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9.0 - 14.0 years
18 - 27 Lacs
Hyderabad, Pune, Gurugram
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in Life and Annuity. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 14 hours ago
9.0 - 14.0 years
18 - 27 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 14 hours ago
2.0 - 7.0 years
13 - 17 Lacs
Noida, Gurugram
Work from Office
About the Role: Grade Level (for internal use): 12 S&P Global - Corporate About The Role : Transformation Coach The Team : The DTS Transformation team in Digital Technology Services (DTS) is shifting DTS to a product-based delivery model and fostering a product-centric culture that provides value-driven enterprise outcomes. Responsibilities and Impact We foster a product-based mindset and operating model through, Scaled Agile Transformation, DTS Product Portfolio, and Productivity / Delivery Model Measurement. Facilitate a project-to-product transformation initiative across the DTS foster a product-based mindset and culture. Develop and deliver training and workshops for leaders, RTEs, Scrum Masters/Team Coaches, and teams to mature their Lean-Agile mindset and practices. Coach and mentor teams in Agile practices, particularly in an adapted Scaled Agile Framework (SAFe). Collaborate with cross-functional teams to align on product portfolio strategies and ensure the effective implementation of Agile practices. Implement productivity and delivery model measurements to track and enhance ART and team performance through continuous improvement. Provide guidance and support in the continuous improvement of Agile processes and practices. In this role, you will need to demonstrate RTE and Scrum Master responsibilities by showing them how to perform in these roles with a willingness to roll your sleeves up to achieve the intended outcomes. Perform as a Transformation Release Train Engineer/Scrum Master for an Agile Release Train, which promotes a healthy culture and ambitious environment. Whats in it for you : Opportunity to lead and influence large-scale Agile Transformation initiatives, enhancing leadership and strategic skills. Be at the forefront of driving change and innovation within DTS and creating positive impact with DTS divisional stakeholders. Work with a global team and contribute to change that impacts the organization at a broad level. Build a robust professional network by collaborating with diverse teams across the organization. Access to continuous learning and development opportunities in Agile frameworks and leadership. What were looking for: Basic Required Qualifications: 2+ years working in SAFe environment as an RTE and Scrum Master; facilitated 6+ PI Planning readiness and PI planning events. SAFe RTE and SM certification, SPC preferred with experience teaching SAFe classes. Bachelors degree preferred in Business, Technology, or Operations. Demonstrable experience in facilitating, leading, influencing, and managing within a large-scale matrix and globally distributed organizations. Excellent communication, presentation, and training skills, including development of training materials and presentations. Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations. Open to working flexible hours as per business needs. Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.2 - Middle Professional Tier II (EEO Job Group) Location - Gurugram,Noida,Uttarpradesh,Hyderabad
Posted 15 hours ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Job Summary:The Accounts Payable Specialist is responsible for managing the company's accounts payable processes, ensuring timely and accurate processing of accounting related activities. This role involves accounting & audit related activities & in this domain ensuring compliance with company policies and regulations and contributing to the overall efficiency of the finance department.This position will be based out of UKG Noida office in India and will report to the Manager of Accounts Payable who is based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.Policy Compliance, Train Internal & External Customers: Work with the business to identify their needs and requirements Ensure that Accounts Payable policies and procedures are created, communicated, maintained and monitored within the organization and with external vendors Build strong internal/external and cross-functional business relationships Respond to vendor inquiries and resolve invoice discrepancies in a timely mannerKey Responsibilities: Execute Accounting ActivitiesPre-Month End workings, APSL close, Posting Manual Journals within timelines as per the company policies with accuracy Payment ProcessingPrepare and execute payment runs, including checks, ACH, DD and wire transfers, while ensuring timely payments to vendors along with bank reconcillations Vendor ManagementMaintain positive relationships with vendors, addressing inquiries and resolving discrepancies in a timely manner with accurate details Audit SupportAssist in internal and external audits by providing necessary documentation and explanations related to accounts payable transactions. Ensure first time responses and support in preparation for various global audits. Proactive communication on any anticipated audit observations. ReconciliationPerform monthly reconciliations of accounts payable ledgers vs GL to ensure accuracy and completeness within timelines to be submitted in Blackline ReportingGenerate and analyse accounts payable reports, providing insights to management regarding outstanding liabilities & pending accountings with detailing around aged items Process ImprovementIdentify opportunities for process improvements within the accounts payable function to enhance efficiency and accuracy & ensure its practices through automations etc. CollaborationWork closely with other departments, including sub functions within Accounts payable, General Ledger, FP&A and other finance groups to ensure seamless operations and communication. Process DocumentationsCreate/update Process documentation/SOP creation as and when requiredQualifications: 3-5 years of work experience Advanced working knowledge of Microsoft Excel is a must Experience in Analysing data, identifying trends and Suggesting solutions which lead to process efficiency Bachelor's degree in Accounting or Business Ability to embrace technology and change management Technical Skills "“ MS Office, creating & delivering business presentations etc. Capable to function professionally and maturely in a fast paced highly interactive work environment Strong people and customer service skills, advocate positive working relationships among internal and external customers Good project