40 Performance Coaching Jobs

Role And Responsibilities Lead, manage, and motivate a team of front-line sales representatives to achieve sales targets and expand our customer base. Develop and implement effective sales strategies, tactics, and action plans to drive business growth. Ensure that sales teams have the necessary tools, training, and support to succeed. Monitor sales performance, provide feedback, and coach team members to improve results. Foster strong relationships with clients to ensure customer satisfaction, retention, and loyalty. Stay up-to-date with industry trends, product knowledge, and regulatory requirements to maintain a competitive edge. Collaborate with other departments, such as marketing and op...

Role And Responsibilities Lead, manage, and motivate a team of front-line sales representatives to achieve sales targets and expand our customer base. Develop and implement effective sales strategies, tactics, and action plans to drive business growth. Ensure that sales teams have the necessary tools, training, and support to succeed. Monitor sales performance, provide feedback, and coach team members to improve results. Foster strong relationships with clients to ensure customer satisfaction, retention, and loyalty. Stay up-to-date with industry trends, product knowledge, and regulatory requirements to maintain a competitive edge. Collaborate with other departments, such as marketing and op...

Delivering technical & nontechnical training, resolving customer issues. Designing courses, identifying training needs, conducting training, assessing impact, providing after-sales support & one-on-one mentorship Meghana 9513704737 Jagan 9686035400

We’re hiring a Team Leader – Outbound Process to lead and motivate a team, monitor calls, ensure quality, analyze performance, provide coaching, handle escalations, and drive sales targets while maintaining smooth operations and team efficiency.

Role Overview: As a Work Force Management professional at Wipro Limited, your role involves executing processes and driving team performance on key metrics. You will be located in Hyderabad and work on a 24*7 night shift schedule. With 2-3 years of experience in similar roles, you will utilize your expertise to ensure efficient operations and adherence to service procedures. Your responsibilities will include real-time operations management, scheduling, analysis of outputs, preparing reports and forecasts, as well as maintaining headcount planners. Key Responsibilities: - Good working knowledge of computer i.e., MS-Office - Excellent verbal & written communication & presentation skills - Goo...

Role Overview: As a Training Specialist at Etraveli Group, your role will involve conducting engaging and effective training sessions on schedule change policies and procedures for new hires and existing agents. You will be responsible for developing, updating, and maintaining training materials specific to schedule change processes. Your knowledge transfer skills will be crucial in ensuring trainees understand complex schedule change scenarios and policies. Additionally, you will assess trainee comprehension, provide performance coaching, and train agents on the effective use of relevant systems for processing schedule changes accurately and efficiently. Emphasizing policy adherence and con...

Key Requirements: Qualifications: Any Graduation Experience: Minimum 24 years overall, with at least 1 year as a Team Leader on paper Process Experience: Domestic Inbound Customer Support (Voice Process) Languages: Excellent communication skills in English, Hindi & Telugu Key Responsibilities: Lead and supervise a team of customer support executives in a domestic inbound process ( 35- 40-member team). Monitor and drive team performance, productivity, and adherence to service level targets. Provide regular feedback and coaching to enhance team effectiveness. Handle customer escalations and ensure prompt resolution. Skills and Abilities: Performance Metrics Handling: Proven experience in manag...

As the Manager of Learning and Development at Marari Beach Resort and Coconut Lagoon, you will play a crucial role in enhancing service excellence and fostering a culture of learning in luxury resort environments. Your responsibilities will include: - Developing and managing hospitality training programs for departments such as Front Office, Housekeeping, Food & Beverage, Culinary, and Spa. - Conducting training needs assessments to identify gaps and enhance team performance. - Facilitating various training sessions including classroom sessions, on-the-job training, and experiential learning modules. - Leading new hire onboarding to ensure alignment with CGH Earth values. - Creating and moni...

As the Deputy Center Director at Mumbai Day Care Center for children 0-6yrs in East Goregaon, you will be assisting the Center Director in leading a high-performing sustainable childcare and education business. Your role involves being the person in charge in the absence of the Center Director and working with the Operations Lead to build a shared vision for the team to achieve excellence while upholding the organization's mission. - Continuously improve safety practices, policies, processes, and behaviors to ensure everyone's safety - Act as the Designated Safeguarding Lead for the center - Set high standards of behavior consistent with the HEART principles - Coach and drive high performanc...

