Unit Manager- Business Excellence

Job description Unit Manager / Mgr Business Excellence Team

Technical Skills

Must be:-

• Expertise in building, testing and deploying solutions using Microsoft Power Platform Tools (Power BI, Power Apps, Power Automate, Power Pages)
• Hand on experience of implementing M365 Co-pilot for process improvements
• Practical implementation exposure of VBA Macros and related RPA Tools

Good to have:-

• Exposure of Mainframe Automation / Cobal Language
• Lean Six Sigma Green Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management along with project execution experience.
• Experience of creating FMEA, Process Maps, VSM and relevant Quality tools of GB level.
• Excellent knowledge of MS Office, particularly MS Excel & PowerPoint.
• Training delivery skills on green belt level six sigma concepts.
• Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.

Functional

• Total Experience required: 8 to 10 years.
• Possesses a blend of technical and functional expertise that enables them to design, develop, and manage solutions using Microsoft Power Platform tools
• Should have stakeholder management skills for collaboration, facilitation and influencing stakeholders.
• Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization.
• Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.
• Creating automated workflows using Power Automate

Process specific Skills

• Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.
• Ability to create an encouraging and efficiency driven environment.
• Work well along with people of different functions, with different needs/requirements effectively.

Soft skills

• Excellent listening, verbal, and written communication skills.
• Decision making ability.
• Result oriented, with strong negotiation and convincing skills.
• Ability to find creative and innovative solutions to business problems.
• Develop relationships with clients internal / External.
• Communicate effectively to identify needs and evaluate alternative business solutions.