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10.0 - 14.0 years
15 - 20 Lacs
Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleDetail orientationAbility to establish strong client relationshipCommitment to qualityStrong analytical skillsExperience in Business Process Management and supporting large-scale analytics and digital transformation programs. Drive continuous improvement projects and interact with client and internal stakeholders to drive and influence improvement objectives. Experience in shaping of solutions, process diagnostics, blueprinting. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
15.0 - 20.0 years
8 - 12 Lacs
Pune
Work from Office
Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : SAP PP Production Planning & Control Discrete Industries Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Deployment Lead, you will be responsible for planning and leading the execution of a comprehensive deployment plan. Your typical day will involve coordinating with various project teams, managing schedules, budgets, and resources, and ensuring that all deployment-related activities are aligned. You will monitor and control progress, facilitating training and pilot programs to ensure a smooth deployment process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate effective communication among stakeholders to ensure project alignment.- Develop and implement strategies to mitigate risks associated with deployment activities. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries.- Strong understanding of project management methodologies and tools.- Experience in resource allocation and budget management.- Ability to analyze and interpret deployment metrics for continuous improvement.- Familiarity with training methodologies and pilot program execution. Additional Information:- The candidate should have minimum 5 years of experience in SAP PP Production Planning & Control Discrete Industries.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
15.0 - 20.0 years
14 - 18 Lacs
Chennai
Work from Office
Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP Project System (PS) Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drive profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the technology project delivery with a focus on quality and profitability.- Develop innovative solutions to support sales initiatives.- Ensure delivery excellence and manage service costs effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Project System (PS).- Strong understanding of project management methodologies.- Experience in managing large technology projects.- Excellent communication and leadership skills.- Good To Have Skills: Experience with SAP S/4HANA. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP Project System (PS).- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
16.0 - 25.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Ops Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
1.0 - 6.0 years
18 - 22 Lacs
Mumbai
Work from Office
SAP S4 HanaBusinessAnalyst CG&S Find endless opportunities to solve our clients' toughestchallenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Consumer Goods & Services, Industry Consulting, Capability Network I Areas of Work: Intelligent Functions | Level: Analyst/Consultant | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Hyderabad, Pune | Years of Exp: 1-6 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solverDo you enjoy working on transformation strategies for global clientsDoes working in an inclusive and collaborative environment spark your interest Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. The Practice A Brief Sketch The As a part of the CG&S industry practice, you will work with leading consumer packaged goods clients across the globe, develop and execute global strategies, manage complex change initiatives, and integrate solutions to meet changing business challenges. Lets infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, youll help drive the following: Be a part of the Intelligent Functions team , one of the key capabilities or sub-industry areas to support Platforms-driven business design and assessment such as value assessment, business case creation, business process re-engineering and so on. Provide solutions for complex client problems across the SAP S4 HANA ERP landscape throughout the project lifecycle, providing subject matter expertise with a strong strategic awareness of the SAP market and associated technologies. Work as a lead SAP Functional Solution Architect and support with solutions for end-to-end request for proposal requests. Engage with clients in understanding their requirements, scoping, discovering and defining solutions , explaining business benefits and use cases and developing a roadmap to meet their goals. Create innovative solution designs that utilize our extensive service offerings. Support our business development activities , working with our sales teams in proposal generation, shaping the solution plan and delivery approach for SAP transformations. Be responsible for integration with different ERP Solutions including SAP and create proof of concepts as and when required. Bring your best skills forward to excel in the role: Problem-solving skills to identify, escalate, track and resolve issues in time Strong project management skills and ability to run projects on his own Effectivepresentationand public speakingskills Ability to work in a rapidly changing environment where continuous innovation is desired Ability to effectively team with others in a large, global organization Analytical skills to bring clarity to complex issues and gather data-driven insights Excellent communication and interpersonal skills Cross cultural competence with an ability to thrive in a dynamic environment Manage and work with key stakeholders onshore and onsite Read more about us. Recent Blogs Your experience counts! MBA from Tier 1 and 2 business school 1-6 years of SAP S4 HANA MM/SD/PP/QM/eWM/IBP experience working on SAP delivery engagements Prior experience of working on 4-5 large scale transformation and implementation delivery programs for global clients Must have worked as an end-to-end SAP Solution / Functional Architect for at least 4-5 Request for Proposal (RFP) requests Experience in aerospace & defence industry is highly desirable Proven success in client-facing roles for 5-6 engagements Qualification Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team
Posted 2 days ago
3.0 - 5.0 years
3 - 6 Lacs
Jaipur
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Instructor-Led Training (ILT)Training Needs Analysis (TNA)Microsoft Office SuiteLearning Content DevelopmentRecord to Report (RTR)People Development Feedback & CoachingTraining & Transition ExperienceAbility to meet deadlinesProblem-solving skillsAbility to perform under pressureWritten and verbal communicationCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
15.0 - 20.0 years
8 - 12 Lacs
Chennai
Work from Office
Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : SAP ABAP Development Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Deployment Lead, you will be responsible for planning and leading the execution of a comprehensive deployment plan. Your typical day will involve coordinating with various project teams, managing schedules, budgets, and resources, and ensuring that all deployment-related activities are aligned. You will also monitor and control progress, making adjustments as necessary to meet project goals and timelines. Engaging with stakeholders and facilitating training sessions will be key components of your role, ensuring that all team members are equipped for successful deployment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to ensure all team members are prepared for deployment.- Develop and maintain comprehensive project documentation to track progress and decisions. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development.- Strong understanding of project management methodologies and tools.- Experience in budgeting and resource allocation for deployment projects.- Ability to analyze and mitigate risks associated with deployment activities.- Excellent communication and interpersonal skills to engage with diverse teams. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP ABAP Development.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
9.0 - 14.0 years
15 - 20 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Candidates with Min 3-4 years experience in F & A BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Current experience should be end to end transitions. Email resume-ranju.t@consultingaxis.com Required Candidate profile 6+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 2 days ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
The Technical Lead will be instrumental in supporting engineering strategies for account growth, operating efficiencies and service delivery improvement . Operational Excellence Ensure MVA & KPI assurance, Local Legislation Compliance, Implementation of Corporate Initiatives, Implementation and evidencing of training and procedure to ISO9001 standard. Be responsible for the direct management of all resources involved in the delivery of Engineering Services. (e.g. recruitment, ethics, performance assessment, personal development, personal wellbeing) driving JLL standing as employer of choice. Actively manage the professional development of all engineering reports. Prepare and implement a succession plan for key positions. Be responsible for the implementation of technology systems to support services delivery, including required reporting. Support the development and ensure effective implementation of standard operating and maintenance procedures & processes for the account. Support the development and then implement and manage all regional initiatives and programs across the region. Drive client specific initiatives such as savings targets, benchmarking and best practices, including HSSE risk management. Drive regional consistency across the account e.g. reporting, SOP, systems, and HR practices. Drive a continuous improvement culture in respect to operational delivery. Drive the implementation of Next Generation Maintenance program and technology platforms. Provide accurate data and operational knowledge to drive operational improvements through root cause failure analysis, predictive failure mode, and mean time to failure trending. Establish consistency in monthly reporting across portfolio to the satisfaction of the JLL and Client reporting requirements. Responsibility for implementation account-specific engineering playbooks and their ongoing use and development for engineering training, continuous improvement and achieving best practice. Ensure that Critical Engineering Environments operate to all agreed client and JLL requirements to ensure maximum uptime; liaise with CEM bodies as relevant. Be our go-to person when it comes to managing our sites daily operations and technical issues, providing effective solutions whenever difficulties arise. Ensure that all essential site activitiesincluding the maintenance of electrical, mechanical, and equipmentare performed in a safe and efficient manner; complying with policies and requirements set out by the government, our client and our own management teams. Working closely with our vendors, coordinating with them on a variety of projectsfrom beginning to end. Ensure our vendors are managed accordingly, and that technical and safety audits and repairs are in sync with the projects timeline. Implementation and periodic review of the disaster recovery and business continuity plan. Client and Account Management Be the single point of contact for JLL IFM Engineering service delivery and act as escalation point across the region. Be accountable for the service delivery to meet the contractual obligations in respect to engineering and energy management across the account. Manage relationships with key stakeholders in the clients organisation. Develop and maintain a detailed understanding on the clients business and key factors influencing their requirements for our services. Contract Management Ensure the adherence to the Master Vested Agreement and all Engineering deliverables. Be responsible for the achievement of key performance indicators, service levels and other measures as contracted. Implement and manage the change control process. Manage the governance process for the engineering work streams within the account. Health & Safety Enforce a zero tolerance to unsafe working practices to target a goal zero accident rate. Responsibility for the management of high-risk engineering works, controlled under the Permit To Work system, and ensuring the system is in place across all client sites. Responsible for implementing and managing HSSE. The most important objective of this role will be ensuring that our employees and sub-contractors return home safely at the end of their working day. Implement Global/ Regional HSSE strategic objectives and goals. Manage and reduce operational risks across the geography by providing guidance and advice on health and safety risk management at all levels. Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks. Ensure KPI Assurance and support in driving HSSE governance. Sustainability Implementation of energy management programmes to help cut utilities costs and eliminate wastages. Be responsible for the provision of engineering support for sustainability projects including but not limited to energy management and alignment with the clients sustainability aims. Be a change champion in reducing the carbon footprint through energy, water, and resource efficiency and adoption of renewable energies to achieve the clients net zero target. Transition Management Support account transition programs and ensure engineering best practices & policies are adhered to. Support research and development of innovative ideas for JLL to maintain its competitive edge. Evaluate, propose & pilot appropriate tools/processes to support the engineering operation. Compliance, training, & Accreditation Ensure effective and timely implementation of training plans to enhance and develop the skills of technicians to ensure they remain competent to carry out their assigned duties and reduce our reliance on sub-contractors. Ensure engineering services is 100% certified by the recognised external governing organisations where appropriate to do so. Ensure engineering practices are continuously compliant with legal, statutory and contractual obligations and are being consistently executed across the account portfolio in accordance with current JLL practice and best in class requirements. Achieve accreditation as a JLL Authorised Person. Best Practice Develop feasibility / proof case studies as requested Contribute to the creation of engineering service delivery standards, planning, implementation, and review of site-specific processes and protocols. Senior Management Team Engagement Active collaborative participation in all central IFM /Engineering leadership / management meetings
