Urgent hiring For Process Trainer

Izee Manpower

2 - 7 years

3 - 6 Lacs

bengaluru karnataka india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

facilitation content development performance coaching process training training delivery ojt

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Deliver process training to new hires and existing employees
Develop and update training content, manuals, and SOPs
Conduct regular refresher and upskilling sessions
Monitor trainee performance and provide feedback during OJT (On-the-Job Training)
Identify training gaps and work with operations to bridge them
Maintain training records, assessments, and reports
Collaborate with quality and operations teams to ensure alignment on process updates
Ensure timely completion of training batches with performance tracking

Candidate Profile:

2 to 7 years of experience in process training, preferably in BPO, customer service, or technical domains
Strong presentation and facilitation skills
Good understanding of training needs analysis and adult learning principles
Ability to manage multiple batches and adapt to dynamic business requirements
Experience with LMS tools and basic reporting is a plus
Strong communication and interpersonal skills

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