About CTM CTM is an award-winning provider of travel solutions spanning corporate, government, events, film & music, Sport, leisure and loyalty markets. Headquartered and founded in Australia, CTM has offices all around the world, including Australia, New Zealand, Asia, North America and Europe with over 3000 employees and growing. Visit our website: www.travelctm.com About the Role We are looking for Domestic Corporate Travel Consultants to join our amazing Government team. If you have exceptional client service skills and enjoy a good work life balance this is for you! A typical day will see you managing end to end travel management solutions for our clients in government. You will need to be task oriented and comfortable managing travels, transfers, bookings etc. About You: Domestic or International travel experience Exceptional client service and task management skills Experienced with using a Global Distribution system (GDS) Certificate 3 in Travel and Tourism or similar Travel diploma or degree Commitment to exceptional customer service Strong organisation and time management skills Why CTM? The Travel industry is well and truly back – CTM offer a strong, established, and sustainable work environment which will support your career development. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Health and Wellness perks Training and Development opportunities Wellness and Chill-out Days Annual Volunteer Day Blended work arrangements with hybrid WFH flexibility CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation. APPLY NOW to get started with your career at CTM
About CTM CTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees and growing. At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals we work with the company's values in mind; Connect, Deliver and Evolve. About the Role The Manager - Data Warehouse oversees the strategic planning, implementation and management of data warehouse initiatives within CTM. They will develop a holistic global data warehouse framework for CTM. This would include the assessment of needs of all stakeholders, data collection from multiple sources, data integration from disparate sources, utilise advanced analytics techniques, sharing insights with relevant stakeholders, regularly review framework, implement measures to ensure compliance with data privacy regulations and design the framework to be scalable and adaptable. The Manager – Data Warehouse will work to empower internal customers by providing them with the necessary support, training, education, tools, resources and autonomy to conduct their business. The position will need to implement a continuous feedback loop for customers at every stage of their journey – actively listening to any complaints and addressing them promptly and empathetically. This role is a remote role reporting and can be located anywhere in Australia, reporting to the Director - Global Business Intelligence. Knowledge, Skills and Experiences Technical Expertise: Strong understanding of data warehousing, ETL (Extract, Transform, Load) processes, data modelling, data visualization, and advanced analytics techniques. Customer Service: Must evolve with the changing needs of customers, collecting authentic and actionable feedback that will help improve service delivery. Must also assist in managing the customer service lifecycle by providing professional, timely, helpful, high quality and consistent customer service before, during, and after the customer’s needs are met. Leadership Skills: Ability to lead and inspire a team of developers, analysts, and architects. This includes effective communication, team building, and conflict resolution. Business Acumen: Understanding CTM’s goals, objectives, and key performance indicators (KPIs). Ability to translate business requirements into actionable data solutions. Strategic Thinking: Capability to develop a long-term vision for the data warehouse function aligned with CTM’s overall strategy. This involves identifying emerging trends, technologies, and opportunities for innovation. Project Management: Proficiency in managing DW projects from inception to delivery, including scope definition, resource allocation, risk management, and stakeholder engagement. Continuous Learning: Stay updated with the latest trends, tools, and techniques in the field of data warehouse and data analytics through personal research, conferences, workshops, and online courses. Collaboration Skills: Ability to collaborate effectively with cross-functional teams, including ICT, finance, marketing, and operations, to ensure alignment and integration of DW initiatives with CTM goals. Problem-Solving Abilities: Aptitude for identifying business challenges, analysing complex data sets, and deriving actionable insights to drive strategic decision-making and business performance improvement. Communication Skills: Ability to communicate complex technical concepts and insights in a clear and concise manner to non-technical stakeholders, including executives and business leaders. Why CTM? CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits Training and Development opportunities Annual Volunteer Day x2 Wellness/Chillout Days Blended work arrangements with hybrid WFH flexibility 2 Weeks extra leave - Purchase Leave