Posted 2 days ago
10.0 - 14.0 years
15 - 20 Lacs
Navi Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Account ReconciliationsAccounts Payable ProcessingAccounts Receivable (AR)Process ImprovementsRecord to Report AssessmentsAbility to establish strong client relationshipAbility to perform under pressureAdaptable and flexibleCommitment to qualityStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 days ago
15.0 - 20.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Project Role : Client Account Lead Project Role Description : Advise clients by bringing together expertise and thought leadership to shape solutions and solve critical business needs for a portfolio of accounts or a single large account. Bring together the right teams to drive profitable sales growth, expand services and offerings delivered, ensure profitable delivery and influence the clients strategy. Must have skills : Account Management Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Client Account Lead, you will engage with clients to provide expert advice and thought leadership, shaping solutions that address critical business needs. Your typical day involves collaborating with various teams to drive sales growth, expanding service offerings, and ensuring profitable delivery while influencing client strategies for a portfolio of accounts or a significant single account. You will be at the forefront of client interactions, leveraging your expertise to foster strong relationships and deliver impactful results. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to align team efforts with client objectives.- Mentor junior professionals to enhance their skills and understanding of account management. Professional & Technical Skills: - Must To Have Skills: Proficiency in Account Management.- Strong communication and interpersonal skills to build and maintain client relationships.- Ability to analyze client needs and develop tailored solutions.- Experience in strategic planning and execution to drive business growth.- Proficiency in project management methodologies to ensure timely delivery of services. Additional Information:- The candidate should have minimum 15 years of experience in Account Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
13.0 - 18.0 years
17 - 22 Lacs
Navi Mumbai
Work from Office
Skill required: Talent Acquisition - HR Delivery Strategy Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketA set of processes to design, develop and implement an HR Delivery Strategy to support the end to end employee experience across lifecycle. What are we looking for Ability to establish strong client relationshipAbility to manage multiple stakeholdersAbility to perform under pressureAbility to work well in a teamResults orientation Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 days ago
12.0 - 18.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Master of Business Administration Years of Experience: 12 to 18 years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.You would be expected to hold discussions on your own and convince stakeholders. Lead lean study with POCs and approvals from various stakeholders. Must be able to analyze data. Must be able to lead team own your team.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. " What are we looking for "Stakeholder managementLean principles and six sigma tools understandingStrong project management expertiseStrong analytical skills" Roles and Responsibilities: "In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Master of Business Administration
Posted 3 days ago
10.0 - 14.0 years
15 - 20 Lacs
Chennai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Health Insurance OperationsMachine LearningMicrosoft Robotic Process AutomationAgile Project ManagementAdaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputes Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 days ago
6.0 - 10.0 years
15 - 17 Lacs
Hyderabad
Work from Office
The Team Manager position is responsible for leading the employees on the Service Desk team in support of Client engagements. The Team Manager is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Essential Functions: Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Ensures chargeability reporting completed weekly. Approves and monitors employee timecard, schedule adherence, and attendance according to Bell Techlogix policy. Responsible for conducting regular coaching sessions and for retention of team members. Maintains acceptable conduct according to all Bell Techlogix policies and procedures. Maintains organizational effectiveness and efficiency by supporting, implementing, and communicating strategic plans. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to Operations Management. Understands and works within SLAs and KPIs to fulfill Companys obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Assists in QA Review process implementation and notifies senior management of issues with maintaining QA program. Drives improvement and accountability for team based on QA and customer satisfaction feedback. Maintains a strong working relationship with clients and coworkers. Acts as point of contact for client inquiries and escalations. Works in an on call capacity as needed. Functions as Major Incident Manager as needed. Other duties as assigned. Required Experience, Education and Knowledge: Must be a college Graduate. Industry certifications preferred. Must be proficient in Microsoft Office and working in different operating systems. 2-3 years relevant helpdesk experience, IT and or desktop support experience. Minimum of one-year supervisory experience. Minimum 2 years customer service experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Preferred Experience Certifications: 12 months technical support experience. CompTIA A+ Network+ HDI MSCE or Industry Equivalent Experience in troubleshooting internet browsers, smart phones & tablets a plus. Knowledge or exposure to the following: Windows OS, MAC OS, NICE CXOne, Beyond Trust, Microsoft Teams, Microsoft Office tools, TeamViewer, ServiceNow, SAP, Citrix, RDS Farms, IOS, and Intune. Ability & Skills: Ability to verbalize information and ideas in order for others will understand. Ability to identify and understand the speech of another person. Ability to use computers and computer systems (including hardware and software) to install programs, set up functions, enter data, or process information. Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions. Conditions of Employment Ability to lead and direct a group of employees. Must successfully pass pre-employment (post offer) background check and drug screen. Must be able to pass a skills assessment.
