RESPONSIBILITIES GYM INSTRUCTOR Merlis Hotels, Coimbatore Participates in the development and implementation of wellness and fitness strategies that support the hotel's guest experience and health goals. Manages the daily operation of the hotel gym and wellness area during assigned shifts: Creates a positive first impression by maintaining a welcoming, safe, and professional gym environment. Develops and implements fitness programs, personal training sessions, and group workouts tailored to guest needs and fitness levels. Ensures adherence to health, safety, and hygiene standards within the gym and related areas. Participates in creating SOPs and procedures for fitness center operations aligned with the hotel's brand and service standards. Assists in budgeting for fitness-related equipment, supplies, and maintenance; monitors usage and inventory. Prepares and maintains records of guest fitness consultations, session attendance, and equipment maintenance logs. Analyzes guest usage trends and schedules fitness activities accordingly to enhance engagement and facility optimization. Ensures all equipment is properly maintained, sanitized, and used in accordance with safety guidelines. Coordinates with Front Office, Housekeeping, and Spa teams to ensure smooth guest experience related to wellness services. Supports smooth shift transitions through proper handover logs and communication protocols. Conducts regular inspections of gym facilities and identifies areas for improvement or repair; reports issues promptly. Monitors guest behavior for safety and provides guidance or intervention where needed. Addresses and resolves guest feedback or concerns related to gym services to ensure satisfaction and uphold brand standards. Represents the hotels wellness philosophy through professionalism, guest interaction, and personal fitness knowledge. Merlis Hotels, Coimbatore Gym Instructor Minimum of three years’ progressive experience as a fitness or gym instructor, preferably in a hospitality or luxury setting. Bachelor's degree in Physical Education or related field preferred; certification in fitness training is required (e.g., ACE, ISSA, CPR/First Aid). An effective and motivating personal trainer with the ability to customize fitness plans based on guest needs. Ability to collaborate with other hotel departments to support guest wellness programs and ensure smooth operations. Experience in conducting individual and group fitness sessions, including strength training, cardio, yoga, or functional workouts. Knowledge of fitness equipment handling, maintenance, and safety protocols. Strong interpersonal skills with the ability to engage and motivate guests of all fitness levels. Pleasant personality with a professional demeanor and a passion for health and wellness.
AREAS OFRESPONSIBILITY Assists in the development and implementation of business strategies for the hotel which are aligned with Merlis overall mission, vision values and strategies Participates in the development of the hotels business strategies Develops and implements strategies for Food and Beverage operations, marketing and sales that support achievement of the hotels goals Monitors status regularly and adjusts strategies as appropriate Assists with the development of the annual budget in conjunction with the Executive Committee, implements the approved budget; monitors revenues and costs on a daily basis, taking corrective action when necessary Create F&B Road Map and F&B Event Calendar for the F&B Outlets in coordination with Exec Chef. Interact with guests for all major Banquet events menu planning and execution Introduce concepts in F&B in coordination with Exe.Chef Achieves revenue goals by assisting in the development and management of the food & beverage marketing, sales and product strategies Analyzes sales and competition on a regular basis and develops strategies to increase market share Assists with the development and implementation of the food and beverage marketing and sales plan Assists with the development and implementation of the menu offerings and pricing based on competition, market trends, costs, etc. Takes monthly inventories for supplies and maintains optimum stock levels to meet customer demand, detect waste and avoid excess expense for optimal profit without adversely affecting hotel performance. Establish matrices and systems to ensure smooth functioning hotel outlets. Adheres to Merlis marketing and sales standards Maximizes profitability by managing Food & Beverage operations Analyzes business results on a regular basis and takes actions to improve results as appropriate Ensures that there is smooth coordination between the kitchen staff/stewards and the front-house serving staff Plans new and popular menus and monitors to ensure top-notch quality and prompt service Promotes Food and Beverage outlets through advertising and public relations campaigns through local sources Evaluates food & beverage service quality and service levels regularly and implements strategies to improve areas of concern Ensures outlets meet or exceed brand standards Develops and implements strategies and practices which support employee engagement Communicates performance expectations and provides employees with on-going feedback and implement daily briefings in all F&B Outlets and led by respective managers, Also cross audit the briefings Provides employees with coaching and counselling as needed to achieve performance objectives and reach their fullest potential REQUIREMENTS Minimum five years management experience Highschool diploma required, bachelors degree preferred Excellent oral and written communication skills Collaborate effectively with other hotel employees and managers to ensure teamwork Able to resolve conflicts guests, supervisor and employee Ability to multitask and work well under pressure In-depth knowledge of all areas of food and beverage including wines and liqueurs Knowledge of local liquor laws and regulations Strong floor presence with focus and energy Basic computer skills in MS Office, reservation systems, and point of sales systems
FUNCTIONAL ROLE Participates in development of talent development strategies which are aligned with overall business objectives of the Hotel Develops &implements strategies for hotel / departments Monitors status regularly and adjusts strategies as appropriate Develops &implements training plans which are aligned with hotels business strategies Keeps Mer- Way & 100% guest satisfaction alive within the hotel by facilitating learning and follow-ups on an ongoing basis Analyses guest feedback results frequently and identifies trends Conducts brand service training / refresher sessions Partners with HODs / Departmental Trainers to develop strategies Provides all new employees with a comprehensive induction program as part of the First 7 Days with Brand program to enable them to be orientated and efficiently productive from commencement Creates a work environment aligned with Brands promise by conducting behavioral / management skills training on a regular basis Conducts soft skills training and follows-up with participants to assess utilization of new skills. Ensures that employees attend all compliance training as scheduled; maintains and reviews tracking system regularly. Create the positive work culture and bring the feel in every employee its a safe and secure work environment. Assist HRM to Formulate committee for POSH, EEO , WS&H, and handle grievances effectively. Creates 100% guest satisfaction by providing the Mer- Way experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver best of service and teamwork Gives personal attention, takes personal responsibility and uses teamwork when providing guest service REQUIREMENTS Minimum of Five years progressive operations / functional experience at managerial level. Bachelors degree preferred, certificate in related field required An effective departmental Trainer Collaborate effectively with other hotel employees and managers to ensure teamwork Able to effectively conduct learning and development activities Experience in managing brand standards Able to collaborate effectively with hotel employees and HODs / managers to ensure teamwork Strong verbal / written communication skills and interpersonal effectiveness Pleasant personality
Responsibilities: * Collaborate with chefs on menu development & cost control * Ensure guest satisfaction through exceptional service * Oversee food & beverage operations at our establishment Cafeteria