About CTM Corporate Travel Management (CTM) is a global leader in business travel management services. We drive savings, efficiency, safety and sustainability to businesses and their travelers in every corner of the world. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane and today is one of the largest travel management companies in the world! At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals we work with the company's values in mind; Connect, Deliver and Evolve. About the Role As the EGM Operations, you will be responsible for driving exceptional operational performance across our servicing teams. This pivotal role demands a deep focus on ensuring seamless service delivery, enhancing productivity, improving efficiency, and maximising supplier revenue. You will play a crucial role in leading and guiding operational teams to meet business objectives and achieve high customer satisfaction. You will work closely with key stakeholders, including the commercial teams, supplier relations, and leadership across the organisation, to ensure alignment and drive continuous improvement. Working closely with the EGM, Client Management, and the General Manager, Sales, this position contributes to the strategic direction and business success of the Australia and New Zealand region. Reporting directly to the CEO, the Executive General Manager, Operations, is a key executive leader dedicated to enhancing operational effectiveness, fostering innovation, and cultivating a capable, forward-thinking workforce. Responsibilities and Duties The Executive General Manager, Operations, is a key driver of operational excellence across ANZ, ensuring seamless alignment between business plans, key performance indicators (KPIs), and the overarching regional and global strategy. This executive role is responsible for optimising operational support and fostering a high-performance culture that delivers superior customer outcomes. As a senior leader within the ANZ Executive Team, this role is instrumental in shaping a forward-thinking, innovative, and agile operational framework that propels business success across Australia and New Zealand. Education and Experience Proven experience in an executive position driving business performance, for example: General Manager in a TMC, or another relevant role Significant experience in senior leadership or working with Executive roles (10+ years) Knowledge, Skills and Abilities Leadership Experience: A minimum of 10 years in senior leadership roles, managing large and complex customer-facing operations. You will bring a strong track record of operational excellence and strategic execution. Dynamic Leadership Style: Proven ability to work in a dynamic and often ambiguous environment. You will be a coach and mentor to your teams, leading by example rather than through traditional command-and-control methods. Collaborative Mindset: A natural collaborator with strong relationship-building skills. You will work effectively with operational teams and commercial/sales teams to drive outcomes. Proven Track Record: A history of successfully leading complex, global change management projects. Ability to influence stakeholders and deliver measurable results. Strong Communication Skills: Excellent communication skills, with a proven ability to actively engage with large teams in both virtual and in-person environments, and drive performance through clear and compelling communication. Innovation & Continuous Improvement : A passion for driving continuous improvement and innovation, always looking for ways to enhance customer experience and operational performance. Interpersonal Skills: Acts as a vital link between the leadership team and employees, demonstrating exceptional communication, emotional intelligence, and diplomacy when engaging across business units and various levels of the organisation. Why CTM? CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits Training and Development opportunities Annual Volunteer Day x2 Wellness/Chillout Days Blended work arrangements with hybrid WFH flexibility 2 Weeks extra leave - Purchase Leave
About CTM CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world! About the Role This role will be Supporting the grow of the Projects area within The Whole of Australian Government (WoAG) arrangements, you will be tasked to lead a high performing team of agents to service the diverse requirements of our customers. From large scale logistical movements, to white gloved small group servicing, time management and communication are two must have skills. The focus of the Operational Team Manager (OTM) role lies in the support and development that you provide to your team members and client base. To succeed at being an OTM at CTM, is to understand and utilise the resources and expertise within your team to help support the team’s and client’s overall outcomes and expectations. Ensuring that service standards are maintained given this is the core of our business, is critical. As we continue to grow, an increasing number of new staff are welcomed into CTM. OTMs are constantly presented with diverse skill sets and backgrounds and must be able to bring their team together to work cohesively. Skills and Experience You must have experience in supervising a team to achieve results (experience in Corporate Travel will be preferred) Demonstrated knowledge of both Tramada and Amadeus systems, as well as CTM/QBT systems, policies and processes, and the travel industry in general Strong interpersonal and communication skills Working knowledge of the principles associated with consulting Demonstrated understanding of the theories and practice of performance management; Exceptional organisational skills Ability to delegate effectively Why CTM? The Travel industry is well and truly back – CTM offer a strong, established, and sustainable work environment which will support your career development. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Health and Wellness perks Training and Development opportunities Two paid Chill-out Days Annual Volunteer Day Blended work arrangements with hybrid WFH flexibility
