1013 Transition Management Jobs - Page 4

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA, bottlenecks Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Lead, mobilize, run & manage the projects assigned ensuring zero delays and on time completion Develop and maintain project plans, schedules, budgets and resource allocation Monitor and control project progress, risk, and issues, CAPA Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8) Monitoring & enhancing Advisor's Advising skills through call tracking, weekly targets & 9) meetings, con calls. 10) Coordinate with Third Party Product Manufacturers, and all the stake holders. 11) To ensure highest level of service to customers in terms of advisory and also operational issues and give timely solutions for the same which will play a differentiator for this segment.

Wipro is looking for Transition Manager fromNon-IT/BPS transition background in Pune/Hyderabad/Gurugram Experience: 9+ years Grade: Manager Note: Experience in IT transition will not be qualified for this role. Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Manager - Transitions is a person who needs to take multiple waves / tracks of a transition and execute the project end to end (from Transitions Initiation till Closure). This person reports into the transition leader and is responsible for internal and external reporting and tracking. Key goals of the transition manager are to complete the projects within the given timelines and budgets while ensuring customer satisfaction Manage active transitions as assigned. Be the customer's SPOC for all questions, decisions, actions and updates as applicable. Support the project as the first escalation point for internal and customer issues. Drive governance calls and meetings for internal and customer updates. Plan for, conduct and manage relevant trainings to be delivered to transitions team. Participate in / conduct assessments to gauge the training needs of the team. Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables. Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed. Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables. Combining process migration activities along with IT implementation Gives customer distinct advantage as vendor manages both IT as well as the operations Optimization of the transition methodology reduce time, reduce costs, reduce risks, retain/ improve quality. Responsible for risk management understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning.

This role is responsible for leading and managing end-to-end transitions of strategic programs into steady-state operations within the organisation . It focuses on defining clear transition scopes, deliverables, timelines, and governance frameworks to ensure structured and successful program execution. The role provides day-to-day oversight of PMO activities, including tracking of milestones, risks, and issue resolution, while coordinating closely with workstream leads to ensure alignment and progress across all project dimensions. Acting as a key enabler for operational readiness, the role ensures smooth stabilization post-transition, proactively addresses transition-related challenges, and supports sustainable, scalable delivery outcomes aligned with organizational goals Responsibility Collaborate with internal and external stakeholders, during the transition lifecycle. Act as a primary point of contact for customer teams during transition, ensuring transparency in communication, reporting, and issue resolution. • Support budget planning and cost tracking for transition-related activities, ensuring alignment with financial targets and identifying potential savings or overruns Transition Design • Detailed Transition approach and methodology curation for all transition phases (Interview, Knowledge Transfer, Trial, Hypercare and Go-Live) • Establish tollgate criteria and exit conditions for each phase (Interview KT Trial Go-Live Hypercare) • Define transition governance structure, escalation matrix, and communication protocols. • Incorporate lessons learned from previous transitions into methodology. • Detailed RACI covering all stakeholders Responsibilities during each phase of transition. • Curation of templates and trackers for each transition phases Transition Planning • Detailing the schedule/ logistics/ training plan/ assessments and other planning document. at tower / process level • Drive alignment of transition plans with organizational strategy and business objectives Transition Execution, program management and Reporting. • Track and update RAID logs (Risks, Assumptions, Issues, Dependencies) regularly. • Support tracking of transition deliverables, timelines, and milestone signoffs • Monitor progress against tollgates; escalate deviations proactively. • Define and implement standardized reporting cadence and templates. • Facilitate transition governance review meetings with stakeholders and leadership. • Lead structured change management initiatives including stakeholder communication, impact analysis, and adoption planning. • Collaborate with IT and automation teams to implement tools to enhance transition reporting. Key Pointers: 1. Was the transition management activities more towards accounting process or documentation a. Ideally it should be Accounting. Hands-on accounting exp and knowledge should be strong with exposure into AP, AR and GL. 2. How have you done transition design 3. Transition Risk & Issue Management what kind of risks you have handled, how have you handled it and how will you prevent it in future 4. Process Automation experience is must have 5. Have you created Process SOPs? If so, how 6. Onsite Experience must have Years of Exp: 14+ years overall, relevant into Transition Management at least 7 years Location: Hyderabad Onsite travelling will be there Regards, Shreyasi Chowdhury Manager - Talent Acquisition Email: chowdhury.shreyasi@arminus.in