Posted 3 days ago
16.0 - 20.0 years
25 - 30 Lacs
Bengaluru
Hybrid
Life on the team: As a Senior Project Manager (SPM) in Computacenter you will manage entire transition projects delivered to a contractual services customer account or manage significant workstreams on very large and complex Transition projects. Your scope of activity can range from pre-sales (leading, scoping, estimating and designing the project or assuring the solution), through delivery and into closure. You will need to understand and work with creating commercial models. Your responsibilities will also include management and reporting, including the finances of the project. You will be a leader, guiding, motivating and directing others to achieve a common goal. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and internal stakeholders. Youll be responsible typically for take-on projects with an budget exceeding 500k. What youll do: The team are a global team based in the UK, Germany, France, Hungary, Spain, U.S., India, and Malaysia Youll engage with other areas within Computacenter as required, including: GIS, Group Managed Services Delivery Engines, Delivery Leadership, Consultancy, TRG (Engineering), Service Management and the Sales teams. Depending on the assignment, youll report to one of the following: a T&T Programme Manager or Programme Director or Service Director. You will lead a team and manage Project Managers & SME’S from within our network of internal Delivery Engines (formerly known as ISPs). When leading a team, almost certainly, it will be a virtual and/or matrix delivery organisation. You may work independently as well as part of larger teams, often on customer sites. What you’ll need: Your overall responsibility is for the successful outcome for the project you are asked to lead in this; your responsibilities will be defined in the project control documentation and your Terms of reference. These will be delivered alongside the agreed financial outcome of the project you lead or are assigned against. In support of this, you’re expected to broadly understand both what Computacenter sells and delivers and have a working knowledge of the technology/solution. You’ll be responsible for delivering your assignments in accordance with the T & T Framework and the Deal Lifecycle Framework. Key areas of responsibility: Project Management (throughout the whole lifecycle) Be conversant with and adhere to our methodology (the T & T Framework) for delivering high quality service outcomes of Transition/Transformation projects. In Pre-Sales, define scope, agree requirements, produce the cost model and plans and produce the required T&T artefacts (which may include other written responses), whilst following the correct governance and approval processes. Shape the solution and implementation approach during pre-sales. Create and/or maintain the Transition Project Plan; being fluent in the use of suitable tools like Microsoft Project. Run Project initiation Workshops to ensure that the project stakeholders understand and accept key information about the approach to the delivery of the project and their associated responsibilities. Manage the planned activities in line with financial rules and commitments. Create the required project control documentation which defines the approach, i.e. how the project will be delivered and ensure all relevant documents and logs are stored on the appropriate site (Quantum) and are up to date. Manage/enable the identified project resources (direct, matrixed via ISPs or third parties) necessary to deliver the agreed products/deliverables. Prepare and deliver weekly project Highlight or Checkpoint reports and participate in reviews with customers and the project team. Ensure all relevant documents, tools and logs are stored on the Quantum site and are up-to-date to enable central reporting. Regularly update all stakeholders and your team on progress against plan, by use of project Highlight or Checkpoint reports and participate in reviews with customers and the project team, as required. Manage risk and issues (including dependencies) and maintain the project risk & issue registers. Take or lead mitigation activities to reduce risk and resolve issues. Understand the impact of any issue on other projects or activities. Manage the activity in line with financial rules and commitments to deliver the commercial outcome of the project. Manage escalations using the appropriate channels and fully communicate with all stakeholders. Support the management of sub-contractor/ISP delivery, ensuring they meet their obligations as per the approved Statement(s) of Work (SoW) and/or internal resource requests and use the escalation process if required. If required, manage sub-contractor delivery, ensuring they meet their obligations as per the approved sub-contractor Statement of Work (SoW). Keep Computacenter Partner Management informed of sub-contractor performance, as required. Support positive recognition and/or interventions for your team members/colleagues and work with/support the ISP Team Leader(s) where improvements are necessary. Attend Governance and Assurance Boards, as required. Have a working knowledge of the Internal Service Providers and what services they provide in support of any project you are managing/delivering. Identify key lessons learned from delivered projects, share these with the rest of the GST Team and more widely in CC, and apply these to future projects. Change Management Communicate potential risks and issues (including dependencies) that are likely to require formal change to stakeholders as early as possible, to minimise future conflict/commercial exposure. Comply with/ensure the Change Management process is followed in the required timeframes