ABOUT CTM CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world! About the Role As a .Net Developer, you will be responsible for solving complex problems by producing quality solutions within a suite of .Net web applications that make up part of the CTM Technology. There is also the opportunity to be exposed within the CTM Tech Hub to other teams to gain cross functional experience with multiple products on a feature team basis. KEY RESPONSIBILITIES Develop new features and maintain high quality web applications while implementing modern best practices using the .NET framework, .Net 6, .Net 8 and related web technologies. Ensure Data Protection strategies are incorporated into the development of all applications. Breakdown and estimate complex technical features into manageable development tasks. Interpret client briefs to produce well-tested and complete software products. Work quickly and accurately to achieve targets in an agile work environment. Interact with vendors to provide solutions to problems in a prompt and professional manner. Practice Agile methodologies and participate in Agile meetings. SKILLS AND EXPERIENCE 10+ years of experience developing complex web applications using the .Net technologies. Strong experience working with monolith applications as well as its migration to Microservices Architecture. Experienced working with distributed and event processing systems. Experienced integration with 3 rd party systems. Experienced working with Azure Services. Expert level, handson experience with Azure Kubernetes Services (AKS) Experienced working with Azure DevOps. Solid understanding of .Net standard, .Net Core, .Net 6 and .Net 8. Proficient in C# and Entity Framework and Entity Framework Core. Proficiency in MS SQL Server. Exposure to NoSQL databases like Cosmos DB and Mongo DB is desired but not required. Expert understanding of industry best practices (SDLC, Agile, SOLID principles and software design patterns). Strong understanding of Secure Coding Standards and security protocols, in particular ISO27001, ISO22301, ISO27701, GDPR and PCI-DSS. Excellent communication skills are a must. Solid understanding of Agile development methodologies. Ability to write clean and simple code in which you take pride. Outside-the-box thinker, self-managed, and self-directed. Why CTM? The Travel industry is well and truly back – CTM and ETM offer a strong, established, and sustainable work environment which will support your career development. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Health and Wellness perks Training and Development opportunities Wellness and Chill-out Days Annual Volunteer Day Blended work arrangements with hybrid WFH flexibility CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
CTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure, and loyalty travel markets. With offices all around the world, including New Zealand, Australia, Asia, North America, and Europe, CTM prides itself on delivering personalized service excellence through client-facing technology solutions. The company boasts a team of over 3000 employees and is continuously growing. As an employee at CTM, you will be part of a team of collaborative, innovative, and future-focused professionals who embody the company's core values Connect, Deliver, and Evolve. The Operations Team Manager role at CTM is a pivotal position that can be based anywhere in AU/NZ. The ideal candidate will possess strong GDS skills in both Sabre and Amadeus and will be responsible for managing a team of 10 travel consultants. Reporting directly to the Head of Operations - After Hours, the Operations Team Manager plays a crucial role in providing support and development to team members and the client base. Success in this role hinges on leveraging the resources and expertise within the team to support overall outcomes and expectations. Maintaining service standards, which are at the core of CTM's business, is imperative. As CTM continues to expand, Operations Team Managers must bring together individuals with diverse backgrounds and skill sets to work cohesively. Key Requirements: - Proficiency in both Sabre and Amadeus systems, travel industry policies, and processes. - Strong interpersonal and communication skills. - Working knowledge of consulting principles. - Understanding of performance management theories and practices. - Exceptional organizational skills. - Effective delegation abilities. CTM offers a dynamic work environment with a range of employee benefits, including travel discounts, health and wellness perks, training and development opportunities, wellness and chill-out days, and an annual volunteer day. With a commitment to diversity and inclusion, CTM welcomes candidates from all backgrounds and abilities to be part of its global award-winning team that values people, community, and technological innovation.,
