4 - 9 years
4 - 8 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Plans, conducts, coordinates and implements a comprehensive training program for employees. Training components will be geared toward new hires, existing agents and individuals who seek one-on-one assistance. Prepares new agents by conducting orientation to sales and service processes; developing individual Coaching plans; providing resources and assistance; scheduling orientation and ongoing training. Determines training needs by observing service encounters; service and customer experience results reports; conferring with management. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Desired Candidate Profile Candidate with hands on experience in Life Insurance sales or training can apply Good Communication Both genders are preferred
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