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7.0 - 12.0 years
10 - 17 Lacs
pune
Hybrid
Role & respon Job Description: Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Escalations management and resolution Provide inputs on process and system to the team members Client interaction, where required at the level of supervisors Ensure compliance with internal policies and procedures, external regulations and information security standards Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay...
Posted Date not available
5.0 - 10.0 years
3 - 7 Lacs
hyderabad
Work from Office
Job Title: Team Leader Call Centre operations Job Type: Full Time Function/Department: Health Plan and Healthcare Services Reporting to: Operations Manager / Senior Team Leader Location : Hyderabad Roles & Responsibilities Team Management & Coaching: Lead, mentor, and motivate a team of call centre executives to achieve KPIs (productivity, quality, resolution, satisfaction). Conduct regular performance reviews, one-on-ones, and skill-development sessions. Address agent concerns and escalate systemic issues to Operations Management. Operational Excellence: Monitor real-time call queues, manage schedules, and ensure optimal coverage for 24/7 healthcare inquiries. Audit calls for accuracy, comp...
Posted Date not available
3.0 - 6.0 years
4 - 6 Lacs
bengaluru
Work from Office
3-6 years of experience in an International Insurance process. Proficient with Rating, Reissuance, Policy Servicing, Underwriting, Pre-Underwriting
Posted Date not available
1.0 - 3.0 years
3 - 7 Lacs
mumbai
Work from Office
Experience in P&C or Specialty Insurance BPO service provider environments. Candidate will have extensive exposure to FNOL(First Notice of Loss) and FROI(First Report of Injury) processes, along with claim management and payment processing experience
Posted Date not available
2.0 - 4.0 years
3 - 4 Lacs
pune
Work from Office
Role & responsibilities underwriting operations Preferred candidate profile Candidate must have experience in same field.
Posted Date not available
3.0 - 5.0 years
4 - 5 Lacs
pune
Work from Office
Role & responsibilities Review First Notice of Loss (FNOL) entries and confirm document completeness Collect supporting documents (e.g., police reports, invoices, photos) from brokers and insureds as required Maintain and update digital records of claim files in internal platforms (FIS, CMS, etc.) Identify missing documents or data inconsistencies and flag them for the onshore team Maintain up-to-date claim checklists and logs Categorize claims based on pre-defined triage criteria (Low, Medium, High exposure) Perform quality checks on document uploads, file naming conventions, and tagging Communicate professionally with brokers and insureds via email only for the purpose of gathering documen...
Posted Date not available
0.0 - 1.0 years
1 - 2 Lacs
noida
Work from Office
Fresher's willing to work in US Shift (night shift) may apply !!! Role & responsibilities : Receives documents from both electronic and hard copy form for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose, creating a database of information. Classifies documents based on contract requirements. • Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to appropriate next level. Requirements : Excellent communication skills and Interpersonal skill. Only Fresher's willing to work in US Shift (night shift) may apply. Non Technical Graduate and post gr...
Posted Date not available
4.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
Greetings! We are currently hiring for leading MNCs for the position of Senior Process Analyst Property & Casualty Insurance (US Market) with highly competitive salary packages. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Contact: Joy 7996004799 rivera.joy1210@gmail.com Maria 9986584828 (If the line is busy, please send your CV on WhatsApp)) Job Title: Senior Process Analyst P&C Insurance (US Market) Company: Rivera Manpower Services Work Location: Bangalore Experience Required: Minimum 3 Years (Property & Casualty / Motor Insurance US Market) Relocation: Candidates willing to relocate to Bangalore are welcome to apply Shift:...
Posted Date not available
3.0 - 7.0 years
3 - 8 Lacs
mumbai, pune, bengaluru
Work from Office
Min 3years into End to End Adjudication & Claims (Mandate) Hands on exp in Payments Authority & end to end case handling Process: Insurance Salary: Up to 8.5 LPA Rotational Shifts(24*7) Location: Mumbai Hiring for Graduates Only. 9049866622=shweta
Posted Date not available
3.0 - 8.0 years
4 - 9 Lacs
pune, bengaluru, mumbai (all areas)
Hybrid
About Client Hiring for One of the Topmost Prestigious Multinational Corporations!!! Job Title : Marine Claims Qualification : Any Graduate and Above Relevant Experience : 3 to 7 Years Must Have Skills : 1.In-depth knowledge of marine insurance, claim lifecycle, and maritime law 2.Familiarity with global insurance regulations and risk management principles 3.Ability to assess liability, negotiate settlements, and apply standard claims procedures 4.Excellent communication (verbal and written) 5.Strong analytical, investigative, and problem-solving skills 6.Proven time management, organizational skills, and attention to detail 7.Team-oriented mindset with the ability to collaborate across regi...
Posted Date not available
0.0 years
0 Lacs
chennai
Work from Office
We are actively hiring for Health Admin Services Representative role to our MNC Client Looking Only for Freshers - Graduation is mandatory - 2024 passouts - Chennai Location Job Description: Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow You will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research a...