CTM is a renowned provider of innovative and cost-effective travel management solutions catering to corporate, events, leisure, and loyalty travel markets. With a proven business strategy that merges personalized service excellence with client-facing technology solutions, CTM ensures a return on investment for its clients. Established in 1994 in Brisbane, CTM has grown to become one of the largest travel management companies globally. CTM Meetings & Events (CTM M&E) offers a comprehensive service for all Meetings, Incentives, Conferences, and Events (MICE), encompassing face-to-face, virtual, and hybrid event solutions. Our pride lies in delivering tailored service solutions to our clients across diverse industries to meet their unique business requirements. Whether it's complete event management, group accommodation, travel logistics, or innovative technology services, our aim is to offer flexible solutions to fulfill our clients" event needs. Join our dynamic Event and Travel team to embody CTM's core values of Connect, Deliver, Evolve. As a part of this team, you will play a pivotal role in creating seamless and unforgettable experiences for our clients, overseeing international and domestic travel logistics as well as the execution of full-scale events. From flight bookings to accommodation arrangements and event coordination, your expertise will be instrumental. We are seeking an individual with a passion for creativity, a service-oriented mindset, and a drive to exceed expectations, transforming ordinary events into extraordinary experiences. If you are ready to bring innovation and energy to the realm of travel and events, we welcome you to join our team! As a part of the team, your key responsibilities will include being fully accountable for project team responsibilities, understanding briefs and budgets thoroughly, adhering to systems and processes for error-free project management, providing timely updates on files, financials, and project plans, managing group bookings and allotments, liaising and negotiating with suppliers, confirming all arrangement details, responding to delegate queries promptly, preparing travel information for clients and delegates, making travel arrangements in compliance with client travel policies, maintaining correct documentation and delivering them on time, updating budgets for client reporting, building strong relationships within the project team, and being available to work onsite as required. The ideal candidate for this role should have a minimum of 2+ years of demonstrated event/travel management experience, knowledge of domestic and international group fares and systems, proficiency in Sabre and Tramada, a strong understanding of the travel/event industry and suppliers, project management experience across various industries, adherence to guidelines and compliance requirements, ability to multitask in a fast-paced environment, experience in achieving successful results within a team, exceptional time management and attention to detail, excellent customer service and communication skills, and intermediate knowledge of Microsoft Office Suite. CTM offers a stable and supportive work environment that promotes career development and well-being. As a global organization, CTM provides a range of employee benefits, including travel discounts, Retail, Lifestyle, Entertainment, and Health and Wellness discounts & benefits through Perkbox, training and development opportunities, Annual Volunteer Day, x2 Wellness/Chillout Days, blended work arrangements with hybrid WFH flexibility, and 2 weeks of extra leave that can be purchased. CTM is dedicated to embracing the unique contributions of all individuals and actively encourages candidates from diverse backgrounds and with varying abilities to apply. Join a globally acclaimed company that values its people, community, and technological innovation.,
About CTM CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalized service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM offers its employees the ability to make an impact in an Agile development environment where everyone matters. We are pragmatic in our approach and work hard to keep a good work/life balance for our team, including flexible remote work arrangements. We are very strong in collaboration where we encourage and welcome all team members to ask questions and contribute ideas. Innovation is our mantra. Every day is different, brimming with new learning and personal growth opportunities. CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world! About The Role We are looking for an experienced and versatile DevOps Cloud & Infrastructure Engineer with deep technical expertise across both Microsoft and open-source ecosystems . The ideal candidate will bring strong experience in Azure , with good exposure to AWS considered acceptable if paired with a desire and willingness to learn Azure. You’ll play a key role in supporting, developing, and optimizing CTM’s hybrid infrastructure—ensuring performance, security, scalability, and