Training Manager

JOB DESCRIPTION

Basic Information

Position Title

Training Manager

Internal Designation

Chief Manager

Job Role

Training Manager

Reporting to

Zonal Training Manager - Bancassurance

Sub LOB / Department

Bancassurance Training (Banca, Group Sales and CABR)

Location

PAN India

Total Headcount (Direct) Supervised

Individual Role

Total Headcount (Direct / Indirect) Supervised

Individual Role

Job Purpose

• To manage the learning & development needs of assigned Region for Employees and Partners through Training Need Analysis, Training delivery, Joint Field Work and other business activities.
  

Key Responsibilities

Responsibilities

• To coordinate with Employees and Partners to understand their learning requirements & provide the necessary training interventions.
  
• To prepare Training Calendars in discussion with Major stakeholders and ensure adherence.
  
• To take employees through the Learning Journey of the channel. Addition to this train Employees and Partners on Products and Processes as per requirement.
  
• To liaison with Zonal Head/ Cluster Manager provide feedback on Training content requirements
  
• To support Employees & Partners on sales call for demonstration and observation purpose.
  
• To communicate & track completion of learning assignments including e-learning for Employees.
  
• To manage all the MIS and records related to Training activities and maintain documents and updates for Audit purposes.
  
• Time to time discussion with RA for better performance
  

Specific Authorities (Financial & Non-Financial)

• NA
  

Key Performance Indicators

• Monthly Training Man-days achievement
  
• Assigned Bank Branches are covered within a specific period with the training interventions.
  
• Training of Mandatory courses, Structured Learning Journey modules & Joint calls support wherever required.
  
• Activation of Key Stakeholders (Relationship managers, Partners, Bank Branches, LGs) as applicable
  
• New RM handholding and ensuring early success as applicable.
  
• Regulatory (IRDAI) Licensing of Partner Employees
  
• Development & Governance
  

Job Requirements

Qualifications

Full-time Graduate/Post-Graduate from recognized college or university; Certification relevant to Training delivery or Industry will be preferred.

Experience

• Over-all 5 -6 years of experience out of which 2 -3 years of experience in Sales Training of relevant Industry.
  

Functional Competencies

• Learning Management
  

• MS Office (Powerpoint and Excel)
  

• Stakeholder Management
  

• Planning & Organization
  

• Presentation & Facilitation Skills
  

• Business Acumen
  

Behavioral Competencies

• Collaboration
  

• Customer Centricity
  

• Execution Excellence
  

• Able to influence & motivate.
  
• Should be self-motivated, self-starter
  

Key Interactions

Internal

Nature or purpose of interaction

Internal Sales Team

• For TNI & Planning, Stakeholder updates, Monthly Training Calendar, Training execution, Joint field support & other business activity support.
  

Training & Content team

• For Reporting & Reviews, TTT sessions
  

External

Nature or purpose of interaction

Channel Partners

• For Product/ Process/ Behavioral/ Statutory trainings/ On-field support
  

Local vendors

• Property identification and coordination for Classroom session if any
  

Documented By

HR Team

Approved By

Head - Sales Training

HR certification By

CHRO