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3 - 8 years

3 - 8 Lacs

Noida, New Delhi, Gurugram

Hybrid

Naukri logo

About the Role: The Business Development Manager (Hotels - Delhi) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Delhi region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Delhi market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.

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3 - 8 years

5 - 15 Lacs

Noida, New Delhi, Gurugram

Hybrid

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About the Role: Join our dynamic team as a MICE Business Development Manager at EaseMyTrip.com. In this pivotal role, you will drive the sales of meetings, incentives, conferences, and exhibitions by crafting customized event solutions and ensuring their successful execution. Your mission will be to expand our MICE business through strategic sales initiatives, exceptional client service, and a deep understanding of the MICE market dynamics. Role & responsibilities: Identify Opportunities : Detect and seize opportunities within the MICE sector to expand market share and revenue. Client Relationships : Forge and sustain solid relationships with new and existing clients, understanding their event needs and expectations. Collaboration : Work closely with the event planning, marketing, and operations teams to ensure seamless execution of events. Site Inspections : Conduct detailed site inspections with potential clients, showcasing our facilities and services. Proposal Development : Create tailored proposals that meet the specific needs of clients while maintaining profitability. Contract Negotiations : Negotiate terms that benefit both the client and the company, ensuring long-term partnership potential. Market Analysis : Stay updated on industry trends and competitor movements to maintain a competitive edge. Sales Goals : Meet or exceed sales targets by effectively managing sales pipelines and forecasts. Reporting : Provide detailed reports on sales activities, event outcomes, and client feedback to optimize future strategies. Industry Presence : Represent EaseMyTrip.com at industry events and conferences, enhancing brand visibility and networking with potential clients. Preferred candidate profile: Educational Background : Bachelors degree in Hospitality Management, Business Administration, Marketing, or a related field. Experience : Minimum 4 years of experience in MICE sales, demonstrating a history of achieving sales targets. Industry Knowledge : Deep understanding of the MICE sector, including key market drivers and operational requirements. Communication Skills : Exceptional verbal and written communication abilities. Negotiation Skills : Strong negotiation skills to secure profitable deals and maintain client satisfaction. Team Collaboration : Experience working collaboratively in cross-functional teams. Project Management : Capability to manage multiple projects simultaneously with meticulous attention to detail. Adaptability : Ability to adapt strategies in response to changing market conditions and client needs. Travel Readiness : Willingness to travel extensively to meet business demands and client needs. Passion for Events : Enthusiastic about creating and delivering outstanding event experiences.

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3 - 8 years

5 - 15 Lacs

Gurugram

Work from Office

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About the Role As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough knowledge of upscale travel destinations, a keen understanding of the unique needs of affluent travelers, and a commitment to providing exceptional travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving innovative solutions that meet the elevated expectations of our discerning clients. Role & responsibilities: Tailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards. Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide. Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business. Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings. Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates. Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client. Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations. Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences. Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously. Professional Development : Stay informed about the global travel industry's trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth. Preferred candidate profile: Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector. Educational Qualification : Bachelors degree in travel, tourism, business, or a related field. Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals. Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders. Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members. Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions. Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software. Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market. Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers. Personal Traits : Creative, curious, customer-focused, and continuously striving for improvement.

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3 - 8 years

5 - 15 Lacs

Gurugram

Work from Office

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About the Role: As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through EaseMyTrip various international platforms and other meta-search engine Role & responsibilities: Multi-Regional Customer Support : Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats. Customized Travel and Accommodation Planning : Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication : Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution : Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management : Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability : Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge : Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website. Feedback Collection and Analysis : Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Sales and Promotion : Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation. Team Collaboration : Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement. Preferred candidate profile: Experience : At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification : Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills : Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills : Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills : Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency : Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity : Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility : Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail : High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus : A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

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1 - 6 years

2 - 6 Lacs

New Delhi, Gurugram

Work from Office

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Hii all, Urgent hiring for US travel QA ( Voice process ) Exp.. min....1 yr in US travel QA ( voice process) Location:- Gurgaon, delhi 5 days working Night shift cab & meal provided salary upto:- 45k Drop cv 9931176310

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8 - 10 years

25 - 30 Lacs

Bengaluru

Work from Office

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Job Title - GN-Travel-09 Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC7A Must-have skills: Travel Consulting Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Manage business operations, drive performance optimization, and lead cross-functional teams to achieve organizational objectives. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Qualifications Experience: 8-10Years Educational Qualification: Any Degree

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2 - 7 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Call/Whats app CV 8368904214 Experienced Travel Sales Consultant PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/whats app cv 8368904214 Referrals Appreciated !!!! Referrals Appreciated !!!! Referrals Appreciated !!!!

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1 - 4 years

2 - 4 Lacs

Mumbai

Work from Office

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Trust Travel and Tours Pvt Ltd is looking for Travel Consultant to join our dynamic team and embark on a rewarding career journey. Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.