reliability across both cloud and on-premise systems . This includes working with Java-based platforms as well as containerized .NET applications deployed in modern CI/CD environments. In the role of DevOps Cloud & Infrastructure Engineer, you will be responsible across the following Key Result Areas: Cloud & Systems Monitoring Oversee monitoring of both cloud and on-premise infrastructure systems. Manage responses to logged tickets via JIRA. Verify monitoring data within native Azure solutions, as well as third-party tools such as Zabbix, Graylog, OSSIM, etc. Monitor backup systems and conduct periodic test restores. Develop and maintain automated monitoring and alerting systems. Research & Innovation Stay current with new and best-practice technologies. Recommend and implement automated and innovative approaches for both cloud and system administration tasks. Investigate performance bottlenecks, propose improvements, and contribute to ongoing automation initiatives. Operations, Maintenance & Documentation Execute infrastructure as code deployments, including ARM templates and Azure Blueprints. Apply configuration changes, security patches, updates, and upgrades. Perform troubleshooting and root cause analysis for issues across cloud and on-premise environments. Support and maintain Java-based SaaS platforms as well as .NET Core applications running in containerized environments . Collaborate with vendors and stakeholders as needed. Maintain clear documentation of work, procedures, and changes. Education & Experience Bachelor’s Degree in Computer Science, IT, or equivalent. Minimum 5 years' experience in infrastructure and cloud management for enterprise-scale SaaS environments (Java or .NET-based). Technical Skills – Must Have Cloud: Minimum 3 years with Azure (preferred), or AWS with willingness to upskill in Azure. Infrastructure as Code: ARM templates, Powershell, Python. Monitoring Tools: Zabbix, Graylog or similar. Application Platforms: Experience with Java-based platforms (e.g., Wildfly) and containerized .NET Core applications . Microsoft Stack: Service Fabric, MS SQL, Cosmos DB, Active Directory. Linux Stack: LAMP, MySQL, Apache, Samba (including GPO), Puppet, etc. Containers & Orchestration: Docker, Kubernetes (also self-hosted). CI/CD & DevOps Tools: Git, Jenkins, Puppet, JIRA, Confluence. Security & Compliance: Understanding of PCI-DSS, patching, backups, test restores. Nice to Have Azure or AWS certifications. Experience with VMWare, shared storage systems, or data center infrastructure. Experience with ITIL change control processes. Why CTM? CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits Training and Development opportunities Annual Volunteer Day x2 Wellness/Chillout Days Blended work arrangements with hybrid WFH flexibility 2 Weeks extra leave - Purchase Leave CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
ABOUT CTM AND CTM MEETINGS & EVENTS CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane and today is one of the largest travel management companies in the world! CTM Meetings & Events (CTM M&E) represents a complete service for all Meetings, Incentives, Conferences and Events (MICE), including face-to-face, virtual and hybrid event solutions. We pride ourselves on offering a tailored service solution for our clients, working across various industries to meet their business needs. Whether complete event management, group accommodation, travel logistics, or our innovative technology services, we aim to provide a flexible solution to meet our client’s event requirements. ABOUT THE ROLE As a Travel Manager, you’ll play a critical role in delivering seamless travel experiences, from coordinating complex domestic and international itineraries to managing group travel for events of all sizes. You’ll also collaborate closely with our event team to ensure every travel element supports the broader event experience. Your industry expertise and meticulous attention to detail will be key to achieving outstanding results. We’re looking for a strategic, service-driven professional with a passion for travel, strong problem-solving skills, and the foresight to anticipate client needs. If you’re ready to lead with innovation, elevate travel programs, and create unforgettable journeys, we want you on our team! Join our dynamic Travel team and bring CTM’s core values— Connect, Deliver, Evolve —to life. SKILLS & EXPERIENCE Minimum of 3-5 years demonstrated travel management experience in a similar role Knowledge of Domestic and International group fares and systems preferred Knowledge of Sabre and Tramada preferred Strong understanding of the travel industry and suppliers Experience in adhering to guidelines, legislation, and compliance requirements Ability to work and multitask in a fast-paced environment across multiple projects at one time Experience in working within a team to achieve proven successful results Exceptional time management skills and attention to detail are essential Excellent customer service and communication skills, both written and verbal Intermediate knowledge of Microsoft Office Suite Why CTM? CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits Training and Development opportunities Annual Volunteer Day x2 Wellness/Chillout Days Blended work arrangements with hybrid WFH flexibility 2 Weeks extra leave - Purchase Leave CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
