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Training Manager

Weekday AI (YC W21)

10 years

15 - 30 Lacs

Greater Kolkata Area

Posted:21 hours ago| Platform:

Apply

Skills Required

training certification onboarding effectiveness coaching design support development strategy management communication

Work Mode

On-site

Job Type

Full Time

Job Description

This role is for one of the Weekday's clients

Salary range: Rs 1500000 - Rs 3000000 (ie INR 15-30 LPA)

Min Experience: 10 yearsLocation: KolkataJobType: full-time

Job Purpose:

Responsible for driving new agent performance during the first month, ensuring batch certification, and managing the training calendar in alignment with business goals.

Requirements

Key Responsibilities:

Prepare sales trainers to deliver high-impact training by onboarding them to sales processes, scripts, and product knowledge.
Monitor live training sessions to provide feedback and improve training quality and effectiveness.
Develop individualized coaching plans and conduct refresher programs for underperforming agents.
Design and structure training initiatives to support key financial and sales targets.
Conduct training exercises and knowledge sessions for both new joiners and existing sales teams.
Maintain and regularly update training knowledge articles; monitor adoption and usage across teams.
Create training tools, scripts, and rebuttals based on feedback and training needs identified by the Quality team.
Support and lead a team of trainers, driving capability development and ensuring alignment with overall training strategy.

Educational Qualifications:

Bachelor's degree in any discipline (BA / BCom / BSc / BBA / BCA / BE / BTech or equivalent).

Experience:

10-18 years of experience in training and development, preferably within sales or banking domains.

Key Skills:

Sales Training
Coaching & Feedback
Performance Improvement
Quality Assurance
Cross-sell & Banking Sales
Training Need Identification (TNI)
Team Management
Communication & Facilitation

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