Trip Planning Specialist

About Us

Traveleva

About the Role

Trip Planning Specialist

You’ll own the end-to-end journey of the traveler: from planning to support during the trip, while also keeping an eye on commercial outcomes and supplier relationships.

Responsibilities

• Conduct consultative 1:1 trip planning sessions with travelers
• Create personalized itineraries based on interests, duration, and budgets
• Build trust and strong rapport with users - we follow up once, not forever
• Provide

  real-time post-sale support

  to travelers during their trip
• Cultivate long-term relationships, not just one-time transactions
• Source and coordinate with suppliers for transfers, attractions, and services
• Ensure

  healthy margins (P&L)

  for each conversion

Who We’re Looking For

• Excellent communication in

  both English (spoken and written) and Hindi

  (spoken)

• Empathetic, organized, and detail-oriented
• Comfortable handling real-time customer issues with calmness and care
• Proficient with tools like

  Google Docs, Sheets, Microsoft Word, Excel

• Familiar with

  AI tools

  and eager to automate routine workflows
• Self-motivated and accountable

• No prior experience in the travel industry preferred

  - we’re building a new kind of travel culture

What You’ll Get

• Industry leading compensation + performance incentives
• Exposure to high-intent travelers from across the world
• A role that blends customer experience, business ownership, and creativity
• A collaborative, high-trust environment — with zero pushy sales pressure
• A chance to redefine how modern travel is planned