Travel Operations Coordinator

Job Title: Travel Executive / Ticketing Assistant / Sales Coordinator Location: Sukhdev vihar, Delhi Company: Madina Tours And Travels Job Type: Full-Time Experience: Fresher / Experienced Qualification: 12th Pass (Preferably from Travel & Tourism background) Gender: Male / Female Language: Basic English & Hindi (Additional languages will be a plus) ✅ Job Summary: We are looking for enthusiastic and dedicated individuals (freshers or experienced) with a passion for the travel industry to join our growing team. The ideal candidate should have a basic understanding of travel services and customer handling, and must be ready to learn and grow in a fast-paced environment. 💼 Key Responsibilities: For Freshers: Assist customers with basic travel-related queries (air tickets, group fares, etc.) Support the team in data entry, documentation, and coordination. Provide customer support via phone, WhatsApp, or email. Learn to use travel booking tools (GDS, B2B portals). Maintain files, records, and follow-ups. For Experienced Candidates: Handle air ticket bookings (B2B/B2C), group fares, or Umrah/Hajj queries. Coordinate with travel agents or clients for travel-related services. Issue, reissue, and cancel tickets using booking systems (if trained). Prepare quotations, itineraries, and invoices. Assist in tour package planning and visa processing. 📋 Requirements: Minimum 12th pass with Travel & Tourism background (preferred). Basic spoken and written English (training will be provided). Good communication and customer service skills. Basic computer knowledge (MS Office, email, etc.) Willingness to learn and grow in the travel industry. Punctual and presentable. 🎯 Preferred Skills (Not Mandatory): Knowledge of air ticketing, GDS (Amadeus/Galileo/Sabre), or B2B portals. Experience in Umrah, Hajj, or fixed group departures. Understanding of sales, billing, or visa documentation. 👥 Who Can Apply: Male and Female candidates from Okhla or nearby. Freshers with a basic idea of travel services. Experienced candidates with 6 months to 2 years of relevant work. Those looking to build a career in the travel and tourism sector. ⏰ Working Hours: 10:00 AM to 7:00 PM (Monday to Saturday) 💰 Salary: Freshers: ₹10,000 – ₹12,000 per month Experienced: ₹12,000 – ₹18,000 per month (Based on skills & experience) 📞 How to Apply: Send your updated resume to: mttkasia123@gmail.com Contact/WhatsApp: +918881667111