Posted Date not available
3.0 - 8.0 years
4 - 9 Lacs
pune, bengaluru, mumbai (all areas)
Hybrid
About Client Hiring for One of the Topmost Prestigious Multinational Corporations!!! Job Title : Marine Claims Qualification : Any Graduate and Above Relevant Experience : 3 to 7 Years Must Have Skills : 1.In-depth knowledge of marine insurance, claim lifecycle, and maritime law 2.Familiarity with global insurance regulations and risk management principles 3.Ability to assess liability, negotiate settlements, and apply standard claims procedures 4.Excellent communication (verbal and written) 5.Strong analytical, investigative, and problem-solving skills 6.Proven time management, organizational skills, and attention to detail 7.Team-oriented mindset with the ability to collaborate across regi...
Posted Date not available
7.0 - 12.0 years
5 - 13 Lacs
pune, bengaluru
Work from Office
Book your interview slot WhatsApp your profile @ 9623462146 / 7391077622 or Dipika@infiniteshr.com ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L*** ****Hiring Team Manager Insurance process**** Salary upto 10 LPA Exp: 6 to 15 Yrs Salary : Upto 14 Lacs Regards Dipika Sharma 9623462146 7391077622 8888850831
Posted Date not available
3.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
Greetings from ReSource Pro! Job Title: Analyst, Service Delivey Working Experience: 2 - 7 years Department: US Property and Casualty (P&C) Insurance Minimum Qualifications: Any Graduation Purpose of the Position: Join our dynamic team at ReSource Pro India and elevate your career in the US Property and Casualty (P&C) Insurance sector. We are seeking passionate professionals to contribute to our innovative and forward-thinking environment. Key Responsibilities: Insurance Expertise: Mastery in Rating/Online Rating, Quoting, Submissions, and Endorsement tasks. Industry Knowledge: In-depth understanding of Lines of Business (LOBs) such as Workers Compensation, Business Owners Policies, General ...
Posted Date not available
1.0 - 6.0 years
2 - 3 Lacs
hyderabad, delhi / ncr
Work from Office
Property & Casuality
Posted Date not available
2.0 - 7.0 years
1 - 4 Lacs
bengaluru
Hybrid
Experience: The Program Specialist ideally should have two or more years of prior customer service, volunteering, or other customer facing experience. Prior experience in US healthcare industry is a must , and the Program Specialist must be a proven problem solver with the ability, drive, and initiative to learn the required healthcare, reimbursement, and customer service skills necessary to support the assigned program(s). Experience in handling sensitive data in US healthcare with high degree of proficiency. Must be familiar with HIPAA guidelines. Candidate should be flexible in working from home or in an office setting per business needs. . Education: The Program Specialist ideally will h...
Posted Date not available
4.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots Chethana :7829336034 /8884777961 /9986267393 Rivera Manpower Services (SEND CV ON WHATSAPP IF LINE IS BUSY) JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insuranc...
Posted Date not available
7.0 - 12.0 years
7 - 10 Lacs
bengaluru
Work from Office
Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 7 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the tea...
Posted Date not available
0.0 - 5.0 years
2 - 4 Lacs
ahmedabad
Work from Office
Shift: Night | Mon–Fri Work Mode: On-site (Office-based) Salary Structure: Freshers: 23,000 CTC/month Experienced: 28,000 – 35,000 CTC/month Incentives: Increment after 3 months based on performance
Posted Date not available
3.0 - 8.0 years
5 - 8 Lacs
bengaluru
Hybrid
About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in wri...
Posted Date not available
9.0 - 14.0 years
10 - 13 Lacs
bengaluru
Work from Office
Greetings from ReSource Pro!!! . Job Description: Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 9 years experience, 1 + years of experience as an Assistant Manager. Department: Service Delivery Unit Minimum Qualifications: Graduation Major N/A Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In...
Posted Date not available
4.0 - 9.0 years
6 - 10 Lacs
bengaluru
Work from Office
Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note : We are looking @ Minimum 4 Years of an experience into International Voice Process(Health Care/ US Insurance) Excellent Communication Skills. We are looking @ only Immediate Joiners! CHETHANA @ 7829336034 rivera.chethana@gmail.com Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Ensure end-to-end support of the policy lifecycle services. Conduct end-to-end renewal activities as a US Health Insurance domain expert. Coordinate with internal operati...
Posted Date not available
4.0 - 9.0 years
6 - 10 Lacs
bengaluru
Work from Office
Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note : We are looking @ Minimum 4 Years of an experience into International Voice Process(Health Care/ US Insurance) Excellent Communication Skills. We are looking @ only Immediate Joiners! CHETHANA @ 7829336034 rivera.chethana@gmail.com Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Ensure end-to-end support of the policy lifecycle services. Conduct end-to-end renewal activities as a US Health Insurance domain expert. Coordinate with internal operati...
Posted Date not available
3.0 - 8.0 years
5 - 10 Lacs
bengaluru
Hybrid
About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in wri...
Posted Date not available
1.0 - 3.0 years
0 - 3 Lacs
bengaluru
Work from Office
Job descriptio Warm Greetings From Rivera Manpower Services Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). About the Role: We are hiring for a leading bank to support US customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work US/ Rotational shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to banking customers via phone, email, and chat. Assist with everyday b...
Posted Date not available
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