Enterprise Architects go beyond designing IT systems to deliver business change, which may also be supported and enabled by IT They define services from a business perspective, both with and without automation They make an initial grouping of services in components, using principles based on business objectives and constraints They have deep business and industry expertise, are familiar with industry standards and can work at the boardroom and senior management level Enterprise Architects define and ensure a comprehensive and coherent view across Business, Information, Systems and Technology They go beyond designing IT systems to deliver business change, which may also be supported and enabled by IT Job Description - Grade Specific Enterprise Architect Director - Work as a chief/lead architect and engagement lead in an architecture capacity designing, implementing and running complex solutions Acknowledged internally and externally as a thought leader and perceived as a role model in the community, can operate effectively at the highest levels within national and multi-national organizations Certification: preferably Capgemini Architects certification level 3 or above, IAF and TOGAF 9 or equivalent

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Process Transformation Consulting . Experience: 8-10 Years .

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Mandatory Skills: Infrastructure Automation . Experience: 5-8 Years . >

Events and Community AmbassadorYou will be responsible for creating and executing events that foster connection, engagement and pride while ensuring these events reflect the company's culture and values. Key Responsibilities: Developing and executing a calendar of workplace events and activation Creating annual programs for wellness initiatives, seasonal celebrations and recognition events Serving as main point of contact between internal stakeholders and external partners Managing event platforms and tools Tracking participation and engagement metrics Incorporating the clients brand identity into all events Sound like you Were looking for some who has: Valuable experience in hospitality, events in a client-facing role where youve represented a reputable organisation Excellent organisational skills with the ability to handle multiple priorities Strong communication abilities to build relationships with stakeholders and vendors Creative problem-solving skills that turn challenges into opportunities Relevant qualification in hospitality, events or a related field is desirable What to expect from us: On-site Hyderabad, TS Scheduled Weekly Hours: 48

About HRCS Services Pvt Ltd HRCS Services is a trusted partner in Revenue Cycle Management (RCM) and Healthcare Business Solutions , committed to delivering operational excellence, compliance, and innovation for our clients. We are expanding our leadership team and seeking a PMP and Six Sigma Black Belt Certified Leader to drive transformation and efficiency across our RCM operations. Key Responsibilities Lead RCM transition, transformation, and process improvement projects with measurable impact on quality, cost, and timelines. Apply PMP methodologies to ensure structured planning, execution, risk management, and successful delivery of all strategic projects. Use Lean Six Sigma Black Belt expertise to identify process gaps, eliminate inefficiencies, and standardize workflows across RCM verticals (Eligibility, Charge Entry, Medical Coding, Billing, AR, Denials, Cash Posting). Collaborate with technology and operations teams to drive automation and analytics adoption in RCM processes. Conduct root cause analysis (RCA) for recurring denials, AR backlogs, and payment discrepancies, and implement long-term corrective actions. Develop a culture of continuous improvement and high performance by coaching, mentoring, and guiding project/operations teams. Prepare and present executive-level dashboards and reports on project ROI, client KPIs, and operational outcomes. Act as a change leader by aligning stakeholders, influencing adoption of best practices, and ensuring client satisfaction. Desired Skills & Competencies In-depth understanding of US Healthcare RCM lifecycle . PMP certified with strong program/project management skills. Six Sigma Black Belt certified with proven success in Lean/Process Excellence projects. Strong knowledge of RCM tools, workflow platforms, and performance dashboards . Excellent leadership, communication, and stakeholder management skills. Analytical, data-driven, and result-oriented mindset. Qualifications Graduate/Postgraduate in Business Administration, Healthcare Management, or related discipline. Mandatory: PMP and Six Sigma Black Belt certifications. 10+ years of experience in Revenue Cycle Management , including at least 5 years in project leadership roles. Why Join HRCS Services Pvt Ltd? Opportunity to lead transformation in a fast-growing RCM organization. Exposure to global healthcare clients and cutting-edge RCM technologies . Be a part of a culture that values excellence, innovation, and continuous learning .

