Trip Planning Specialist

As a Trip Planning Specialist at Traveleva, your role involves blending destination knowledge with empathy, organization, and post-trip care. You will guide travelers in building personalized itineraries through consultative 1:1 trip planning sessions. Your focus will be on helping people travel better without resorting to pressure tactics, but rather by building trust and strong rapport with users. Your key responsibilities will include: - Conducting consultative 1:1 trip planning sessions with travelers - Creating personalized itineraries based on interests, duration, and budgets - Providing real-time post-sale support to travelers during their trip - Cultivating long-term relationships with travelers - Sourcing and coordinating with suppliers for transfers, attractions, and services - Ensuring healthy margins (P&L) for each conversion To excel in this role, you should possess: - Excellent communication skills in both English (spoken and written) and Hindi (spoken) - Empathy, organization, and attention to detail - Proficiency in tools like Google Docs, Sheets, Microsoft Word, and Excel - Comfort in handling real-time customer issues with calmness and care - Familiarity with AI tools and a willingness to automate routine workflows - Self-motivation and accountability - No prior experience in the travel industry is preferred as Traveleva is focused on building a new travel culture In return, you can expect: - Industry-leading compensation and performance incentives - Exposure to high-intent travelers from across the world - A role that combines customer experience, business ownership, and creativity - A collaborative, high-trust environment without pushy sales pressure - An opportunity to redefine how modern travel is planned,