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Description
Summary Position Summary HR ServicesAdmin-Leavers&LifecycleandTransactionsandreferences-Analyst-DeloitteSupport Services India PrivateLimited Join our team of dedicated HR professionals in USI who support the UK HR Services Administration team. The USI based HR Services Administration comprises teams supporting Onboarding, Leavers, Transactions and Helpdesk. The Analyst role will supportthe HR Services for the UK geography of the North & South Europe (NSE) Firm. The primary functionoftheroleistodelivercustomercentricadministrationandtransactionalservices,ensuringthatservicelevel agreements are met, and the work output is of a high quality. The successful candidate will be supporting one of the HR Services Administration teams for Onboarding, Leavers, or Transactions. Work you’ll do Asapartofthisteam,youwillbeinvolved with the following: DelivertheendtoendcasemanagementoftransactionsinHRServicesAdministration foroneofthefollowing teams: Transactionsand References team – related to generating references letters like employment reference,VISAreference,Tenancyreferenceetc.andupdatingSAPrecordsforemployeelifecycleevents like promotions, salary changes, bonus payments, employee benefits, etc. Leavers and Lifecycles team – support for employee exit related transactions like voluntary and involuntaryexits,retirementsetc.andlifecyclerequestslikePaternityleave,CareerBreakleave,Military leave, Jury service etc. SAP/HRsystemrelatedactionsorupdatesarecompletedaccuratelyintimefordeadlinesandinlinewith procedural guidelines. Deliverexcellentserviceandensureservicelevelagreementsaremetbysupportingthe teaminachievingKPIs and SLAs and escalate potential non achievement to the team leader. Provideacustomerfocusedexperience through thetimelyandaccuratecompletion ofactivities and queries. Provide high qualitywritten advice andguidance onarangeof queries. Recordandmaintain accurateactivityinformation trackingthrough to timely closure. Operateutilising softwaresuchasServiceNowtogivethebestexperienceforournew joiners. Escalate morecomplexqueriesto theAssistant Manager. Ensureworkiscompletedindependentlywithminimalsupervision, inatimelymanner,includingdata integrity/maintenance within the case management system. Identifyprocessissues/opportunitiesforimprovementandraisewiththeAssistantManagertoensureefficient ways of working. Takeresponsibilityforkeepingupto datewith Deloitte HRpolicyandprocess developments. SupportotherHRServicesAdministrationteamswhenneeded,andliaisonwithotherPracticeSupportServices teams as appropriate. Ensurecompliance withQRSfirst line ofdefenceactivitiesandappropriateDataProtection legislationatall times. Work Location: Hyderabad ShiftTimings:2PMto11PM The team The USI team at Hyderabad supports the Deloitte organization in the UK with a wide variety of capabilities like financialreporting,HRandfinancialtransactionprocessing,administrativeserviceandhelpdesksupport,marketing and IT services. Qualifications Required: AnyGraduatedegreewith1-3yearsofrelevant work experience HRadministration experience ExperienceofthecoreMicrosoftOffice package Technical–KnowledgeofSAPorotherHRsystemsis preferred Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 302132 Show more Show less