What this job involves You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per clients requirements. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following: Coordinating any major transitions within the company, such as financial, technological, operational, and governance changes. Analyzing any internal requests for changes and consulting with management to deny or approve the proposed changes. Creating transitional plans and documents to outline project expectations, scope, schedule, and budget requirements. Conducting workshops to provide staff members with information on any major changes in the company, such as new financial protocols or policies. Ensuring that transitions are planned and carried out in a timely manner and within budget. Keeping all site team, SME and operations involved with the transition updated on its progress. Spotting any transition-related issues and creating effective solutions to resolve them swiftly. Providing company-wide guidance during unplanned changes, such as the passing of a senior employee. Implementation of technological platforms, DMR and other reporting templates. Facilitate the services under the Slogan No Safety No Work. Additionally, this role requires a thorough understanding of all safety and environmental concerns as they relate to the equipment and the overall plant arena. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Site dynamics: Work Schedule and other details: Site team: e.g.: Property Manager +2 Reporting: You would be accountable to the Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Paying attention to detail and having excellent problem-solving skills is essential. Teamwork and management skills are added advantages. You must have the capacity to multitask efficiently with excellent communication skills (written and oral) Qualifications You will have a Degree / Diploma in Electrical/ Mechanical /Civil /Marine Engineering OR equivalent, with min 4 to 5 years of working experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Project Overview: The Project Manager will drive offshoring initiatives and application/tool deployment projects ISPL COE. This includes end-to-end project management , risk assessment , SLA governance , and ensuring smooth transition of activities from onshore to offshore teams. The role requires strong stakeholder management, governance meeting facilitation, and process oversight. Roles and Responsibilities Act as SPOC for offshoring and tool deployment projects. Conduct governance meetings (OPCO) and contribute to SteerCo. Assess operational readiness for activity transfer with SMEs. Plan and manage project timelines, budgets, risks, and issues. Coordinate across onshore, COE, and support teams for execution. Escalate blockers to senior management when required. Support SLA setup, amendments, and compliance monitoring. Provide functional know-how to project teams as needed. Contributing Responsibilities Provide SME support for project activities. Track SLA execution within COE.

HRO domain experience including Global payroll processing, Employee Data Management, Benefits, Talent Acquisition & Learning Experience in HRMS/ERP like (SAP, SuccessFactors, Workday etc.)Experience on Payroll systems such as ADP Streamline, Celergo, SAP Payroll, CGI, Lessorlon, Decidium or Dayforce Results and deadline driven Experience in Solution Design, Business Development and Transition Management Experience in managing operations in third party environment Good to have Experience in multi country payroll processing will be an advantage Certifications in HR will be an advantage Six sigma green belt trained will be preferred Exposure to WFM tools would be a plus. Strategy Planning, Business Development and Transition Management Requires understanding of the workings of HR Processes in Payroll, Workforce Administration, Recruitment, RPO or Learning Management Partner with transition team and delivery excellence, transformation projects, etc., to ensure a robust transition organization to manage transitions involving deep HRO domain capabilities Provide support to the Sales team and Account management teams based on an in-depth understanding of a specific domain within the Practice to create a pipeline of clients and grown revenue Provide expert view on trends in HRO domain based on domain expertise to differentiate and position the practice with analysts/clients/deal consultants Anchors internal governance (such as best practice sharing sessions, practice forums etc.) to adhere to the Practice governance model Improve domain specific process efficiency and effectiveness to enhance productivity and gross margin Experience in generating demand / pipeline and establishing client contacts on a proactive basis inside and out of existing accounts Experience with working with cross-functional teams remotely excellent communication, organization, and project management skills required Provides subject matter and domain expertise for the functions being services for the client, brings about Process and Productivity Improvements in coordination with internal teams and per client and organization targets. Works in coordination with technology group who support the project and manages the requirement gathering, testing, sign off and UAT from the client for the changes in the processes. People Management Carry out functional domain intensive training to get the appropriate domain skilled resources Execute development and roll-out of domain training programs either internally or its partnership with external vendors to build competency within the Practice Creates career development & succession planning for direct reports Reviews the career development methodology for the engagement in order to ensure sustainable employee engagement & motivation in the engagement. Accountable for metrics like Employee Satisfaction and Attrition. Transformation Projects Mandatory skills - six sigma exposure HRMS/ERP like (SAP, SuccessFactors, Workday etc.) Contact Person - Maheshwari Balasubramanian Email - maheshwari@gojobs.biz