ABOUT CTM CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world! About the Role As a .Net Developer, you will be responsible for solving complex problems by producing quality solutions within a suite of .Net web applications that make up part of the CTM Technology. There is also the opportunity to be exposed within the CTM Tech Hub to other teams to gain cross functional experience with multiple products on a feature team basis. KEY RESPONSIBILITIES Develop new features and maintain high quality web applications while implementing modern best practices using the .NET framework, .Net 6, .Net 8 and related web technologies. Ensure Data Protection strategies are incorporated into the development of all applications. Breakdown and estimate complex technical features into manageable development tasks. Interpret client briefs to produce well-tested and complete software products. Work quickly and accurately to achieve targets in an agile work environment. Interact with vendors to provide solutions to problems in a prompt and professional manner. Practice Agile methodologies and participate in Agile meetings. SKILLS AND EXPERIENCE 10+ years of experience developing complex web applications using the .Net technologies. Strong experience working with monolith applications as well as its migration to Microservices Architecture. Experienced working with distributed and event processing systems. Experienced integration with 3 rd party systems. Experienced working with Azure Services. Expert level, handson experience with Azure Kubernetes Services (AKS) Experienced working with Azure DevOps. Solid understanding of .Net standard, .Net Core, .Net 6 and .Net 8. Proficient in C# and Entity Framework and Entity Framework Core. Proficiency in MS SQL Server. Exposure to NoSQL databases like Cosmos DB and Mongo DB is desired but not required. Expert understanding of industry best practices (SDLC, Agile, SOLID principles and software design patterns). Strong understanding of Secure Coding Standards and security protocols, in particular ISO27001, ISO22301, ISO27701, GDPR and PCI-DSS. Excellent communication skills are a must. Solid understanding of Agile development methodologies. Ability to write clean and simple code in which you take pride. Outside-the-box thinker, self-managed, and self-directed. Why CTM? The Travel industry is well and truly back – CTM and ETM offer a strong, established, and sustainable work environment which will support your career development. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Health and Wellness perks Training and Development opportunities Wellness and Chill-out Days Annual Volunteer Day Blended work arrangements with hybrid WFH flexibility CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
ABOUT CTM AND CTM MEETINGS & EVENTS CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane and today is one of the largest travel management companies in the world! CTM Meetings & Events (CTM M&E) represents a complete service for all Meetings, Incentives, Conferences and Events (MICE), including face-to-face, virtual and hybrid event solutions. We pride ourselves on offering a tailored service solution for our clients, working across various industries to meet their business needs. Whether complete event management, group accommodation, travel logistics, or our innovative technology services, we aim to provide a flexible solution to meet our client’s event requirements. ABOUT THE ROLE As a Travel Manager, you’ll play a critical role in delivering seamless travel experiences, from coordinating complex domestic and international itineraries to managing group travel for events of all sizes. You’ll also collaborate closely with our event team to ensure every travel element supports the broader event experience. Your industry expertise and meticulous attention to detail will be key to achieving outstanding results. We’re looking for a strategic, service-driven professional with a passion for travel, strong problem-solving skills, and the foresight to anticipate client needs. If you’re ready to lead with innovation, elevate travel programs, and create unforgettable journeys, we want you on our team! Join our dynamic Travel team and bring CTM’s core values— Connect, Deliver, Evolve —to life. SKILLS & EXPERIENCE Minimum of 3-5 years demonstrated travel management experience in a similar role Knowledge of Domestic and International group fares and systems preferred Knowledge of Sabre and Tramada preferred Strong understanding of the travel industry and suppliers Experience in adhering to guidelines, legislation, and compliance requirements Ability to work and multitask in a fast-paced environment across multiple projects at one time Experience in working within a team to achieve proven successful results Exceptional time management skills and attention to detail are essential Excellent customer service and communication skills, both written and verbal Intermediate knowledge of Microsoft Office Suite Why CTM? CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits Training and Development opportunities Annual Volunteer Day x2 Wellness/Chillout Days Blended work arrangements with hybrid WFH flexibility 2 Weeks extra leave - Purchase Leave CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
