V-Lead Process Consultant

Payment Specialist - Swift Expert
Domain Expertise to Assist with Requirements and Testing
Support requirements definition for Payment Investigations Application and Swift Module. Primarily includeso Collaborating with engineers and the client to interpret Swift standards and message types (MT/MX, FIN, ISO 20022) to assist translating them into requirements using agile techniques (e.g. user stories, SBE, and BDD). This will include identifying requirements driven by Swift standards vs. requirements driven by client preference. o Collaborating with engineers and the client to define case types and workflows relevant to Swift-related payment issues (e.g., missing funds, duplicate payments, AML alerts).o Ensuring regulatory compliance with standards like FATF, PSD2, AML, etc., within workflows and case tracking.o Collaborating with engineers and the client to define business rules for automated case creation, routing, escalation, and closure based on Swift standards related message triggers.o Recommending changes and new requirements based on mandatory updates contained in the annual Swift standards release.NotePayment SME must be a Swift Certified Expert with at least 3 Swift Expert CertificationsSupport Testing and Conformance
Understand and Implement Certification Requirementso Coordinate with Swift to define the scope of certification o Assist with first time designation for SWIFT Compatible Application Designation (aka New Designation)o Support Appian Prod Sec and Appian Infosec for initial compliance with CSP (Customer Security Programme) o Support attestation of compliance with the Customer Security Controls Framework o Support Testing and Certification for Environments (FINplus for ISO 20022)o Prepare Readiness testing Tools for Message Validation and IntegrationSupport QA and Testing for Payment Investigations Application and Swift Module Validate test cases and product designs for accuracy against global industry standard banking practices and Swift message logic.Provide traceability between Swift message fields and case metadata or workflows in the system.Customer and Product Manager Interaction
Meet with client and Appian product managers regularlyRelationship & External Coordination
Act as a liaison to Swift, ensuring the application adheres to Swift's technical and legal requirements (e.g., certification, licensing, message format updates).Qualifications
15+ years of experience in payment operations, preferably within banking or financial services.In-depth knowledge of SWIFT messaging standards (MT/MX) and SWIFTNet services.Strong expertise in global payment protocols and systems such as BACS, CHIPS, Fedwire, ACH. Hands-on experience with SWIFT Alliance Access and core banking platforms.Demonstrated ability to manage high-volume, high-pressure payment operations environments.Strong problem-solving and analytical skills, particularly in reconciliation and investigation of payment anomalies.Deep understanding of international payment compliance including sanctions and settlement protocols.Preferred Attributes:
Certification in SWIFT operations, AML/KYC, or ISO 20022 standards is a plus.Experience with transitioning from MT to ISO 20022 messaging formats.Proven leadership in driving process improvement and automation initiatives.Excellent communication skills, both written and verbal, with the ability to coordinate across global teams.Job Location