management skills and proven influencing skills with peers and senior management Well-organized, extreme attention to detail and a self-directed individual or with minimal supervision Working knowledge of Global Tax nuances will be a plus Reporting experience of basic AP KPI's Experience of change management like process transition/ Policy changes/ERP transition management will be a value add* Hands-on experience on D365 & Oracle a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 16 hours ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose"” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.Job Summary:The Accounts Payable individual is responsible for managing the company's accounts payable processes, ensuring timely and accurate processing of accounting related activities. This role involves accounting & audit related activities & in this domain ensuring compliance with company policies and regulations and contributing to the overall efficiency of the finance department.This position will be based out of UKG Noida office in India and will report to the Manager of Accounts Payable who is based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.Policy Compliance, Train Internal & External Customers: Work with the business to identify their needs and requirements Ensure that Accounts Payable policies and procedures are created, communicated, maintained and monitored within the organization and with external vendors Build strong internal/external and cross-functional business relationships Respond to vendor inquiries and resolve invoice discrepancies in a timely mannerKey Responsibilities: Execute Accounting ActivitiesPre-Month End workings, APSL close, Posting Manual Journals within timelines as per the company policies with accuracy. Action on the aged AP Subledger items with reasoning and resolve Payment ProcessingPrepare and execute payment runs, including checks, ACH, DD and wire transfers, while ensuring timely payments to vendors along with bank reconciliation Vendor ManagementMaintain positive relationships with vendors, addressing inquiries and resolving discrepancies in a timely manner with accurate details Audit SupportAssist in internal and external audits by providing necessary documentation and explanations related to accounts payable transactions. Ensure first time responses and support in preparation for various global audits. Proactive communication on any anticipated audit observations. ReconciliationPerform monthly reconciliations of accounts payable ledgers vs GL to ensure accuracy and completeness within timelines to be submitted in Blackline ReportingGenerate and analyse accounts payable reports, providing insights to management regarding outstanding liabilities & pending accountings with detailing around aged items Process ImprovementIdentify opportunities for process improvements within the accounts payable function to enhance efficiency and accuracy & ensure its practices through automations etc.CollaborationWork closely with other departments, including sub functions within Accounts payable, General Ledger, FP&A and other finance groups to ensure seamless operations and communication. Strong team player with excellent communication skills. Guide on the process questions to enhance learnings within AP groups Process DocumentationsCreate/update Process documentation/SOP creation as and when requiredQualifications: 3-5 years of work experience Advanced working knowledge of Microsoft Excel is a must Experience in analysing data, identifying trends and Suggesting solutions which lead to process efficiency Bachelor's degree in Accounting or Business Ability to embrace technology and change management Technical Skills "“ MS Office, creating & delivering business presentations etc. Capable to function professionally and maturely in a fast paced highly interactive work environment Strong people and customer service skills, advocate positive working relationships among internal and external customers, strong communication skills Good project management skills and proven influencing skills with peers and senior management Well-organized, extreme attention to detail and a self-directed individual Working knowledge of Global Tax nuances will be a plus Reporting experience of basic AP KPI's Experience of change management like process transition/ Policy changes/ERP transition management will be a value add. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 16 hours ago
7.0 - 8.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Global Leader Lending Transformation Industry Solution LocationBengalaru, Gurugram, Pune, Hyderabad Introduction We are building a modern Wipro. As an end-to-end digital transformation partner with the boldest ambitions, we seek individuals inspired by reinventionof themselves, their careers, and their skills. We strive for the constant evolution of our business and our industry, which has always been inherent in our DNAas the world around us changes, so do we. Industry Cloud & Digital (IC&D) provides a comprehensive set of consulting services, engineering capabilities, technology solutions, and business platforms for enterprises. Together with our extensive partner and hyperscaler ecosystem, we simplify, orchestrate, and accelerate the cloud journey for our clients, enabling progress to thrive. IC&D delivers a unified, integrated approach that offers a single source of truth for clients to achieve the greater potential afforded by the cloud. This new way of working brings together all of Wipros cloud capabilities to help our clients address their biggest challenges while delivering business transformation, innovation, IT agility, and optimization. As part of our organization strategic priorities, we have identified key client spends areas where there is significant technology expenditure and the opportunity to garner substantial wallet share through a Consulting-Led, AI-powered Industry solution approach. This endeavour requires solving high-value customer problems leveraging an end-to-end approach cutting across Consulting, Technology, Operations and incorporating partner and Wipro solutions. Overview of the Role As the Global Leader Lending Transformation industry solution, you will be responsible for owning and driving the business within Wipro, globally. This role involves leading efforts to bridge gaps between our technology solutions and client outcomes within the Consumer and Commercial lending sector. You will assemble and guide a cross-functional team with deep technical, consulting, and industry expertise to address the unique challenges and opportunities of our clients. You will focus on developing solutions and partnerships, bringing