US Outbound Sales/ Tele Caller

Company: Iconix Accounting

Location: Ahmedabad (Hybrid option available)

Job Type: Full-Time

Shift: Second Shift (4pm to 1:30pm IST)

Experience: 2–3 years in outbound sales or international voice process

Industry: Accounting / Financial Services

About the Company:

Iconix Accounting

What You'll Do:

• Generate High-Quality Leads:

  Make outbound calls to potential US-based clients to identify needs and generate qualified leads for our accounting and bookkeeping services.

• Drive Conversions:

  Successfully convert leads into scheduled appointments or direct sales, showcasing the value of Iconix Accounting.

• Become a Service Expert:

  Clearly and compellingly present our accounting and bookkeeping services, maintaining a high level of product knowledge.

• Build Relationships:

  Nurture leads through consistent follow-up via phone, email, and CRM to foster long-term client relationships.

• Achieve & Exceed Targets:

  Consistently meet or surpass daily, weekly, and monthly goals for calls, leads, and conversions.

• Maintain Data Integrity:

  Accurately document all client interactions and information within our CRM system.

• Collaborate with US/India team:

  Coordinate seamlessly with our US partner and onboarding teams to ensure a smooth transition for new clients.

• Contribute to Strategy:

  Provide valuable feedback on campaign performance and customer insights to continuously improve our sales strategy.

What You'll Bring:

• Proven Experience:

  Demonstrated success in US outbound calling, telesales, or international BPO environments. Experience in the accounting domain is a significant plus.

• Exceptional English Communication:

  Outstanding verbal and written communication skills in English.

• Sales Acumen:

  A confident, persuasive, and energetic personality with strong negotiation skills.

• Tech Proficiency:

  Familiarity with CRM tools and calling software (e.g., HubSpot, Zoho, or similar).

• Independent Work Ethic:

  Ability to work effectively and independently with minimal supervision.

• Second Shift Readiness:

  Comfort working second shifts

  (4 pm to 1:30 pm IST)

  to overlap with US business hours.

Preferred Qualifications:

• Bachelor’s degree in business, Marketing, Accounting, or a related field.
• Prior experience selling accounting/bookkeeping or SaaS services to US clients.

Perks & Benefits:

• Competitive Compensation:

  Attractive salary with generous incentives and performance bonuses.

• Professional Development:

  Receive comprehensive training and ongoing support from industry experts.

• Career Advancement:

  Significant opportunities for growth within a rapidly scaling international firm.

• Supportive Environment:

  Enjoy a flexible work environment with supportive management.

How to Apply?

Saloni Shah