The Training Coordinator is a pivotal role that supports the entire employee learning lifecycle. You will be the operational backbone of our training programs, ensuring seamless coordination, effective vendor partnerships, and clear communication across the company. This role is perfect for a detail-oriented individual with exceptional communication skills who thrives in a fast-paced environment and can manage tasks with minimal supervision.
1. Training Coordination & Logistics:
Schedule, coordinate, and communicate all training sessions (in-person, virtual, and hybrid).
Manage training calendars, room bookings, and resource allocation.
Handle participant registration, attendance, and session reminders.
Prepare and distribute training materials, presentations, and supplies.
Provide on-ground support to facilitators and participants during training sessions.
2. Management Information System (MIS) & Reporting:
Maintain and update the Learning Management System (LMS) or training database with employee data, course information, and completion records.
Generate regular and ad-hoc reports on training participation, feedback, and effectiveness.
Analyze data to provide meaningful insights on training trends, gaps, and ROI to assist in decision-making.
Ensure data integrity and confidentiality within all training systems.
3. Vendor Management:
Act as a primary point of contact for external training vendors and consultants.
Assist in the vendor onboarding process, including contract and invoice coordination.
Collect and analyze vendor feedback and performance metrics.
Maintain a database of vendor profiles and capabilities.
4. Stakeholder Liaison & Communication:
Work closely with the administrative team for logistics and facility management.
Coordinate with the Commercial/Business teams to understand their training needs and schedule relevant programs.
Partner with the HR team on onboarding programs and developmental initiatives.
Liaise with the Finance/Commercial teams for training budget tracking and invoice processing.
Serve as a central information point for all training-related queries.
5. Program Support & People Management:
Provide excellent support and guidance to employees regarding their learning paths.
Foster a positive and engaging learning environment.
Demonstrate good people management skills by effectively coordinating with participants, facilitators, and stakeholders.
Qualifications & Key Skills