Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Lifecell
>
Customer Support Executive

Customer Support Executive

Lifecell

0 - 2 years

3 - 15 Lacs

bengaluru karnataka india

Posted:10 hours ago| Platform: Foundit logo

Apply

Skills Required

crm software data entry technical troubleshooting customer engagement

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in India. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience with our products and services. You will be responsible for addressing customer inquiries, resolving issues, and maintaining customer satisfaction.

Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely manner.
Provide accurate information and assistance regarding products and services.
Resolve customer complaints and issues effectively and efficiently.
Maintain customer records by updating account information and documenting interactions.
Collaborate with other departments to ensure customer satisfaction and resolve issues.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.
Identify opportunities for process improvement and suggest solutions.

Skills and Qualifications

Excellent verbal and written communication skills in English and Hindi.
Strong problem-solving skills and ability to think critically.
Familiarity with customer service software and tools (e.g., CRM systems).
Ability to handle high-pressure situations and manage time effectively.
Empathy and patience in dealing with customer concerns.
Basic computer skills, including proficiency in MS Office Suite.
A positive attitude and a willingness to learn.

More Jobs at Lifecell

Business Development Officer

Mandi

Experience: Not specified

INR 1 - 3 Lacs

Immediate Opening: Derma Area Sales Manager

Bengaluru, Hyderabad

5 - 10 yrs

INR 5 - 15 Lacs

Business Development Manager (Derma Segment) - Surat

Surat

1 - 6 yrs

INR 1 - 4 Lacs

Urgent Hiring For AC Technician

Chengalpattu, Chennai

Experience: Not specified

INR 1 - 3 Lacs

Assistant Supply Chain Manager

Jhajjar, Gurugram

3 - 8 yrs

INR 1 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Lifecell

Biotechnology Research

San Antonio TX

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Support Executive