Urgent opening For Customer Success Manager -Noida Sector 62

Trangile Services

10 - 15 years

15 - 25 Lacs

noida gurugram delhi / ncr

Posted:20 hours ago| Platform:

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Skills Required

customer service supply chain wms cross selling client relationships customer focus customer success manager erp solutions wms solutions customer satisfaction account management supply chain management scm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Candidate,

Greeting from Trangile Services Pvt. Ltd.

please find the JD for Customer Success Manager role.

Experience: 10+ Years

About the Role:

Key Responsibilities:

Act as the primary point of contact for customers, ensuring timely resolution of issues and high satisfaction levels.
Coordinate with internal teams to drive effective problem-solving and service delivery.
Monitor customer health metrics and proactively address potential risks or escalations.
Collaborate with cross-functional teams to identify process improvements and enhance customer experience.
Maintain deep understanding of ERP / WMS solutions and their application in supply chain and warehouse management domains.

Preferred Profile:

10+ years of experience in Customer Success, Support, or Account Management within ERP or WMS environments.
Strong understanding of supply chain and warehouse management processes.
Proven ability to manage stakeholders, prioritize tasks, and drive internal teams for timely resolution.
Excellent communication and relationship management skills.
Candidates currently managing Customer Success or Support portfolios will be preferred.

If interested please share update resume on pooja.thakur@trangile.com

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