Trustea Officer

Job Title: Trustea Officer
Location: Siliguri
Department: Sustainability / Compliance
Reports To: Director / CFO / Management

Job Purpose:

The Trustea Officer will be responsible for implementing, monitoring, and maintaining compliance with the Trustea Code in tea estates/factories. The role ensures sustainability standards are followed across operations, covering environmental, social, and ethical practices.

Key Responsibilities:

1. Implementation & Compliance

• Ensure tea estates/factories are compliant with Trustea standards.
• Maintain proper documentation and records as required for audits.
• Regularly review operations and identify gaps in compliance.

2. Audit Preparation & Support

• Prepare and coordinate for internal & external Trustea audits.
• Liaise with auditors, provide required documentation, and support audit activities.
• Follow up and close non-conformities in a timely manner.

3. Training & Awareness

• Conduct training sessions for workers and staff on Trustea requirements.
• Build awareness on health & safety, environmental protection, and ethical practices.
• Ensure all stakeholders understand their role in maintaining compliance.

4. Supply Chain & Traceability

• Maintain mass-balance and traceability from smallholders to factory dispatch; ensure accurate receipts, green leaf quality, and documentation.
• Onboard and monitor bought-leaf suppliers for trustea compliance; schedule field inspections and checklist scoring.

5. Monitoring & Reporting

• Conduct regular inspections of field and factory operations.
• Prepare compliance reports and present findings to management.
• Maintain updated records on pesticides, chemical usage, wages, and social compliance.

6. Sustainability & Worker Welfare

• Ensure adherence to labour welfare practices, wages, and statutory benefits.
• Promote environment-friendly practices like waste management, energy saving, and safe chemical handling.
• Support management in implementing CSR & sustainability initiatives.

7. Stakeholder Coordination

• Work closely with field managers, factory teams, and HR to ensure smooth compliance.
• Act as a key liaison between the estate/factory and external stakeholders related to Trustea.

Qualifications & Experience:

• Graduate in Agriculture / Environmental Science / Social Work / Sustainability / or related field.
• 2–5 years of experience in tea industry sustainability, quality, or compliance preferred.
• Knowledge of Trustea, Rainforest Alliance, or similar sustainability standards is an advantage.

Key Skills Required:

• Strong knowledge of tea industry operations (field & factory).
• Understanding of labour laws, EHS (Environment, Health & Safety), and compliance standards.
• Good documentation and record-keeping skills.
• Strong communication and training abilities.
• Analytical mindset with problem-solving skills.
• Ability to coordinate audits and follow up on corrective actions.

Additional Attributes:

• Willingness to travel across estates/factories.
• Ability to work independently and with cross-functional teams.
• Commitment towards sustainability and ethical practices.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person