Role Overview: You are seeking a highly motivated and knowledgeable Performance Coach & Internal Training Facilitator to join the OddsFitness team. In this senior position, you will be responsible for conducting comprehensive health, fitness, and performance evaluations for clients. You will design and deliver personalized training protocols based on client goals, physical assessments, and performance needs. Collaboration with personal trainers to ensure consistent, high-quality program execution will be a key aspect of your role. Monitoring client progress and adjusting strategies to optimize outcomes will also be part of your responsibilities. Additionally, you will lead structured interna...

Role Overview: As a Trainer, your primary responsibility will be to prepare a PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per the PJP. Key Responsibilities: - Conducting "24" Training man-days in a month (Total 144 in six months) which will be a mix of performance coaching at stores & classroom training. - Being assigned 25-30 stores for a quarter which will form part of the monthly regular PJP. - Coaching the entire store staff members to enhance their knowledge, performance, and customer experience, following the work ways at stores. - Conducting regular refreshers of store staff members. - Driving and administering online DKT ...

Role Overview We are seeking a dynamic and result-oriented Sales Trainer to design, deliver, and continuously improve telesales training programs for our life insurance telesales teams. The role will ensure that sales agents are equipped with the product knowledge, consultative selling skills, objection handling techniques, and compliance awareness required to achieve sales targets and deliver a superior customer experience. Key ResponsibilitiesTraining Delivery & Facilitation Conduct induction training for new telesales hires covering company orientation, life insurance products, sales process, compliance, and systems. Deliver refresher and advanced training sessions for existing telesales ...

As a Sales Specialist or Subject Matter Expert (SME) at Cult.fit, your role will involve establishing and leading the Training Vertical for Center Managers across the gym network. Your contributions will be crucial in shaping the leadership pipeline, enhancing sales and operational capabilities, and driving business excellence through structured, data-driven learning programs. Key Responsibilities: - Drive sales skill development programs focusing on core competencies in sales funnel ownership, conversion strategy, customer lifecycle management, P&L management, operational efficiency, team leadership, and floor management. - Collaborate closely with City Ops Heads and Cluster Leads to align ...

Key Deliverables: Provide coaching and feedback to improve presentation and communication skills. Collaborate with quality and operations to support training and development initiatives. Monitor performance metrics and implement strategies to improve CSAT. Lead training sessions and deliver refresher training to ensure consistent performance. Role Responsibilities: Conduct assessments and develop action plans for performance improvement. Perform training needs analysis and monitor agent performance against quality standards. Coordinate and lead calibration sessions and improvement initiatives. Provide guidance to new hires to enhance communication skills and customer experience delivery.

Key Responsibilities: Conduct process and product training for new hires and existing employees Create, update, and maintain training materials and documentation Assess training effectiveness and identify areas for improvement Provide floor support and post-training feedback to enhance performance Collaborate with operations, quality, and HR teams to align training with business goals Track training attendance, assessments, and performance reports Identify knowledge gaps and conduct refresher or upskilling sessions as needed Candidate Profile: 2 to 5 years of experience in process training, preferably in BPO, customer service, or technical support environments Excellent communication, presen...

You will be responsible for providing first-level IT technical support by resolving basic to moderately complex technical issues related to program scheduling across Arrows business critical systems. This will involve monitoring scheduled programs in various business applications across the Organization to meet pre-defined SLAs. You will also coordinate the resolution of issues with Development and Level 2 Support Teams, escalate to the Level 2 Support team as needed, and update the existing Action Matrix document as defined in respective IT environments. Additionally, you will research common problems, recommend solutions, prepare Monthly Status reports, and review them with Development/Lev...

Key Responsibilities: Deliver process training to new hires and existing employees Develop and update training content, manuals, and SOPs Conduct regular refresher and upskilling sessions Monitor trainee performance and provide feedback during OJT (On-the-Job Training) Identify training gaps and work with operations to bridge them Maintain training records, assessments, and reports Collaborate with quality and operations teams to ensure alignment on process updates Ensure timely completion of training batches with performance tracking Candidate Profile: 2 to 7 years of experience in process training, preferably in BPO, customer service, or technical domains Strong presentation and facilitati...

