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Underwriting Support- Lead

0 - 17 years

0 Lacs

ambattur chennai tamil nadu

Posted:2 weeks ago| Platform: Indeed logo

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Skills Required

underwriting communication learning payroll finance accounting technology collaboration pricing data library workflow development checks resolve addition reports compliance security healthcare excel pivot monitoring documentation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Information

    Job Opening ID

    ZR_94_JOB

    Number of Positions

    2

    Job Opening Status

    In-progress

    Date Opened

    12/15/2025

    Industry

    BPO

    Job Type

    Full time

    Required Skills

      Communication Skill, Team...
      Keen learning towards new...

      +2

    Work Experience

    5+ years

    Shift Type

    Night

    City

    Ambattur

    State/Province

    Tamil Nadu

    Country

    India

    Zip/Postal Code

    600058

About Us

Cognet HRO is a leading Business Process Outsourcing Services Company providing full range of HR and F&A services to US based clients ,With over 17 years of rich experience in Payroll Tax, Benefits S & HR Administration, Finance & Accounting , Sales Support. CogNet has been serving the PEO, ASO, HRO and HR Technology spaces since our inception. We help organizations extend their capabilities through simplified implementation, productivity performance measured to the minute, easy collaboration, and transparent pricing built around real time utilization. Our extensive expertise, data library, and workflow development tools accelerates the client implementation process .We have developed a deep expertise of process and technology in our Services , which allows us to rapidly deliver value to our clients. Cognet has been delivering outsourced solutions to the clients around the Globe.

Job Title: Team Lead - Sales Support


Shift Timing: 7.30 PM to 4.30 AM (Night shift)


Working day: Monday to Friday


Work location: Ambattur, Chennai


Work mode: Work from office


Type: Full-time


Job Description:
The Team Lead – Medical Underwriting (Semi-Voice Process) will be responsible for leading a team that reviews and validates client-submitted documents such as Group Health Questionnaires, Census files, SBCs, and current invoices for completeness and accuracy. The role involves entering and verifying plan details, creating benefit comparisons for renewal presentations, and ensuring high-quality, timely deliverables to US-based clients.
The Team Lead will oversee daily operations, allocate tasks, perform quality checks, and ensure SLA and accuracy targets are met. The position also involves periodic communication with clients (voice and non-voice) to clarify requirements or resolve discrepancies. In addition, the Team Lead will coach and mentor the team, monitor performance, generate process reports, and ensure compliance with HIPAA and data security protocols.
Skills Required:
  • Strong knowledge of US Healthcare and Medical Underwriting processes.
  • Expertise in reviewing and validating Group Health Questionnaires (GHQ), Census data, Summary of Benefits and Coverage (SBC), and current invoices for completeness and accuracy.
  • Ability to prepare and validate benefit plan comparisons for client renewals.
  • Advanced proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation, Conditional Formatting).
  • Experience working in non-voice operations with occasional client communication (voice & written).
  • Strong understanding of process SLAs, quality, and TAT management.
  • Experience in team handling, performance monitoring, and reporting.
  • Excellent analytical and documentation skills.
  • Comfortable working in US shifts and managing deliverables across time zones.

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