Trustea Officer

Job Title: Trustea Officer
Location: Siliguri
Department: Sustainability / Compliance
Reports To: Factory Manager / Sustainability Head / Director
Experience: 4 –7 years in sustainability, compliance, or tea industry preferred
Qualification: Graduate in Agriculture / Environment Science / Management or related field. Training/Certification in Trustea or similar sustainability standards will be an advantage.
Salary: Negotiable

Job Summary:

The Trustea Officer will be responsible for implementing, monitoring, and ensuring compliance with the Trustea Code and sustainability standards within the tea estate/factory. The role involves coordinating with management, workers, and auditors to maintain certification requirements, improve sustainable practices, and drive continuous improvement in operations.

Key Responsibilities:

• Ensure compliance with Trustea standards across all operations.
• Maintain updated documentation, records, and reports as required by the Trustea program.
• Conduct internal audits, assessments, and gap analyses for Trustea compliance.
• Train and create awareness among workers, staff, and management about Trustea guidelines.
• Coordinate with external auditors and certification bodies during inspections and audits.
• Monitor and implement practices related to health & safety, environmental management, and worker welfare.
• Identify areas of improvement and support the management in developing corrective action plans.
• Stay updated with changes in Trustea requirements and ensure timely compliance.
• Support in data collection, monitoring, and reporting to higher management.
• Act as a key liaison between the estate/factory and Trustea secretariat, buyers, and stakeholders.

Skills & Competencies:

• Strong knowledge of Trustea Code / sustainability standards in the tea industry.
• Good understanding of EHS (Environment, Health, and Safety) practices.
• Excellent communication and training skills.
• Ability to manage audits, inspections, and compliance processes.
• Strong record-keeping, reporting, and analytical skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Problem-solving attitude with attention to detail.

Job Type: Full-time

Work Location: In person