About the role:The Facilities Manager will (lead a team to) manage the day-to-day Facility Operations and activities for the assigned facility and all offices in assigned geography
.The role involves to be the on-site key point of contact for key location stakeholders and will assume overall responsibility for Facility Management, Landlord management, any infrastructure projects.
Additionally will be responsible for Planning, tracking and execution of required works, activities, space and seating management etc
The candidate will also be overseeing and own the financial activities namely plan for budgets, track spending, billing, provisions, accounting, vendor and contract management, purchase of material, equipment and supplies etc. The rolle also involves overseeing the Day to day operations of outsourced manpower involved in janitorial work, security and maintenance of equipment and assets
Expectations/ Requirements:
Ideal Experience
Bachelors degree with 10 to 12 years of experience in facilities, property management or hospitality
.Has background and experience working in service industry / environment
Knowledge of local occupational health and safety and regulatory requirementsKnowledge of critical facilitiesKnowledge of vendor management for specialized servicesExcellent understanding of technical aspects of property as well as the utilitiesProven capacity to understand and interpret commercial contractsStrong budget management and financial analysis skills
Other Personal Characteristics
Strong communicator Good presentation skills and possesses strong verbal ; written communication skills (English, Hindi, local language), and an active listener
Passion for quality has an eye for detail to ensure best delivery of services
Self-motivated; confident, energetic and processes the ability to effectively deal with stressful situations
Flexible able to adapt to rapidly changing situations
Strongly goal-oriented able to focus on meeting all performance targets Is a team player able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
Exhibits honesty trustworthiness
Open to new ideas willing to challenge status quo
Major Responsibilities
People Management
Develop and sustain a high-quality well motivated teamManage and coach teamEnsure high staff morale, trust and work ethicsBuild and maintain an environment that supports teamwork, co-operation and performance excellence within teamMentor and enable Training ; Development of team members
Stakeholder Management
Proactively engage stakeholders to ensure that on site expectations are met
Build and develop effective stakeholder relationships across multiple levels of the organisation
On-site key point of contact for Facilities / Admin in the assigned premises and geography
Contracts Management
Plan and manage all contracts and leases to ensure that they are professionally delivered at the right costsEnsure expiry of contracts are well-monitored and re validations are initiated if neededEnsure contracts are continually assessed to deliver best value.Calculate and compare costs for goods and services to maximize cost-effectivenessCoordinate and monitor activities of contract suppliersManage contractor and vendor relationships
Procurement Vendor Management
Ensure vendors are well-managed, delivering services on time and within budgetReview the maintenance/service practices of Fm vendors, M;E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentationPlan and manage budgets for soft services and sustenance of premises under active influence.Ensure that vendor procurement processes comply with agreed procurement guidelines and best practices.
Management
Verify payment and invoicing match with contract pricingMonitor expenses and paymentsGenerate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases for the locationDevelop and implement cost reduction initiativesEnsure financial processes are followed at all times
Health Safety Management
Ensure the provision of a safe working environmentAdvise on and monitor energy efficiencyOversee environmental health and safetyEnsure compliance with statutory regulations on fire, health and safety standards
Operations Management
Recommend continuous quality improvement practices and implement Industry Best Practice operationsImplement building procedures and performance measures and ensure they are maintained atall timesEnsure all Critical Environment Managements requirements are metReview existing operations regularly to reduce costs and improve operational standardsPlan and take responsibility for office upkeep, smooth operations of all installations works pertaining to the facilityDevelop and implement a facility management programSupervise the office upkeep activities overall maintenance of facilities and equipment.Conduct and document regular facilities inspectionsAllocate and manage facility space for maximum efficiencyCoordinate intra-office movesOversee facility refurbishment and renovationsPlan and manage facility central services such as reception, security, cleaning, catering, waste disposal and parkingImplement best practice processes to increase efficiency, reduce the costCheck completed work by contractors and vendorsPlan and monitor appropriate facility management staffing levelsEnsure efficient utilization of facility maintenance staffDevelop and implement innovation programs and processes that reduce utility costs, increase productivity and savings and share learnings with within departmentContinuous optimization of processes, tools and documentationAchieve Key Performance Indicators and Service Level Agreement targets
Risk Management
Ensure a property risk management program including audits is implemented and maintainedEnsure escalation procedures and incident reporting procedures are implemented and in placeAssist in the development of guidelines and strategies to ensure compliance with One97business code of conduct.