your team together to create these offerings. Additionally, you will manage the pipeline and work towards revenue targets. Your expertise in the Banking industry, specifically in lending , will be crucial in developing these offerings. Your role involves forging trusted relationships with senior internal and client stakeholders, ensuring that Wipros industry offerings align with their strategic objectives, and developing solutions that address complex industry problems. You will collaborate closely with Wipros Industry Solution Architects and leadership across sectors to design, propose, and implement solutions that deliver measurable client outcomes beyond cost efficiency. Key Objectives Bring an entrepreneurial mindset Create, refine, or reshape offerings to capture wallet share in high-spend areas Own and deliver the Business Plan Take the stage, ownership, and engage directly with clients and market teams Act as a market maker with the gravitas to have compelling conversations with clients and earn the respect of sales teams Drive business in conjunction with a cross-functional team covering Business Plan execution Product Offering/Solution development Market development (partnerships, advisor analyst connections, roadshows, etc.) Demand forecasting and supply planning (talent/skill requirements) Growth initiatives (organic/inorganic) Delivery ownership Who are we looking for Senior P&L growth leader (Executive Director/SVP or above, in a typical banking setup) Proven track record in scaling-up business and/or build from scratch Relevant market/client-facing experience in the Consumer and/or Commercial Lending domain Preferred background in consulting Essential understanding of technology solutions business Experience in selling and delivering large programs Managing global team Why work at Wipro At Wipro, we pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or any other characteristic. Meeting some of the requirements for this role is sufficient; we value diverse backgrounds and ideas, believing they are fundamental to our future success. If you have the curiosity to learn and the willingness to teach what you know, we would love to hear from you. Wipro has received global recognition from several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA; we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years, we have operated as a purpose-driven company with an unwavering commitment to our customers and communities. Energized by the Spirit of Wipro, we commit ourselves to being catalysts for changeworking to build a more just, equitable, and sustainable society. Around 66% of Wipros economic ownership is pledged toward philanthropic purposes. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
10.0 - 15.0 years
27 - 32 Lacs
Bengaluru
Work from Office
Network Practice Delivery Head To deliver Networking Tower Services and Solutions in IT, Telecom & Cloud related Network Technologies across verticals. To provide leadership and line management for Network Tower Delivery teams across SMU accounts. To manage 3rd party delivery partners and outsourced service providers to ensure the successful delivery. To ensure strategic alignment between the Network Tower delivery and business needs. To be the expert and adviser on all Network Tower delivery matters, ensuring that Networking Practice initiatives are delivered is line with Customers and industry best practices. Key Accountabilities and Responsibilities The accountabilities of the role are to lead, co-ordinate, manage and deliver the activities of the Network Delivery team that will manage various customer deliverables in the tower. This includes To work with the Europe Networking services accounts to ensure that the scope is fine-tuned, transitioned, transformed and sustained across all the accounts. To develop and maintain the Network Services portfolio, through working collaboratively with the Practice Development team and other functions, external partners and other technology colleagues. To build and manage delivery teams & successfully deliver the programmes and projects within the Network portfolio. To ensure that overall Network portfolio risks, issues, assumptions and dependencies are appropriately managed and communicated to stakeholders. Mandatory Skills: Delivery Management. Experience>10 YEARS.
Posted 1 day ago
6.0 - 11.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF
Posted 1 day ago
8.0 - 10.0 years
11 - 15 Lacs
Pune
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF Mandatory Skills: Transition Management. Experience8-10 Years.
Posted 1 day ago
8.0 - 10.0 years
12 - 16 Lacs
Pune
Work from Office
Mandatory Skills: Java API Microservices Integration. Experience8-10 Years.
Posted 1 day ago
6.0 - 11.0 years
11 - 15 Lacs
Pune
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF
Posted 1 day ago
8.0 - 10.0 years
8 - 12 Lacs
Noida
Work from Office
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Pay Band: 7 Country/Location: (Advant IT Park) Noida, India Department: GSS English & Exams (Services Leadership) Contract Type: Fixed term contract until 31 March 2027 Closing Date: Monday 7 July 2025 - 23:59 Singapore Time (GMT +8) Role Purpose & Accountabilities: The British Council Shared Services Centre is a dedicated professional to oversee the entire quality function for E&E Operations, defining and implementing robust quality frameworks aligned with customer needs. You will act as our first line of defence, ensuring all practices and policies adhere to ISO standards, providing vital assurance to the Delivery Head. Your responsibilities will span Quality Assurance, Training & Development, conducting Audits, Process Documentation, enhancing Customer Satisfaction, and effectively managing your team. You will also ensure compliance with Information Security and other mandatory regulations. This role involves establishing quality assurance and control practices, documenting procedures in line with ISO 9K, implementing risk frameworks, and driving continuous improvement initiatives including Six Sigma methodology. Additionally, you will design, deliver, and evaluate training programs, identify training needs, and manage learning platforms. You will conduct internal audits, ensure timely closure of audit observations, and develop comprehensive process documentation and standard operating procedures. A key aspect will be driving operational customer satisfaction by implementing problem-solving initiatives and improving the overall customer experience. You will also lead strategic decisions to achieve excellence and contribute to organizational goals. Role specific skills, knowledge and experience: Essential: