Travel Manager

Role Overview

The Manager – Travel Desk will be responsible for managing all aspects of employee travel, including booking air/rail tickets, hotels, and cabs, ensuring cost-effectiveness and a seamless travel experience. This role requires strong vendor management, excellent communication skills, and the ability to maintain accurate travel data and MIS reports.

Key Responsibilities

• Travel Coordination:

  Manage end-to-end travel arrangements for employees (domestic and international), including tickets, hotels, and ground transportation.

• Vendor & Partner Management:

  Maintain strong relationships with travel agencies, airlines, hotels, and cab vendors to ensure best rates and service quality.

• Employee Service Orientation:

  Provide prompt and courteous support to employees for all travel-related queries and issues.

• Compliance & Policy Adherence:

  Ensure all bookings comply with company travel policies and budget guidelines.

• MIS & Reporting:

  Maintain accurate travel records, prepare periodic MIS reports, and track travel expenses for management review.

• Cost Optimization:

  Negotiate with vendors for competitive pricing and implement cost-saving initiatives.

• Issue Resolution:

  Handle escalations and resolve travel-related problems efficiently.

Qualifications & Experience

• Education:

  Graduate in any discipline; MBA/PGDM preferred.

• Experience:

  6–10 years in travel desk management or corporate travel operations.

• Skills:

  Strong communication and interpersonal skills.
• Excellent organizational and administrative abilities.
• Proficiency in MS Office and travel booking tools.
• Knowledge of travel policies, vendor management, and cost control.