About CTM CTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees and growing. At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals we work with the company's values in mind; Connect, Deliver and Evolve. About the role As an After-Hours Travel Consultant, you can expect to provide exceptional travel management service to a wide range of international clients. You will be a multi-skilled travel consultant and able to think on your feet. You have choice to work 100% with super flexible rosters and hours that work for you. Out rosters suit a diverse group of individuals ranging from: Anyone Studying – study during the day and work for min 3 hours per night Parents of humans or fur babies balancing work-life commitments Partially retired looking for flexibility, so you don’t compromise your lifestyle Work 84 days less per year than average consultant + annual leave entitlements + higher earnings! If you have exceptional client service skills and enjoy the unique hours and rosters this is for you! We offer highly competitive salaries due to the nature of the role and shifts. You will need to be task oriented and comfortable managing travels, transfer, bookings for clients ranging from government organisations to events and large corporates. Join a supportive team culture where you all learn together. About You: Experienced Travel Consultant Ability to think on your feet – lots of autonomy! Exceptional client service and task management skills You need to be comfortable using technology and exposure to travel tech/booking systems i.e Sabre, Amadeus Commitment to exceptional customer service – NO SALES!! Strong organisation and time management skills Permanent Part time role for CTM Afterhours Department Must have minumum 3 years experience in the travel industry with confident GDS skills in sabre. Ideally experience with high demand corporate accounts is helpful Required to work minimum one week per month on nightshift which is minimum 6hour shift Weekend work is required....three weekends per month is required with rotating shifts times Must be required to work Public Holidays, again on a rotating roster Why CTM? CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits Training and Development opportunities Annual Volunteer Day x2 Wellness/Chillout Days Blended work arrangements with hybrid WFH flexibility 2 Weeks extra leave - Purchase Leave CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events, leisure and loyalty markets. Headquartered and founded in Australia, CTM has offices all around the world, including Australia, Asia, North America, Europe, and New Zealand. Visit our website: www.travelctm.com. About the role We are looking for a Technical Trainer ideally based in our central offices. For the right candidate we would also consider other major cities in Australia and New Zealand. Employee development is a key business focus within CTM and as such requires a knowledgeable and committed Learning and Development team to support the development of key skills within the business. The Technical Trainer role is critical to ensuring that new consulting staff are provided with a strong foundational understanding of the consultant role and to communicate and update employees on the tech products to all parts of the business. This role largely focuses on the delivery and on-going improvement of key technical training targeted at Operations, Client Value Managers and Business Analysis and Solutions Managers. The successful candidate will have a great knowledge of all processes, procedures and systems within CTM or the ability to quickly acquire such knowledge, based on their extensive training experience to-date. Excellent presentation and interpersonal skills are essential in this role along with a strong operational and technical understanding. This role is covering Maternity Leave therefore it is a 12 month fixed term contract. About You Demonstrated experience in systems administration, Product Support and developing client solutions, excellent Tramada, OBT and technical systems skills or has the ability to quickly learn the required technical knowledge in order to deliver the training Extensive knowledge of travel online booking tools, functionality, systems, and business processes Exceptional communication skills and ability to adapt and articulate to diverse users groups Proven ability to quickly create rapport with key customers (internal/external) Ability to consider ‘change management’ principles- you’ll need to know who to consult with and when to succeed Previous experience in the travel industry is highly regarded A working knowledge of ‘Tramada, Amadeus’ and/or ‘Sabre’ is highly desired Proven analytical and problem-solving skills Customer and service focus commitment Working knowledge of Adult Learning concepts and proven ability in running workshops and information sessions Certificate IV in Workplace Training & Assessment would be advantageous Why CTM? CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing. As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits Training and Development opportunities Annual Volunteer Day x2 Wellness/Chillout Days Blended work arrangements with hybrid WFH flexibility 2 Weeks extra leave - Purchase Leave CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.