Travel Desk Manager

Job Title: Travel Desk Manager

Department: Travel Desk / Operations
Location: Delhi
Experience: 3–6 Years (Travel Company background preferred)

Job Summary

The Travel Desk Manager will be responsible for managing end-to-end travel arrangements including hotel bookings, cab services, flight and train reservations. The role requires strong coordination skills, vendor management, cost control, and prior experience working with a travel company or corporate travel desk.

Key Responsibilities

• Manage hotel bookings (domestic & international) ensuring cost-effectiveness and quality service
• Coordinate cab booking services for employees, guests, and clients
• Handle flight and train bookings, including rescheduling, cancellations, and refunds
• Liaise with travel agencies, airlines, hotels, and transport vendors
• Negotiate rates with vendors and ensure compliance with company travel policies
• Maintain travel records, invoices, and MIS reports
• Resolve travel-related issues, escalations, and emergency requests
• Ensure timely confirmations and smooth travel experience for travelers
• Monitor travel budgets and control costs
• Support management with travel planning and logistics for meetings/events

Required Skills & Qualifications

• Bachelor’s degree in Travel, Tourism, Hospitality, or any related field
• Proven experience working with a travel company or corporate travel desk
• Strong knowledge of:
• Hotel booking systems
• Cab aggregation and vendor coordination
• Flight & train reservation systems
• Good negotiation and vendor management skills
• Strong communication and coordination abilities
• Proficient in MS Excel, email, and reporting tools

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

• Provident Fund

Work Location: In person