As Senior Process Analyst – HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is preferred) with 3-5 years of experience in HR Contact Centre for any International IT / ITES Company. Proficient in addressing HR Contact Center Operations queries through Inbound Calls, Chat, and Email. Proactively anticipates potential issues, adjusts work priorities to meet evolving customer needs, and initiates follow-ups with key customers on resolutions and action plans. Effectively collaborates with internal and external stakeholders and positively influences problem-solving and process improvements. Demonstrates excellent customer service skills, communicating effectively across all organizational levels, and adeptly resolves challenging customer service issues. Preferred technical and professional experience Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever, Meeting targets effectively. Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills.

Your Role As a Transition Manager, you will lead and manage the end-to-end transition of services across Finance & Accounting, HR, and other domains. You will be responsible for ensuring seamless service migration, maintaining service levels, and delivering high-quality outcomes aligned with client and organizational goals. In this role you will play a key role in Manage the full lifecycle of service transitions, including planning, execution, and stabilization. Collaborate with bid teams and solution architects to shape transition strategies and solutions. Own project delivery across time, cost, and quality parameters. Handle project financials, forecasting, and month-end processes. Contribute to proposal development and client presentations. Develop value propositions aligned with client expectations and organizational strategy. Drive DGEM alignment and impact assessments across regions and markets. Guide and manage transition team members, fostering a positive and efficient team culture. YOUR PROFILE Minimum12 years of dedicated transition experience, with a strong background in third-party transitions. Proven experience intransition management roles, especially in external client-facing environments. Strong understanding oftransition methodologies, risk management, and solutioning. Experience inRFPs, bid processes, and transition planning. Ability to managemulti-country transitionsand work with global teams. WHAT YOU"LL LOVE ABOUT WORKING HERE We recognize the significance of flexible work arrangements to provide support. Flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE As a Delivery Excellence professional will be responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements which includes Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best in class processes Fosters the global sharing of innovation, new methodologies and benchmarking Support Big Data analytics and Cloud Computing services IN THIS ROLE YOU WILL PLAY A KEY ROLE IN: Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best in class processes Fosters the global sharing of innovation, new methodologies and benchmarking Support Big Data analytics and Cloud Computing services YOUR PROFILE LSS Blackbelt (internal or external) Blackbelt project experience (only certification will not be sufficient) at least 1 BB project experience- high impact projects FTE savings, additional revenue savings, high savings in terms dollars (DMAIC), along with 4-5 other projects. Should have worked in those projects in the capacity of a project leader, not like he/she only assisted a Blackbelt in the project Data Analysis skill - inferential statistics and basic statistics (BB certified candidates will understand what it means) Delivery excellence experience and capability in conducting process assessment, identifying improvement opportunities, ideation to implementation cycle, etc. One should definitely have knowledge about RPA technologies (Uipath, Blueprism, AA, AI) WHAT YOU"LL LOVE ABOUT WORKING HERE You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the opportunity to learn on one of the industry"s largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work . Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events , yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the opportunity to learn on one of the industry"s largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work . Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events , yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Infrastructure Automation Good to have skills : DevOps, Ansible on Microsoft Azure Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide high-quality support, accurately defining client issues and designing effective resolutions based on your extensive product knowledge. Your role will be crucial in maintaining client satisfaction and system performance, contributing to the overall success of our operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and training sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues before they escalate. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Automation.- Good To Have Skills: Experience with Ansible on Microsoft Azure, DevOps.- Strong understanding of cloud infrastructure management.- Experience with scripting languages for automation tasks.- Familiarity with configuration management tools. Additional Information:- The candidate should have minimum 5 years of experience in Infrastructure Automation.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education