Travel Operations Coordinator

2 - 31 years

1 - 2 Lacs

Posted:2 weeks ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

🔧 Key Responsibilities Handle inbound inquiries via WhatsApp, calls, and email Maintain and update client database and booking records Coordinate with internal teams for event setup, catering, and logistics Follow up with leads and convert inquiries into confirmed bookings Manage guest feedback, complaints, and post-event follow-ups Prepare daily MIS reports and booking summaries Assist in social media responses and online reputation management ✅ Required Skills Strong communication in English, Hindi, Hinglish Experience with CRM tools, Excel, WhatsApp Business Basic knowledge of event coordination or hospitality operations Ability to multitask and manage client expectations Professional tone and polite handling of customer queries

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