Job
Description
Key Responsibilities Prepare detailed and competitive costings for both domestic and international educational trips Manage flight bookings, cancellations, and rescheduling via airline portals or travel agents Coordinate with vendors (hotels, transport, guides, etc.) to ensure smooth trip execution Negotiate with vendors to secure the best rates and service quality Act as the primary point of contact for schools and clients regarding travel logistics and inquiries Maintain timely and professional communication with school coordinators, parents, and participants Oversee travel documentation including itineraries, consent forms, insurance, and visa applications (if applicable) Collaborate with internal teams (sales, operations, academic) to align travel with program objectives Resolve on-ground issues and handle escalations during trips, ensuring excellent customer service Maintain accurate and up-to-date records of bookings, costings, and vendor contracts Required Skills & Qualifications Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field 3–5 years of experience in travel operations, preferably in group or educational tourism Strong negotiation and vendor management skills Strong interpersonal skills for effective coordination with schools, clients, and vendor. A proactive, customer-focused approach with a commitment to delivering high-quality service Ability to maintain documentation and records systematically for operational efficiency Skills: interpersonal skills,travel operations,communication skills,communication,vendor negotiation,flight bookings,travel,operations,documentation management,vendor management,negotiation skills,trip coordination,customer service,flight booking management,cost management,costing analysis,costings Show more Show less
