User Experience Designer

The Role:

UX/UI Expert

Key Responsibilities:

• Customer Journey Design:

  Create intuitive, end-to-end mobile banking experiences, from onboarding to transactions, ensuring simplicity, accessibility, and trust at every step.

• User Research & Insights:

  Conduct research, usability testing, and data-driven analysis to uncover pain points, user behaviors, and opportunities for experience improvement.

• Wireframing & Prototyping:

  Develop wireframes, interactive prototypes, and design flows that bring ideas to life, testing concepts iteratively and incorporating user feedback.

• Visual & Interaction Design:

  Deliver pixel-perfect, mobile-first, responsive designs that align with brand identity, accessibility standards (WCAG/ADA), and cross-platform consistency.

• Collaboration:

  Partner with product managers, developers, and business stakeholders to align design solutions with business goals, technical feasibility, and user needs.

• Usability & Accessibility:

  Ensure that all mobile banking experiences are inclusive, intuitive, and optimized for various devices, with a strong focus on accessibility.

• Innovation & Trends:

  Stay at the forefront of emerging design tools, methodologies, and fintech trends, applying innovative approaches to enhance the customer experience.

• Design Governance:

  Contribute to design systems, style guides, and best practices to ensure consistency and scalability across products.

Qualifications & Skills:

• Bachelor’s degree in

  Graphic Design, Interaction Design, HCI, or a related field

  .
• Minimum

  3 years of professional experience

  in

  UX/UI design

  , preferably within

  mobile banking or fintech

  .
• Strong portfolio demonstrating expertise in

  mobile-first application design

  and crafting seamless digital customer journeys.
• Advanced proficiency in design and prototyping tools:

  Figma, Sketch, Adobe XD, InVision, Zeplin, Axure, Framer

  (or similar).
• In-depth knowledge of

  user-centered design principles, design systems, and accessibility standards

  .
• Strong communication and stakeholder management skills, with the ability to present design decisions backed by research and data.
• Ability to balance

  strategic vision

  with

  hands-on design execution

  , adapting to fast-paced agile environments.
• Prior experience designing

  digital banking, payment solutions, or fintech applications

  .
• Familiarity with

  Agile/Scrum methodologies

  and working within multidisciplinary teams.
• Knowledge of

  motion design, micro-interactions

  , and

  designing for emerging technologies

  (e.g., biometrics, AI-driven personalization).