Graduate degree Meet English language proficiency at a minimum level of IELTS band 7 or equivalent internationally recognised qualification 8-10 years of experience in the field of quality management in customer services, back-end operations, manufacturing, or marketing Good understanding of quality management Experience of working in a highly secure environment Able to simultaneously manage tasks for multiple processes Proficient in creating and documenting procedures Proficient in relevant computer applications (MS Office) Knowledge of customer service principles and practices Good people and interpersonal skills to build effective relationships with all levels of professionals Ability to inspire and support the team with regards to the first/second level escalations Good communication skills Proactive approach with focus on problem analysis & resolution Ability to plan well and prioritize work Desirable: Experience in implementing Six Sigma methodology Expertise in learning management systems and training quality assessment Experience in managing internal and external audits Strong understanding of ISO standards and compliance Proven track record in driving customer satisfaction Expertise in project management and transition management Knowledge of information security policies and compliance Benefits 21 days of Annual Leave per calendar year, subject to policy 14 days of Public Holidays per calendar year Group Mediclaim policy Group term life insurance policy Group accident insurance policy Gratuity, subject to prevailing country laws Free library membership Professional development - Ongoing learning and career growth opportunities to support your development. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org
Posted 1 day ago
4.0 - 9.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
5.0 - 8.0 years
11 - 15 Lacs
Mumbai
Work from Office
Role: The purpose of the role is to drive and support transition for mega deals within own BU and contribute to the development of transition expertise within Wipro. Do: Lead efforts for effective onboarding of client projects across verticals within BU Understand the transition and guidelines developed for BU by Transition Head Develop understanding of domain and the verticals within to identify the trends and customer needs across geographies Understand the sales and delivery processes, onboarding risk areas and gaps in the current processes Support framework development and guidelines to support transitions for first 100 days of new projects as per Wipros Integrated Transition Framework (ITF) Understand the Wipro Transition methodology, standards and guidelines Understand multiple factors such as customer needs, region, language, cultural and financial aspects Build this understanding into developing relevant transition solutions and processes for the domain Detail out the interfaces, protocols for dependencies in the transition plan Identify tools and technology to support transitions Develop dashboards to effectively track data during transition Lead execution of transition solutions for mega deals within own BU Develop the overall transition plan for mega deals Review and translate the MSA KPIs into operational parameters and set up the overall engagement governance Conduct a detailed due diligence on the scope of work and specific areas to be transitioned Interact with client to deep dive into operational issues for effective execution Develop a high-level Transition plan highlighting dependencies, risks and issues Build a governance structure with client and Wipro stakeholders along with team structure with roles and responsibilities Execute the transition solutions for mega deals as per plan Ensure deployment of all key processes and document for data collection and tracking Ensure PMO Set up for Resource Onboarding (System tagging, BGV, NDA, desk allocation), Infra (Link VDI, Application access) andInduction and Knowledge management Track phase entry/exit criteria and other transition data and documents/ reports to establish Steady state readiness Identify red flags, highlight potential issues and manage escalations Review transition matrix across projects and verticals within BU to identify issues and areas for development within the sales and delivery teams Ensure effective closure of the transition with Go Live with complete handover to delivery Interact with customers during visits or RFP discussions to present Wipros transition capability Develop quality insights from multiple transitions to highlight trends and scenarios relative to customers and industry across geographies. Align the transition processes with the client feedback, industry trends and Wipro focus areas such as Agile transitions, reverse engineering tools and digital way of working. Participate in the Transition Council of Wipro and provide relevant inputs to strengthen the Wipro Transition methodology, standards and guidelines Deliver No. Performance Parameter Measure 1. Process Efficiency Phase wise transition metrices Key issues and risks identified %KAP sessions completed KAP Playback score/ rating Adherence to Wipros Integrated Transition Framework Day 0 Audit No transition penalty 2. Customer Satisfaction Transition CSAT, Client escalations 3. Team Attrition Employee Satisfaction Score Mandatory Skills: IT Operations Management. Experience5-8 Years.
Posted 1 day ago
9.0 - 14.0 years
20 - 25 Lacs
Noida
Work from Office
Position Summary: We are seeking a seasoned and strategic Manager F&A Delivery with strong experience in outsourced finance and accounting operations for US-based clients. The ideal candidate has led large teams, managed end-to-end F&A transitions, and driven continuous improvement in delivery outcomes, quality, and client satisfaction. Key Responsibilities: Manage large teams delivering outsourced finance and accounting operations for US clients. Build, develop, and retain a high-performing team with a focus on quality delivery and client satisfaction . Independently handle transition of new processes , ensuring seamless knowledge transfer and operational readiness. Act as the primary liaison between clients, internal teams, and senior leadership. Track and evaluate team performance; provide regular coaching, mentoring, and feedback . Own the delivery of SLAs, quality metrics, and drive performance to meet business goals . Lead training and development programs to elevate team capability. Handle client escalations , resolve operational issues, and propose process enhancements. Prepare and compile internal and external reporting , providing clear insights and updates. Analyze revenue, expenses, cash flow, and balance sheets , with sound understanding