to minimise Working at Risk/commercial exposure and optimise our contribution. Ensure changes are agreed with the customer, or commercial owner prior to commencing and additional work. If there’s any change to the project’s approved commercial baselined deliverables (as defined in the SoW) all relevant stakeholders must be informed. This should include changes to cost (including supporting cost models), revenue, scope, timescales and any service impact. Update the project plan to reflect changes once they are approved. A record of all change approvals needs to be maintained in the project data repository (Quantum). Business Management Be aware of the account strategy for your aligned account so that you understand the customer’s priorities. If you see any opportunities for additional growth projects during Transition, let the Account Team know about them so that they can be formally progressed. Contract Management Manage scope and understand the commercial baseline, supporting the development, negotiation and agreement of Statement of Work contract changes. Work with the allocated contract manager and lead Service Manager to agree customer changes to the scope, duration and costs of the project and ensure commercial acceptance of any change before work begins on its delivery. During the delivery of the project you will follow the commercial rules within Computacenter including the adherence to all Governance requirements. Financial Management Support and enable the successful delivery of the project to the agreed financial baseline to meet (or exceed) the Key Performance Indicators (KPIs). These are typically defined in the Transition SoW or Transition Contract Schedules. Support or manage the financial performance of the project by contributing to or maintaining the internal Project Finance Tracker/completing the scheduled monthly Project Financial Reports (PFRs), which require accurate forecasting, invoicing and pro-active cost management (following the 10 Primary Financial Requirements). Do not commence working without approved commercial cover. Relationship Management As the Lead T & T Manager, for your project or work stream you’ll act as the interface to all stakeholders, ensuring that a positive and constructive relationship is maintained to the benefit of all and supporting achievement of our Customer Satisfaction targets. You’ll build strong internal relationships with all key areas, including, Sales, Service, ISPs and Partner Management in support of any 3rd Party activity. People Management o You will be responsible for leading and shaping or contributing to the team to ensure the successful delivery of your assignment. Ensuring that all members of your project team are appropriately supported, heralded, motivated and engaged and that individual performance is managed in conjunction with the aligned Line Manager. o You will be proactive in providing appropriate feedback on performance and approach. Service Management Understand the key measures of service for the accounts to which you are delivering into, including detailed knowledge of SLAs, KPIs, XLAs. Understand link between Solution Design and ability to achieve target SLAs/KPIs o Build effective working relationship with the BAU Service Management and Sales Teams during Take-on projects
Posted 4 days ago
8.0 - 13.0 years
25 - 30 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Work from Office
Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 10 years of experience in HRO Outsourcing industry of which at least 3+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476 b) To Apply for above Job Role ( Chennai )Type : Job Code # 557
Posted 5 days ago
14.0 - 20.0 years
30 - 40 Lacs
Chennai
Work from Office
Hiring for HRO Transitiion Role 12+3 Years of Regular Education(PG will be prpeferred in HR) 15 Years to 20 Years of Total Experience required including 8-10 yrs of Leading Role & 2-3 Years in HR Operations Transition To know more, call-9899875055
Posted 6 days ago
4.0 - 15.0 years
6 - 17 Lacs
Mumbai
Work from Office
At a Glance: The Story Behind AMINA. Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry. In August 2019, AMINA received a Swiss banking and securities dealer license from FINMA. The broad, vertically integrated spectrum of services, combined with the highest security standards, make AMINA’s value proposition unique, AMINA operates globally from its regulated hubs in Switzerland, Abu Dhabi, and Hong Kong to offer fiat and crypto services to progressive investors, traditional and crypto-native alike, whether individuals, corporates, or institutions, CVVC Global Report and CB Insights named AMINA as one of the Top 50 Companies within the blockchain ecosystem. Aite Group awarded AMINA their 2021 Digital Wealth Management Impact Innovation Award in the ‘Digital Startup of the Year’ category, and LinkedIn listed AMINA as one of the Top Startups 2021 in Switzerland. In 2022, AMINA won the Digital Assets Offering or Service at the WealthBriefing Swiss EAM Awards, and the bank was also recognised for its product offering SEBAX and won the Best ETP of the Year award at the Swiss ETF Awards 2022, In 2023, AMINA won the European WealthBriefing Award in the Digital Assets Solution, Fund Manager category, Your Mission (Should You Choose to Accept It). As the Head of Technology Governance and Transformation, you will play a pivotal role within the group technology leadership team, reporting directly to the Group CTO. This role is responsible for shaping and executing the technology governance framework, spearheading transformation initiatives, and ensuring alignment with AMINA’s broader business and technology strategy, Additionally, you will serve as the local Head of Technology for AMINA