The Sales Manager in the travel industry is responsible for driving revenue growth through the development and execution of sales strategies. This role involves managing a sales team, developing client relationships, identifying new business opportunities, and ensuring sales targets are met or exceeded. The Sales Manager plays a key role in shaping the company’s market presence and expanding its customer base across B2B or B2C segments.

· Coordinate with the sales team to understand client budget and requirements, and create accurate and customized quotes and itineraries. · Negotiate with vendors and suppliers to secure the best rates and optimize package costings. · Execute and manage all post-sales operations such as: - Visa processing - Travel insurance arrangements - Hotel confirmations - Flight bookings - Handling escalations and urgent requests · Ensure timely and clear communication with DMCs, hotels, airlines, and clients. · Be available after office hours to support clients who are on tour and manage any emergencies or special needs. · Maintain strong coordination with internal teams—sales, customer service, and ticketing—to ensure smooth operations. · Keep up-to-date knowledge of destinations and continuously develop vendor contacts to improve service delivery. · Handle documentation and internal reporting efficiently, ensuring all booking details are accurate and accessible.

A Field Sales Executive is responsible for generating sales revenue by directly interacting with customers in their designated territory. This role involves building relationships, identifying new business opportunities, and closing sales deals. Key responsibilities include developing sales strategies, conducting market research, presenting and promoting products, and achieving sales targets. They also maintain customer relationships, manage accounts, and provide feedback to management on sales performance Key Responsibilities: Sales Strategy and Execution: Develop and implement effective sales strategies to achieve revenue goals. Lead Generation and Qualification: Identify and qualify potential leads through various channels, including cold calling, email campaigns, and networking. Customer Relationship Management: Build and maintain strong relationships with new and existing customers to foster loyalty and repeat business. Product Promotion and Sales: Present and promote products or services to customers, highlighting their benefits and value. Sales Target Achievement: Meet or exceed assigned sales targets and quotas within specified timelines. Market Research and Analysis: Conduct market research to identify potential leads and understand customer needs and competitor activities. Sales Reporting and Analysis: Prepare and submit regular sales reports and forecasts to management, providing insights into performance and trends. Customer Service and Support: Address customer inquiries, resolve issues, and ensure high levels of customer satisfaction. Product Knowledge: Develop and maintain a comprehensive understanding of products or services, including features, benefits, and pricing. Collaboration: Collaborate with internal teams, such as marketing and customer service, to optimize sales efforts and customer experience. Sales Process Management: Manage the sales process from lead generation to closure, ensuring efficient and effective sales operations. Attendance at Events: Attend trade shows, industry events, and training sessions to stay updated on market trends, build relationships, and enhance sales skills. Record Keeping: Maintain accurate records of sales activities, customer interactions, and market information. Competitor Analysis: Monitor competitor activities, new product launches, and market conditions to identify opportunities and challenges.