of flux analysis and journal entries . Maintain a deep understanding of GAAP principles , reconciliation processes, and financial controls. Collaborate with sales/pre-sales teams to build business cases, solution models, and value propositions . Design and implement strategic initiatives that align with client objectives and delivery excellence . Champion process transformation and automation efforts to improve efficiency and scalability. Required Qualifications & Skills: Minimum 8 years of experience in Finance and Accounting delivery , including transitions and transformations . Proven experience with US-based clients and understanding of global F&A delivery models. Strong leadership and people management skills, with the ability to lead large, cross-functional teams . Expertise in GAAP, reconciliations, journal entries, and flux analysis . Demonstrated success in handling client interactions , driving operational improvements, and ensuring SLA adherence. Strategic thinker with a track record of business case creation and supporting sales efforts. Familiarity with F&A systems and tools such as Oracle, SAP, BlackLine, etc. (optional). Must hold a valid US visa for client interactions or potential travel. Please share profiles - vaishali.gautam@provana.com
Posted 1 day ago
9.0 - 14.0 years
18 - 27 Lacs
Hyderabad
Work from Office
Job profile - Transition Manager Activity group: GES HR (Group/BU/shared expert/shared serv) Purpose of the role: As a Transition Manager, responsibilities will include: Creating and executing detailed transition plans, outlining tasks, timelines, and resources. Coordinating with project teams and departments to ensure alignment with transition objectives. Key accountabilities (by area) Lead end-to-end transition strategy & solution, along with the process owners by consolidating relevant inputs from cross functional teams, in line with the solution. Participate in Pre-Transition Workshops to gain further insight and fine tune the transformation solution Create comprehensive transition plans outlining key milestones, timelines, and deliverables Communicate effectively with all stakeholders to keep them informed about progress. Identify potential risks associated with transitions and develop mitigation strategies. Handle deployment projects under GES HR Oversee hand-off to account management upon completion of the implementation project Appropriately record project activities, accurately track, and concisely report project statuses Manage escalations and effectively utilize higher management in resolving challenging problems Customers / Stakeholders / partners (Internal vs External) Business, HR, M&A team, Regional counterparts, GES HR Ops team, and IT teams to support internal transitions and high priority projects Education & Experience Graduation degree, preferably in HR. Understanding and hands on experience on transformation projects Prior transition experience Critical competencies 1. Good HR Domain expertise 2. Must have worked in a global environment. 3. Project management knowledge and experience 4. Drive to get things done 5. Good communication skills Scope of role The incumbent would work very closely with business, HR, M&A team, regional counterparts, GES HR, and IT teams to support internal transitions and high priority projects - Globally. Leadership competencies 1. Good stakeholder management skills and ability to work in a cross-functional environment 2. Critical thinking skills with Analytical and problem-solving mindset KPIs/Measures of success Deliver Project within budget, scope and timelines Ensure ROI achieved as per Project Goal Bring in process automation/efficiency to create capacity Company Name : dsm firmenich Location : Hitech city , Hyderabad Contract Role on Manpower renewed yearly share resumes to nedunuri.saikumar@manpower.co.in
Posted 1 day ago
10.0 - 13.0 years
12 - 15 Lacs
Hyderabad
Work from Office
We are looking forward to hire SAP FICO Professionals in the following areas : Experience 10-13 Years Manage projects of medium to large scale, including project planning, execution, and closure. Develop and maintain project plans, including schedules, budgets, and resource allocation. Identify, manage, and mitigate project risks, issues, and dependencies. Lead project status meetings and provide regular updates to stakeholders. Ensure project delivery within defined timelines and scope. Collaborate with cross-functional teams to ensure project success. Identify and implement process improvements to optimize project delivery. Provide mentorship and guidance to junior project managers. Required Technical/ Functional Competencies Change Management: Specialized in overcoming resistance to change and helping organizations achieve their Agile goals. Able to guide teams in driving the change management projects or requirements. Customer Management: Specialized knowledge of customers business domain and technology suite. Use latest technology, communicate effectively, demonstrate leadership, present technical offerings, and proactively suggest solutions. Delivery Management: Specialized knowledge of deal modeling, commercial and pricing models. Create an integrated pricing model across service lines. Guide team members to apply pricing techniques. Grow the account, forecast revenues and analyze complex internal reports. Manage at least 1 complex account (> 10m) or multiple small account independently. Domain/ Industry Knowledge: Specialized knowledge of customers business processes and relevant technology platform or product. Able to forecast business requirements and market trends, manage project issues, and validate customer strategy roadmap. Product/Technology Knowledge: In-depth knowledge of platform/product and associated technologies. Review various product-specific solutions for a specific project/client/organization and conduct product demos, walkthroughs and presentations to prospects if required. Profitability Management: Demonstrate competence in applying profitability and cost management techniques. Can develop Project budgets, monitor actual costs against the budget, and identify potential cost overruns or deviations. Use established processes and tools to track and control project expenses. Project Management: Extensive experience in managing projects and can handle complex projects with minimal supervision. Deep understanding of project management concepts and methodologies and can apply them effectively to achieve project goals. Scheduling and Resource Planning: Prepare independent global delivery models covering skill levels, skill mix and onsite/offshore work allocation. Create an accurate resource plan for people, space and infrastructure for the given requirements. Forecast people and skill requirements to align with plans. Optimize the schedule for complex projects. Service Support and Maintenance: Plan and execute transition for large/ complex activities. Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process. Optimize resource utilization based on demand from customers. Select and define SLAs; track service levels and analyze impact of SLA on complex processes and deliverables. Risk Management: Good understanding of risk management principles and techniques. Identify, assess, and document risks independently, as well as prioritize risks based on their potential impact. Assist in developing risk mitigation plans and monitoring risk responses. Required Behavioral Competencies Accountability: Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible. Agility: Works with a diverse set of situations, people and groups and adapts and motivates self and team to thrive in changing environment. Collaboration: Reaches out to others in team to ensure connections are made and team members are working together. Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration. Customer Focus: Engages in executive customer discovery to predict future needs of customers and drives customer relationships with a long-term focus and takes actions to enhance customer loyalty. Communication: Communicates and presents complex ideas, information, and data to multiple, broad, and demanding stakeholders internal and/or external to the Organization. Helps others communicate better with their audience. Demonstrates honest, direct, and transparent communication and facilitates conversations within the team and its close collaborators. Drives Results: Proactively seeks challenging and differentiated opportunities and drives and motivates team members to take on more responsibility. Resolves Conflict: Balances the business interests of all stakeholders and manages any conflicts offering mutually beneficial options. Certifications PMP (Project Management Professional), PRINCE2 (Projects in Controlled Environments) Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 day ago
0.0 - 2.0 years
11 - 14 Lacs
Mumbai
Work from Office
Role- Intern Division – CRISIL Intelligence Department – Financial Services Consulting Duration: 2 months (extendable to one additional month) Location - Mumbai (Work form office), 2-3 Days WFH option per week Website- https://intelligence.crisil.com/ https://intelligence.crisil.com/en/homepage/what-we-do/consulting.html Opportunity to work with Crisil's FS consulting as an intern on a live Banking transformation project for a large Bank in India. Work on the project implementation aspects of the ongoing project; high visibility - high learning assignment with exposure to business strategy, credit process reengineering, document the implementation SOP for product innovation, credit consulting, credit policy guardrails, sector knowledge repository. Participate as a core team player while assisting the team in developing client delivery modules on SOPs, Capability building dossier etc. Academics- MBA/ CA students or MBA freshers willing to get hands on financial sector consulting exposure.
Posted 1 day ago
10.0 - 15.0 years
11 - 15 Lacs
Chennai, Thiruvananthapuram
Work from Office
Job Family : EBO Accounts Receivable (India) Travel Required : Up to 10% Clearance Required : None Transition Manager - Roles and Responsibilities Role Summary: The Transition Manager is responsible for planning, coordinating, and executing end-to-end transitions of projects, services, or operations from the client or incumbent teams to internal or outsourced delivery teams. The role ensures seamless knowledge transfer, minimal disruption to business, adherence to timelines, and achievement of service readiness for steady-state operations. Key Responsibilities: Transition Planning and Governance Develop and maintain detailed transition project plans, timelines, and milestones. Establish and run the transition governance model including status reporting, issue tracking, and risk management. Define and monitor KPIs and success criteria for each transition stage. Stakeholder Management Serve as the single point of contact for all transition-related communication across client, internal, and third-party stakeholders. Manage expectations and ensure alignment with business and strategic goals. Conduct regular status reviews and executive updates. Knowledge Transfer and Documentation Design and implement a robust knowledge transfer plan including job shadowing, SOP creation, and documentation handover. Ensure all necessary business, technical, and process knowledge is accurately captured and transitioned. People and Resource Readiness Coordinate hiring, onboarding, and training of transition resources. Ensure resource ramp-up aligns with project timelines and scope requirements. Risk and Issue Management Proactively identify, assess, and mitigate risks that may impact transition timelines or quality. Maintain an issue tracker and drive resolution through appropriate escalation channels. Financial Oversight Support budget planning and track transition-related costs. Ensure transitions are delivered within approved financial parameters. Tools and Technology Enablement Drive the setup of tools, systems, access, and infrastructure required for the new team or service environment. Liaise with IT and security teams for system readiness and compliance. Handover to Operations Ensure all exit and entry criteria are met before handover to steady-state operations. Facilitate service acceptance testing, sign-offs, and operational readiness assessments. Provide hyper care support post-transition, if required. What you will do: Proven experience in managing complex transitions or transformations. Strong project management and stakeholder engagement skills. Excellent communication, presentation, and negotiation abilities. Ability to work in matrixed and multicultural environments. Knowledge of ITIL, PMP, or transition frameworks is an advantage. What you will Need: Bachelor s degree in Business, Operations, or a related field (MBA preferred). 10+ years of experience in project or transition management roles. Proven experience managing complex transitions in a global delivery environment. Strong knowledge of transition frameworks, KT methodologies, and service delivery models. Excellent communication, stakeholder management, and problem-solving skills. What would be Nice to have PMP, PRINCE2, or ITIL certification. Experience with tools like SharePoint, Confluence, Smartsheet, or ServiceNow. Exposure to BPO, shared services, or IT service management environments.
