1 - 6 years
2 - 4 Lacs
Posted:15 hours ago|
Platform:
Work from Office
Full Time
1. Answer inbound and outbound calls and emails and in a timely and professional manner.
2. Cure past due cycles (Aging bucket) to up to date status.
3. Resolve customer issues and complaints effectively, ensuring customer satisfaction.
4. Send payment reminder emails to past due customers.
5. Provide timely and efficient support to sales reps by addressing their queries and requests promptly.
6. Coordinate with other departments to ensure timely resolutions.
Escalate complex issues to the appropriate department when necessary.
Work From office
5 days working (Mon-Fri)
Shift timing 6:30 PM to 3:30 AM IST.
Six Sails Technologies
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