Training Manager

Job Description

Training Manager Location: Pune Reporting To: Head Learning & Quality Department: Learning & Quality Roles and Responsibilities: Conduct comprehensive orientation sessions and on-the-job training for all new employees at the Pune facilities. Collaborate with department heads to assess and identify training needs for both new and existing staff. Develop and deliver structured training programs by modifying existing modules or creating new content tailored to operational requirements, under the guidance of the Learning & Quality Head. Act as a coach and mentor to frontline staff, supporting skill-building and day-to-day development. Create and manage monthly and quarterly training calendars specific to Pune and implement these trainings as per the centralized training calendar . Apart from the centralized calendar, proactively plan and execute additional trainings as per the house/facility needs . Ensure all training initiatives align with organizational policies, SOPs, and compliance standards. Stay updated with modern training tools, adult learning methods, and best practices to ensure effective delivery. Coordinate in-service sessions, workshops, and hands-on demonstrations for both technical and non-technical staff. Support cross-functional training requirements, especially for nursing, care, F&B, and admin teams. Maintain accurate records of all training sessions, including attendance, assessment results, and feedback. Track retraining needs and schedule refresher sessions based on audit or compliance gaps. Conduct assessments (written, practical, or viva) for care staff to evaluate knowledge retention and support internal promotions. Lead the consolidation and regular updating of all training materials used at the Pune facility. Ensure all training activities are well-documented and embedded within the organizations quality framework. Desired Candidate Profile: Strong stand-up delivery and facilitation skills, with the ability to create and deliver training across all staff levels. Candidates with a nursing or clinical teaching background and prior training experience will be preferred. Excellent communication and presentation skills, with an engaging and clear training style. In-depth knowledge of adult learning principles, competency-based training, and SOP-based teaching. Minimum 5–7 years of experience in training and development, ideally within the healthcare or elder care sector. Energetic, enthusiastic, and people-oriented with strong coordination and feedback mechanisms.