7.0 - 12.0 years
7.5 - 17.5 Lacs P.A.
Hyderabad, Chennai, Bengaluru
Posted:-1 days ago| Platform:
Work from Office
Full Time
Job Summary The Managers primary responsibilities include overseeing end to end fulfillment teams daily, weekly and monthly production goals, while ensuring the level of expected service, and quality and integrity of the loans are maintained. The Manager will be responsible for daily interaction with the Team Managers to ensure pipeline and quality goals are on target, provide support with any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success. The Manager will partner with Team managers to ensure that changes are effectively communicated to their teams and as an escalation path for member satisfaction and/or scope clarification or changes. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills with expertise in US Residential Mortgage. Requirements: Proficient in automated underwriting tools Minimum 3 years of mortgage origination experience with emphasis in loan processing & Initial Underwriting for US Mortgage in pervious role and overall 6 years experience in leadership role Span control would range from 80 to 200 employees including SMEs, QAs, Asst Team Leads, Team Leads and AM Ability to lead varying levels of skill sets across multiple teams Thorough working knowledge of Fannie Mae and Freddie Mac underwriting guidelines and automated underwriting engines Thorough knowledge of MS Office tools is must. Specifically, MS Excel, MS Word, MS PowerPoint Acts as a champion for the customer/client, ensuring decisions and actions help achieve their goals Ability to manage risks while ensuring optimal value and outcomes are achieved Demonstrate a bias for action and a commitment to achieving sustainable results Demonstrate visible commitment to Mphasis and client core values Ability to develop and align the talent needed to meet business goals Strong analytic, interpersonal, and verbal and written communication skills Detail oriented and goal driven Ability to work in a flexible and production-oriented environment Strong leadership and communication skills Must be able to work in a high stress environment while delivering a high-level of customer service Must be willing and able to work as part of a team Good computer knowledge-paperless environment Candidates must be available to work outside of normal business hours when necessary Document monthly conversation with team members, as well general huddles held, and/or specific feedback/direction given to the team member during implementation and launch. Demonstrate a commitment to diversity and model behaviors which value each individual for their unique contribution and create an environment that allows each team member to reach their potential Contact Point Hiring Manager @ 7259027295 / 9900024811 / 9686682465
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