Key Responsibilities: Conduct process and product training for new hires and existing employees Create, update, and maintain training materials and documentation Assess training effectiveness and identify areas for improvement Provide floor support and post-training feedback to enhance performance Collaborate with operations, quality, and HR teams to align training with business goals Track training attendance, assessments, and performance reports Identify knowledge gaps and conduct refresher or upskilling sessions as needed Candidate Profile: 2 to 5 years of experience in process training, preferably in BPO, customer service, or technical support environments Excellent communication, presen...

Key Responsibilities: Conduct process and product training for new hires and existing employees Create, update, and maintain training materials and documentation Assess training effectiveness and identify areas for improvement Provide floor support and post-training feedback to enhance performance Collaborate with operations, quality, and HR teams to align training with business goals Track training attendance, assessments, and performance reports Identify knowledge gaps and conduct refresher or upskilling sessions as needed Candidate Profile: 2 to 7 years of experience in process training, preferably in BPO, customer service, or technical support environments Excellent communication, presen...

CHANEL is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry, and Watches. Founded by Gabrielle CHANEL in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, CHANEL employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact on people, the environment, and communities around the world. As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including res...

Role Overview: - As the leader of a 100+ member team, you will be responsible for overseeing and directing operations to ensure that service level agreements (SLAs), quality standards, and cost efficiency targets are consistently met. - Your role will involve driving alignment among stakeholders, fostering client engagement, and providing performance coaching to team members. - You will spearhead initiatives aimed at process improvements, automation, and enhancing overall quality to contribute to operational efficiency and effectiveness. - Additionally, you will support cross-functional teams, ensure compliance with regulatory requirements, and maintain a strong focus on risk governance. - Y...

Job Description: As a Senior IT Sales Manager or IT Sales Trainer at Task Tracker Pvt Ltd, located in Noida, Sector 2, you will play a crucial role in enhancing the sales effectiveness and productivity of our sales teams. Your responsibilities will include designing and executing advanced training programs focused on sales excellence strategies, optimizing sales processes, and enhancing sales productivity tools tailored to B2B tech sales. You will also provide ongoing coaching and mentoring to sales professionals, conduct needs assessments and skill gap analysis, drive sales effectiveness initiatives, collaborate with cross-functional teams, measure training impact, and stay updated on indus...

As a Western Vocal Instructor, your primary responsibility will be to teach students proper vocal techniques essential for mastering breath control, pitch, tone, diction, and resonance. You will guide students in exploring various Western vocal styles and genres to enhance their versatility. Conducting regular vocal warm-ups, exercises, and practice routines will be crucial in improving students" vocal health and range. In addition to voice instruction, you will also educate students on music theory basics, sight-reading, and ear training. Your role will involve helping students develop a strong sense of pitch, rhythm, and harmonization skills to enhance their overall musical abilities. Furt...

As a Trainer at our BPO team in Yeshwanthpur, you will play a crucial role in enhancing individual and team performance through the design, implementation, and delivery of impactful training programs. Collaborating closely with operations, quality, and HR teams, you will ensure that training initiatives align with business goals and client expectations. Your primary focus will be on improving service skills, product knowledge, customer acquisition, cross-selling/upselling techniques, target achievement, and soft skills. Conducting Training Needs Analysis (TNA) and Training Needs Identification (TNI) will be essential in continuously uplifting the team's capabilities. Key Responsibilities: - ...

The Lead - Sales Capability Building is a strategic architect of sales excellence, responsible for empowering sales professionals with relevant training, skills development, and performance coaching. This role ensures that the sales force is equipped, agile, and continuously evolving to drive business growth. Key Responsibilities: .Design and implement an effective sales onboarding and capability development framework, ensuring seamless integration and accelerated productivity for new hires in sales team. . Develop and execute high-impact training programs that enhance consultative selling, negotiation, and customer engagement skills. . Drive the creation and continuous refinement of sales p...