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NVS Travel Solutions
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Transport Executive (Helpdesk)

Transport Executive (Helpdesk)

NVS Travel Solutions

3 - 5 years

|

2 - 3 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

outbound health insurance excel data management transport executive transport operations issue resolution help desk operations help desk executive management

Work Mode

Work from Office

Job Type

Full Time

Job Description

As part of our expanding operations team, we are looking for a Transport Executive (Helpdesk) to manage communication, coordination, and reporting functions efficiently.

Pre-requisites:

Minimum 3 years of experience in a transport helpdesk role.
Excellent spoken and written English communication skills.
Proficiency in Microsoft Excel for reporting and data management.

Key Responsibility Areas (KRAs):

Handle inbound calls from clients, passengers, and drivers, and make outbound calls as required.
Manage and respond to emails from clients, passengers, and internal teams promptly and professionally.
Prepare and maintain daily, weekly, and monthly reports related to helpdesk operations.
Coordinate effectively with operations, routing, and tracking teams to ensure smooth issue resolution.

Benefits:

Competitive salary based on experience.
Health insurance and other company benefits.
Opportunity to work in a dynamic, fast-paced transport operations environment.

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NVS Travel Solutions

Travel Management

New York

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