Transformation & Digital Manager - Collections Operations

5 - 10 years

5 - 15 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

digital roadmap to modernize collections processes
automate repetitive tasksreduce TATcustomer self-service solutionsAI/analytics for predicting delinquency risksRPA for reportingBI dashboardsKPIs (aging buckets, DSO, recovery %, waiver trends)

Required Candidate profile

predictive analytics to identify at-risk customersreal-time collections performanceDegree in business, Finance, IT, or related fieldExp in CRM ERP collections, digital paymentPMP, Lean Six Sigma

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