India, leading various technology teams that report functionally to global departments, Your AMINA To-Do List. Lead and manage enterprise-wide technology transformation initiatives. Collaborate across departments to foster innovation and drive continuous improvement, Oversee the adoption of new technologies and processes to enhance operational efficiency. Design and implement a robust technology and AI governance framework. Develop ICT risk management strategies, policies, and controls, including key risk indicators (KRIs), to safeguard the organization’s technology assets, Define and track key performance indicators (KPIs) to evaluate the effectiveness of the technology function. Act as the local Head of Technology for AMINA India providing direction and leadership to the various technology teams in India, ensuring alignment with global objectives. Foster a culture of collaboration, innovation, and excellence within the technology organization. Build strong relationships with senior leadership, business units, and external partners. Communicate effectively technology strategies, initiatives, and performance to stakeholders. Your golden ticket to the AMINA team:. Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree or MBA is preferred. Proven experience in technology transformation, governance, and IT leadership roles ideally in banking or decentralized finance. Deep understanding of ICT risk and control frameworks, IT Service Management, Agile methodologies and industry best practices. Strong leadership, communication, and interpersonal skills with the ability to inspire and guide teams. Proven ability to manage multiple priorities and drive results in a fast-paced environment. Skilled in both conceptual planning and hands-on execution. Experience working in a global organization and leading cross-functional teams. Comfortable engaging with stakeholders at all levels across the organization. Passion for cryptocurrencies, digital assets, and decentralized finance (DeFi. Why We’re Awesome. Join our skilled team and together redefine finance, We owe our exponential growth to our innovative and collaborate team spirit and talented workforce. Every voice counts as we are always committed to learning from diverse perspectives and backgrounds because our people make the difference at AMINA Bank. Regardless of your age, gender, belief, and background, at AMINA EVERYONE (E) is welcome!. Show more Show less
Posted 6 days ago
6.0 - 11.0 years
13 - 18 Lacs
Chennai
Work from Office
Job Description - Manager Transition Governance About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks, and financial services are grouped together under Retail Banking Services) and Corporate Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region. About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Business-line/Function: The role is being setup under CAO and Front Office Support with aim to govern transitions from various teams into and out of ISPL. Job Title: Functional ISPL title: Manager Role title: Manager Transition Governance Date: 18 August 2024 Department: ISPL Transition Governance Location: Chennai Business Line / Function: ITO Reports to: (Direct) Direct: ISPL Head of Transition Governance Functional: ISPL Head of Transition Governance Grade: (if applicable) Manager (Functional) Number of Direct Reports: NA Directorship / Registration: NA Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. The role is responsible for supporting the Head of Transition Governance in implementing the Transition methodology across India Services. Responsibilities Direct Responsibilities Support the Head of Transition Governance in implementing the Transition methodology across India Services. Apprising India Services BM teams SPOCs of the Transition Methodology Manage and co-ordinate Transition governance structure, assisting the Head of Transition in the preparation and co-ordination of materials. Assist in the production of the Project/Programme Forum papers, Programme Board agendas and other reporting activities and ensure all Project/Programme Forum papers, Programme Board agendas and communications to stakeholders are prepared to a high standard on a timely basis. Support the Head of Transition Governance to drive consistency in adoption across ISPL alignment to all applicable Global Offshoring governance. Regularly engage India Services Businesses their Onshore counterparts to understand their transition plans. Setup Project Kick-Off calls to: Provide an overview of the Transition Methodology, Explain the Transition Methodology and qualifiers, share project artefacts. Agree on governance to be followed and meeting frequencies. Agree on key documentation signoffs to be submitted by the Project team at each phase for control audit management. Provide guidance to Business around transition related queries/issues. Act as Toll Gate keeper during various phase of the transition Ensuring all Risk, Assumptions, Issues Dependencies (RAID) are identified and addressed promptly and if necessary escalated on a timely basis. Pro-actively maintain the initiative RAID log and assist Business Project managers and work stream leads in the management and resolution of issues and risks. Review compliance to Transition Governance by defining documentation sign-off requirements. Ensure management of Milestone and project data in core tools (SharePoint, Shared drives etc.) Providing coordination support on specific projects as and when required Technical Behavioral Competencies Technical Attributes At least 6+ years of relevant experience, ideally in a similar PMO role, Project Control or Business Management Demonstrated analytical and organizational skills. Strong project management and business analysis experience Strong proficiency in Microsoft Office (particularly MS Excel, PowerPoint, and Word) Personal Attributes Self-motivated, results driven, and take ownership of assigned tasks with ability to follow through. Methodical, analytical, and organized, with strong problem-solving skills and attention to detail Ability to manage change and complexity with confidence. Ability to address a wide variety of topics simultaneously and in a structured manner. Excellent communication and stakeholder management skills Good interpersonal skills and team player, with ability to effectively influence and work with stakeholders at all levels. