About Us At Traveleva , we help self-planners create unforgettable trips. Through free 1:1 trip planning sessions , we guide travelers in building detailed, personalized itineraries. We’re not here to sell holiday packages - we’re here to empower better travel. We monetize by offering value-added services like visa assistance, attraction tickets, and local transfers. About the Role We’re looking for a Trip Planning Specialist who can blend destination knowledge with empathy, organization, and post-trip care. This isn’t your typical sales role - we don’t believe in pressure tactics. We believe in helping people travel better, and letting trust drive conversions. You’ll own the end-to-end journey of the traveler: from planning to support during the trip, while also keeping an eye on commercial outcomes and supplier relationships. Responsibilities Conduct consultative 1:1 trip planning sessions with travelers Create personalized itineraries based on interests, duration, and budgets Build trust and strong rapport with users - we follow up once, not forever Provide real-time post-sale support to travelers during their trip Cultivate long-term relationships, not just one-time transactions Source and coordinate with suppliers for transfers, attractions, and services Ensure healthy margins (P&L) for each conversion Who We’re Looking For Excellent communication in both English (spoken and written) and Hindi (spoken) Empathetic, organized, and detail-oriented Comfortable handling real-time customer issues with calmness and care Proficient with tools like Google Docs, Sheets, Microsoft Word, Excel Familiar with AI tools and eager to automate routine workflows Self-motivated and accountable No prior experience in the travel industry preferred - we’re building a new kind of travel culture What You’ll Get Industry leading compensation + performance incentives Exposure to high-intent travelers from across the world A role that blends customer experience, business ownership, and creativity A collaborative, high-trust environment — with zero pushy sales pressure A chance to redefine how modern travel is planned Show more Show less
About Us At Traveleva, you will be part of a team that assists self-planners in creating unforgettable trips. Our approach involves offering free 1:1 trip planning sessions to help travelers build detailed and personalized itineraries. Unlike traditional travel agencies, we focus on empowering individuals to travel better rather than simply selling holiday packages. Our revenue comes from providing value-added services such as visa assistance, attraction tickets, and local transfers. About the Role As a Trip Planning Specialist at Traveleva, you will be responsible for combining your destination knowledge with empathy, organization, and post-trip care. This role goes beyond sales tactics - we prioritize assisting travelers in improving their travel experiences and rely on trust to drive conversions. You will oversee the entire traveler journey, from initial planning to on-trip support, all while maintaining strong commercial relationships. Responsibilities - Conduct consultative 1:1 trip planning sessions with travelers - Develop personalized itineraries tailored to individual interests, duration, and budgets - Establish trust and rapport with users through follow-ups and support without being overly persistent - Provide real-time assistance to travelers during their trips - Foster long-term relationships rather than focusing solely on one-time transactions - Coordinate with suppliers for transfers, attractions, and services - Ensure healthy profit margins (P&L) for each conversion Who We're Looking For We are seeking individuals who possess the following qualities: - Excellent communication skills in English (both spoken and written) and Hindi (spoken) - Empathy, organization, and attention to detail - Ability to handle real-time customer issues with composure and care - Proficiency in tools like Google Docs, Sheets, Microsoft Word, and Excel - Familiarity with AI tools and eagerness to automate workflows - Self-motivated, accountable, and open to learning - No prior experience in the travel industry is necessary, as we are cultivating a fresh approach to travel culture What You'll Get - Competitive compensation and performance incentives - Exposure to high-intent travelers from around the world - A role that combines customer experience, business ownership, and creativity - A collaborative, high-trust environment with no aggressive sales tactics - An opportunity to redefine the way modern travel is planned,