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Tata Capital
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Customer Service Executive - UCV Finance - Motor Finance - Sales

Customer Service Executive - UCV Finance - Motor Finance - Sales

Tata Capital

4 - 8 years

6 - 10 Lacs

kolkata

Posted:1 day ago| Platform:

Apply

Skills Required

financial institution customer satisfaction relationship management customer service communication and interpersonal skills analytical skills finance sales customer relationship management communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking to onboard a skilled Customer Service Executive with 2 to 7 years of experience to join our team in Kolkata. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide timely and accurate information about products and services.
Build strong relationships with customers to increase loyalty and retention.
Collaborate with internal teams to resolve complex customer complaints.
Develop and implement process improvements to enhance customer satisfaction.
Maintain high product knowledge to effectively communicate with customers.

Job Requirements

Minimum 2 years of experience in customer service or a related field.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Experience with customer relationship management software.
Ability to adapt to changing situations and priorities.

About Company

Tata Capital Ltd is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients. We are a dynamic and growing company, and we are looking for talented individuals to join our team as Customer Service Executives.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - UCV Finance - Motor Finance - Sales