliance.
• Respond to project/account manager resource requests within SLA timelines.
• Recommend suitable vendors based on cost, quality, and availability.
• Track and document vendor acceptance, rejection, performance feedback, and project history.
• Address vendor queries, clarifications, or concerns, escalating complex issues as needed.
• Prepare weekly and monthly sourcing and vendor performance reports.
• Contribute ideas for improving sourcing workflows, documentation templates, and internal processes.

Ideal Candidate Profile

• Bachelor's degree in English, Linguistics, Mass Communication, HR, Business Administration, or related fields.
• 12 years of experience in vendor coordination, recruitment, project coordination, or HR (preferably in LSP, IT, or BPO environments).
• Strong communication skills in English, both written and verbal.
• Familiarity with freelance contracts, cost benchmarking, and negotiation practices.
• Proficiency in Google Sheets/MS Excel and handling CRM or ERP systems.
• Ability to multitask effectively in high-volume and deadline-driven situations.
• Basic understanding of CAT tools, localization workflows, or language industry tools is a plus.