Posted 2 days ago
12.0 - 18.0 years
45 - 50 Lacs
Bangalore Rural, Bengaluru
Hybrid
Rank : Associate Director Reports to : Service Design Lead The opportunity EYs global enterprise technology group provides various enabling services (ERP, infrastructure, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500, privately held and government-like entities. A Transition Management and Operational Readiness Lead plays a pivotal role in ensuring the seamless transfer of projects, processes, or services from one state to another within an organization. This position demands a strong combination of project management, change management, and operational expertise to successfully guide transitions, mitigate risks, and optimize outcomes. You will collaborate closely with cross-functional teams to plan, execute, and monitor transitions, ensuring minimal disruption and maximum efficiency. Your key responsibilities Transition Strategy Development: Collaborate with stakeholders to define transition objectives, scope, and success criteria. Develop comprehensive transition plans, timelines, and budgets. Identify potential risks and develop mitigation strategies. Project Management: Lead and coordinate cross-functional teams involved in the transition process. Ensure project milestones and deadlines are met. Monitor project progress and adjust as necessary. Change Management: Develop and implement change management strategies to facilitate a smooth transition. Communicate with Service Lines and relevant stakeholders about the upcoming changes. Address concerns and resistance to change effectively. Process Optimization: Analyze existing processes and identify opportunities for improvement. Implement process changes and best practices during transitions. Ensure that the new state is more efficient and effective. Risk Management: Identify potential risks and develop contingency plans. Monitor and evaluate risks throughout the transition process. Take corrective actions to mitigate any issues that arise. Performance Metrics and Reporting: Govern key performance indicators (KPIs) to measure the success of transitions. Regularly report on progress to stakeholders and management. Use data to drive decision-making and continuous improvement. Vendor and Resource Management: Collaborate with external vendors or service providers, as needed. Manage resource allocation and budgets effectively. Documentation and Knowledge Transfer: Ensure that all relevant documentation and knowledge are transferred to the new state. Develop training materials and facilitate knowledge transfer sessions. Compliance and Quality Assurance: Ensure that transitions comply with relevant regulations and standards. Conduct quality assurance checks to verify that the new state meets quality requirements. Skills and attributes for success To qualify for the role, you must have Overall, 12 to 15 years of experience in IT Infrastructure area with at least 5 to 8 years' experience in Infrastructure service Transition Management and Operational Readiness Strong Transition Management knowledge Technical & Process Management Skills Expertise in IT Service Management (ITSM) frameworks such as ITIL. Strong project management skills for handling transitions and operational readiness. Deep understanding of service-level agreements (SLAs), vendor governance , and compliance requirements. Ability to analyze risk management frameworks and proactively mitigate operational risks. Proficiency in process optimization and ensuring seamless workflow transitions. Leadership & Strategic Thinking Capability to align IT transitions with business goals and long-term strategy. Strong change management skills to ensure smooth adoption of new processes. Ability to lead cross-functional teams and drive collaboration between internal stakeholders and vendors. Sharp analytical thinking to evaluate vendor performance and solve operational challenges. Forward-thinking approach to continuous improvement and innovation in IT service delivery . Communication & Stakeholder Management Exceptional communication skills for engaging with technical teams, executives, and vendors. Ability to manage stakeholder expectations and bridge gaps between client teams and service providers. Strong negotiation skills to drive vendor accountability and service performance. Competency in documentation, reporting, and dashboard management for tracking operational readiness. Clear understanding of conflict resolution techniques to handle vendor and internal team disagreements effectively. Ideally, youll also have Strategic Thinking Ability to align transition plans with business objectives and long-term IT strategies. Project Management Expertise – Strong skills in planning, execution, and monitoring of transition activities. Governance & Compliance Knowledge – Understanding of regulatory requirements, service level agreements (SLAs), and vendor contract management. Risk Management Skills – Proactive identification and mitigation of operational, financial, and security risks. Stakeholder Management – Ability to coordinate and communicate effectively with internal teams and outsourced vendors. Technical Acumen – Familiarity with IT infrastructure, service management frameworks (ITIL), and operational readiness standards. Process Optimization – Capability to refine workflows, enhance efficiency, and drive continuous improvement. Analytical & Problem-Solving Skills – Ability to assess vendor performance, troubleshoot issues, and implement corrective actions. Change Management Expertise – Ability to facilitate smooth transitions and manage resistance within the organization. Strong Communication Skills – Effective articulation of expectations, policies, and best practices to ensure alignment. What we look for Overall 12+ years of Transition Management and Operational Readiness experience in IT industry Project management certification (e.g., PMP, Prince2). Experience with process improvement methodologies (e.g., Six Sigma, Lean). Willingness to work in 24/7 What we offer As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Posted 2 days ago
5.0 - 10.0 years
15 - 25 Lacs
Noida
Hybrid
Program Manager, ICX Description: Adobe's ICX team is seeking a passionate and energetic Program Manager to drive key initiatives and execute strategic and operational objectives. ICX (Integrated Customer Experience) combines frontline Sales and Support for Adobe, serving as the first point of contact for customers seeking assistance, inquiries, or opportunities to expand their footprint. This role focuses on all customers, from consumers to medium-sized businesses. We need someone with creative ideas, critical thinking, and a strong appetite for execution. Exemplary communication skills and the ability to influence are essential. The ideal candidate will excel in driving key operational processes in a fast-paced, agile environment, collaborating across various functions and communicating effectively with peers, outside teams, and executive staff. Who You Are: Leader: Natural leader and facilitator, driven, organized, and detail-oriented. Adept at facilitating actions, resolving conflicts, and communicating at all levels. Highly resourceful, customer-focused, and able to work independently under time constraints. Team Player: Enjoys collaborating, learning, and teaching others, fostering a positive work environment. Synthesizer: Distills problems to their essence, crystallizing team wisdom and making next steps clear. Elegant: Pays attention to detail, ensuring well-designed and coherent efforts. Reliable: Develops a sense of reliability in outcomes, timelines, and goals. Quality-focused: Passionate about delivering high-quality, sustainable systems. Persistent: Creative in solving problems and overcoming roadblocks. What Youll Do: Build positive relationships across multiple teams and leaders, ensuring timely and high-quality delivery of features. Make strategic and tactical decisions for projects. Drive dependencies with teams across business units. Manage day-to-day progress of assigned programs and projects, keeping management informed. Improve communication and development processes, guiding the team to scope work effectively. Remove team impediments, address issues and risks, and escalate to decision-makers as needed. Report project status with the right level of detail and strategic importance. Be willing to "wear many hats" and help where needed. What You Need to Succeed: Minimum of 3 years of experience as a project or program manager in software or related industry, including experience through a complete product life cycle. Self-motivated with a strong bias towards action. Strong verbal, presentation, and written communication skills, with the ability to communicate effectively with the intended audience. Understanding of Agile, Lean, and/or Scrum methodologies, with the ability to drive and develop new processes. Ability to work well across organizations and form relationships with a globally diverse workforce. Experience in Consumer B2C is a plus. Interest in creative problem-solving. Bachelors degree or equivalent work experience required. Strong collaborator.