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral written Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Ability to develop and leverage networks Ability to develop and adapt a process Analytical Ability Ability to understand, explain and support change Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 10 years
Posted 6 days ago
7.0 - 12.0 years
4 - 8 Lacs
Mumbai
Work from Office
Position Purpose The purpose of the role is to lead the Client implementation operational team in managing BAU activities in the space of various transition events such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding of clients etc within Middle office. The role would suit someone with overall understanding of Capital markets and hands on experience in Middle office / Custody operations with a strong understanding of third-party investment manager, client and custodian requirements. Fund accounting experience would also be highly beneficial. Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. Responsibilities Direct Responsibilities An SME in performing various client implementation activities such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding to the underlying Asset Manager clients. Ensure appropriate levels of governance are applied to all implementation activities. Undertake and / or oversee appropriate transition execution monitoring and checking. Maintain required transition records for reporting and audit trail purposes. Ensure KPIs and KRIs of the team are met and in line to SLA standards. Ensure all stock / cash movements are completed as per the agreed transition timelines. Ensure to support the team as a validator / controller as required in BAU. Ensure preliminary analysis is performed for the transition / project activities and to highlight any issues to managers / onshore transition managers. Ensure eye to detail in managing various activities within the process. Should participate in all the stakeholders meeting and ensure complete understanding of the project as per the client requirement. Develop and maintain strong working relationships across internal stakeholders i.e. All teams within Middle Office, Transition Manager/ SPOKE team, Fund Accounting, UUT, Registry, Performance, Custody and MFS (depending on product coverage of the implementation), Client Service Managers, Legal, Credit, Product, Audit, Compliance, Risk, IT, Regulators, Custodians, Trustees, Fund Managers, etc. Ensure the skill matrix and training plans are upto date for self and team (where applicable) Ensure periodic review of procedures, checklist etc are carried out and changes incorporated as required. Contributing Responsibilities Proactive in managing risk and Incident management and adhere to appropriate escalation processes to escalate, for example, resource issues, delayed project phases, missed deadlines and other planning issues. Act as a SPOC for audit and other assignments for the team Contribute towards process enhancements to bring in operational efficiencies. Develop a strong understanding of all upstream and downstream processes, systems and stakeholders involved. Ensure effective communication to all the parties involved. To follow escalation protocols to managers, senior stakeholders on all critical topics within the process Ensure to be a backup for the managers of the team where required. Willingness to take on other duties as assigned by the manager. Technical Behavioral Competencies Demonstrated knowledge on Capital markets and trade life cycle. Working knowledge and a subject matter expert in Middle office / Custody operations within Equities, Fixed income, FX, Corp actions etc. Hands on experience in new fund setups, fund closure, transition activities etc within similar domain. Fund accounting (and preferably HiPort) experience would also be highly beneficial. Demonstrated knowledge on transition related activities linked to to Asset owner / Asset manager clients. Ability to work as part of a team of problem solvers, helping to solve complex transitions from strategy to execution in performing various client implementation activities. Ability to identify and make proactive suggestions for improvements before problems and/or opportunities arise. In dept knowledge on KPIs/KRIs and ensure KPIs/KRIs of the team are met and in line to SLA standards. Ability to conduct risk awareness session with team periodically as team should be made aware of past incidents, internal errors etc to ensure to avoid repetitive errors. Solid experience in doing periodic review of procedures, checklist, SLA, BCP and BIA documents etc and proven knowledge in handing amendments if any. Must have solid experience in Microsoft Office tools, in particular Excel and PowerPoint to enable analysis and presentation building. Collaborative mindset and an excellent team player with a zeal to learn new things. Ability to influence decision making throughout various organizational levels. Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc. Ability to understand, explain and support change. Ability to inspire and engage others. Ability to set up relevant performance indicators. Specific Qualifications (if required) Accounting/Finance/Economics or Financial Services Related Degree Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Organizational skills Communication skills - oral written Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to manage a project Analytical Ability Ability to anticipate business / strategic evolution Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Master Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required)
