Urgent Hiring | Customer Support Executive in Bengaluru

1 - 6 years

1 - 4 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Role & responsibilities:

  • Handling customer queries through mail & chat process.

  • Raising the customer issues and complaints to the concerned department in the organization.

  • Ensure resolution of customer service issues within pre-defined TAT by regularly following up with the concerned departments.

  • Sending important communication of customers .

  • Ensure the standard of quality and brand value while interacting with customers for resolving the queries and complaints

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