Posted 2 days ago
12.0 - 15.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Project Role : Tech Delivery & Op Excellence Lead Project Role Description : Use operational excellence methods, processes and tools to ensure successful delivery of technology projects. Drive continuous improvement and partner with project and sales teams as the technology delivery subject matter expert. Must have skills : Splunk Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery & Op Excellence Lead, you will utilize operational excellence methods, processes, and tools to ensure the successful delivery of technology projects. Your typical day will involve collaborating with various teams, driving continuous improvement initiatives, and serving as the subject matter expert in technology delivery. You will engage with project and sales teams to identify opportunities for enhancement and ensure that projects meet their objectives efficiently and effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions to enhance team capabilities and knowledge sharing.- Monitor project progress and implement corrective actions as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk.- Strong analytical skills to interpret data and derive actionable insights.- Experience in process improvement methodologies such as Lean or Six Sigma.- Ability to manage cross-functional teams and drive collaboration.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 12 years of experience in Splunk.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
13.0 - 18.0 years
17 - 22 Lacs
Mumbai
Work from Office
Skill required: Property & Casualty - Property and Casualty Insurance Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claims settlements related any client property they own or any accidentsUnderstanding and management of property and casualty insurance companies that provide insurance against the loss of real property, tangible assets and/or income. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship- Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
5.0 - 10.0 years
8 - 12 Lacs
Coimbatore
Work from Office
Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : SAP for Utilities Billing Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Minimum 15 years Full time education Summary :As a Deployment Lead for SAP for Utilities Billing, you will be responsible for planning and leading the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Your typical day will involve collaborating with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Roles & Responsibilities:- Lead the planning and execution of a comprehensive deployment plan for SAP for Utilities Billing, including work planning, scheduling, budgeting, metrics, training, pilots, and resources.- Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan.- Develop and maintain project plans, schedules, and budgets, ensuring that all deployment-related activities are completed on time, within scope, and within budget.- Provide leadership and guidance to project teams, ensuring that all deployment-related activities are completed to the highest standards of quality and professionalism. Professional & Technical Skills: - Must To Have Skills: Experience with SAP for Utilities Billing.- Good To Have Skills: Experience with other SAP modules, such as SAP CRM or SAP IS-U.- Strong understanding of project management methodologies, tools, and techniques.- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels.- Proven track record of delivering successful deployment projects on time, within scope, and within budget. Additional Information:- The candidate should have a minimum of 5 years of experience in SAP for Utilities Billing.- The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering successful deployment projects.- This position is based at our Pune office. Qualification Minimum 15 years Full time education
Posted 2 days ago
10.0 - 14.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Candidate should have minimum 12+ years of back-office operations experience in any of the Domains (F&A Operations, HRO, Insurance, Banking Operations, Sourcing & Procurement etc)Good understanding on different capabilities (F&A, HRO, Health, Insurance, Banking etc)Open to work in highly dynamic environmentGood questioning skills, Probing skills, Problem solving skills and Solution oriented skillsGood Analytical skills to perform deep dive analysis, data patterns, predictive analytics, proactive analyticsDeep knowledge in reading between the lines on issues, data sets, impact, foresee risks/issues Thinking out of the box to find feasible solutions to the problemsExcellent communication skills to interact with Top stakeholders in the companyKnowledge in Generative AI to drive predictive patterns from data sets Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
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Transition management is a crucial aspect of business operations, especially during times of change or growth. In India, the job market for transition management roles is steadily growing as companies seek skilled professionals to navigate organizational transitions smoothly.
The average salary range for transition management professionals in India varies based on experience level. Entry-level positions may start around ₹3-5 lakhs per annum, while experienced professionals can earn upwards of ₹10-15 lakhs per annum.
In the field of transition management, career progression typically involves moving from roles such as Transition Analyst or Coordinator to Transition Manager, and eventually to Transition Director or Head of Transition. Additional certifications or advanced degrees can also help professionals advance in their careers.
As you explore transition management jobs in India, remember to showcase your skills and experiences confidently during interviews. By preparing thoroughly and demonstrating your expertise in managing transitions effectively, you can secure exciting opportunities in this growing field. Good luck!
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