Posted 6 days ago
15.0 - 20.0 years
50 - 55 Lacs
Bengaluru
Work from Office
About Business line/Function: - Ensure that financial reporting to the Head Office and Management is complete, accurate and compliant with Group accounting policies - Contribute to the pre-closing process - Perform and document accounting controls and analysis Contribute to the automation of certain accounting processes and the standardisation of booking schemes among entities. -Manage team and appraisals -Manage Projects and provide strategic solutions Position Purpose The position for the Vice president for Head office reporting n Financial Shared Services. Lead a team of about 20 to 45 people Responsibilities - Oversee Preparation of the financial reporting sent on a monthly basis to the Head Office: PL, balance sheet, off balance sheet, annexes, tax book, regulatory reporting schedules - Manage Prepare ad hoc Financial Reportings for Head office upon request - Contribute to accounting controls and analysis as defined by the BNP Paribas Standard Accounting Control Plan. - Manage inter-company transactions reconciliation process managed well - Ensure the good coordination with the Regional Financial Reporting team, in particular during the pre-closing process and whenever an accounting issue needs to be addressed - Participate to Finance Projects linked to Head Office Financial Reporting - Contribute to BNP Paribas operational permanent control framework. - Monitor Financial Reporting through key performance and key risk indicators. In particular contribute to the elimination of manual reclassifications and warnings/missing items. - Work closely with regional Meter FR team / Country and Head Office Finance in analyzing business performance - Provide analysis and response to questions raised by HO Finance / Regional Finance / internal management - On a timely basis, provide complete and accurate financial data to the Reporting Team for report production - Support-The Head of Department is required to lead, manage and develop the department to ensure it achieves the highest possible standards of excellence in all its activities. - Support HOD -To oversee the smooth functioning of the department and ensuring consistent provision To manage and motivate all departmental staff - Support HOD in - Forecasting financial results. - Overseeing the budgets. - Conducting risk management. - Evaluating and initiating investments. - Allocating resources and managing finances. - Recommending cost reduction strategies - Report incidents and accounting issues Execute the BCM responsibilities for respective team/business: o Responsible for overall BCM Programme of your Department to ensure their business continues when BCP is invoked. (BCM strategy, solution, documentation, Testing etc.) o Ensure Business Continuity requirement is integrated with all relevant processes, as applicable o Can delegate the same to their nominated department BC Correspondent o Approve and sign-off business impact analyses, business continuity requirements, strategies and solutions for their department. o Mobilize their teams to actively participate in awareness sessions, training and tests. o Nominate BC correspondents within their scope to act a primary point of contact for the BC Manager. Define and implement proper permanent controls on BCP activities on their scope. - Support To manage and motivate all departmental staff - Ensure the financial reporting to Head Office Technical Behavioral Competencies General management and ability to lead large teams Knowledge of GAAP and IFRS Transition and program management Control mindset and Analytical Ability Staff engagement and communication Must be efficient in MS Office Stakeholder Communication management Specific Qualifications (if required) Chartered Accountant/MBA in finance with experience in Financial Analysis/other Finance functions preferably in a Banking environment Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to synthetize / simplify Ability to deliver / Results driven Choose an item. Transversal Skills: (Please select up to 5 skills) Ability to anticipate business / strategic evolution Ability to develop others improve their skills Choose an item. Choose an item. Choose an item. Education Level: Master Degree or equivalent Experience Level At least 15 years Other/Specific Qualifications (if required) CA
Posted 6 days ago
8.0 - 13.0 years
5 - 11 Lacs
Bengaluru
Work from Office
Dear Aspirant, Welcome to ResourcePro! Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR [ MINIMUM 8 YEARS OF EXPERIENCE IN BPO/ BPM AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST 1.5 YEARS OF EXPERIANCE ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skillsets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India
Posted 1 week ago
6.0 - 11.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Chubb Fire & Security Group is looking for Manager Transition/Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.
Posted 1 week ago
4.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
KPMG India is looking for Assistant Manager - Workday Functional to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.
Posted 1 week ago
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