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- 3 years

1 - 2 Lacs

Mumbai

Work from Office

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Trust Travel and Tours Pvt Ltd is looking for Travel Executive to join our dynamic team and embark on a rewarding career journey. A Travel Executive, also known as a Travel Coordinator or Travel Manager, is responsible for managing and coordinating travel arrangements for individuals or groups within an organization Their primary goal is to ensure smooth and efficient travel experiences while considering factors such as cost, time, and traveler preferences The specific duties and responsibilities of a Travel Executive may vary depending on the organization and industry, but here is a general overview:Itinerary Planning:Develop detailed travel itineraries for individuals or groups, including flights, accommodations, ground transportation, and any other necessary arrangements Consider the preferences and requirements of travelers, such as dietary restrictions, accommodation preferences, and transportation needs Booking and Reservations:Make reservations for flights, hotels, rental cars, and other travel-related services Ensure that all bookings are accurate and comply with the organization's travel policies Cost Management:Negotiate with travel suppliers to obtain the best possible rates and terms Monitor travel budgets and expenses, seeking cost-effective solutions without compromising on quality Travel Policy Compliance:Enforce and ensure compliance with the organization's travel policies and guidelines Educate travelers on company travel policies and procedures Communication:Serve as the main point of contact for travelers, addressing any concerns or issues that may arise during the travel period Communicate travel details and changes to travelers and relevant stakeholders Documentation and Reporting:Maintain accurate records of travel arrangements and expenses Generate reports on travel activities, expenses, and trends for management review Emergency Assistance:Provide support in case of travel emergencies, such as cancellations, delays, or unforeseen events Collaborate with travel insurance providers and emergency assistance services when necessary Technology Utilization:Utilize travel management systems and software to streamline the booking and tracking processes Stay updated on travel industry trends and new technologies to enhance travel management processes Customer Service:Ensure a high level of customer service by promptly addressing traveler needs and concerns Gather feedback from travelers to continually improve the travel management process Policy and Regulation Awareness:Stay informed about travel regulations, visa requirements, and other relevant policies that may affect travel plans

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- 5 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914

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1 - 6 years

1 - 5 Lacs

Hyderabad

Work from Office

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remote typeOn-site locationsHyderabad, TS time typeFull time posted onPosted 5 Days Ago job requisition idREQ426480 Site Management Conduct a site walk daily with the checklist, look out for defects, and manage any hazardous objects accordingly. Ensure that the meeting rooms are in ready-to-use condition whenever unoccupied. Ensure that office equipment is in good working condition. Otherwise, rectify it immediately. Liaise and manage respective vendors to support the functionality of office space. Responsible for consolidating all customer issues and generating a monthly report. Manage all customers issues tactfully and confidently.Customer Communications Start the day by greeting the customer, using the customer's name. To be attuned to customers and build and establish relationships with stakeholders across all levels.At Your Service Communications Share communications collaterals with the JLL team. The mailbox must be emptied at the end of each day. Urgent emails to be prioritized first.Administration Duties Police the clean desk policy. Adhoc responsibilities assigned by the Facilities Manager.Required Qualifications/Experiences Graduate / Bachelors degree Fresher or 1 year of experience in Hospitality / Tourism / Events or proven experience in a customer service environment Location On-site Hyderabad, TS Scheduled Weekly Hours: 48. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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- 5 years

3 - 3 Lacs

Kolkata

Remote

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*You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. *We At You & I Consulting, Embracing the power of diversity, our organization is committed to fostering an inclusive work environment by focusing on women hiring for our remote service associate roles. *Work from home with Virtual Customer Service! Role: Shipping Support Associate Location: Work from home in West Bengal, India (System will be given) Interview Mode:- Virtual ***ONLY CANDIDATES FROM WEST BENGAL IS APPLICABLE Contact :- Call or whtsapp now@ srijita - 8016499764 What will you do as an Associate? As an Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. Youll be the first point of contact for our (English) customers by answering their requests through phone, chat, and/or email, You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance. *Call or whtsapp now@ srijita - 8016499764 What qualifications do we need from you? Minimum age: 18 years old 10+2 and above are welcome Strong communication skills in (English) (both written and oral fluency) Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) You'll need a quiet, distraction free work space (dedicated office space with a desk and chair) From a technical perspective, a minimum broadband connection is required. If this role sounds like its for you, then call our HR Specalist on the below to start the application process! * Call or whtsapp now@ srijita - 8016499764 Youll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. What We Offer:- Competitive salary and performance-based incentives. Comprehensive training and continuous learning opportunities to enhance your skills. Friendly and supportive work environment that promotes teamwork and collaboration. Career advancement opportunities based on your performance and dedication. CTC - 3.05Lpa To 3.60Lpa System will be given Complete Work From Home Role - Permanent / Contract (Depending On The Assessment Score) Medical insurance Internet allowance will be given Monthly meal coupon will be given *Note: - *Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please whatsapp your details to us in the below format: - *srijita - 8016499764 (call or whts app) Full Name :- Current Location Contact No DOB Highest Qualification Experience for Consideration (Total Experience) Current Organization Current CTC (Numeric Values only) Expected CTC (Numeric Values only) Current Location :- *Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: - @ srijita - 8016499764 (call or whts app)

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2 - 7 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

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Call/Whats app CV Mamta 9903044494 Travel Sales Consultant PPC Calls Min 1 year TRAVEL sales Experience with excellent communication skills Loc-Gurgaon/Delhi/Noida Salary upto 60K + Incentives Telephonic Interview thn F2F Required Candidate profile Call/Whats app CV Mamta 9903044494

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- 5 years

2 - 5 Lacs

New Delhi, Gurugram

Work from Office

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Inter. Voice Process Grad./ or UG with 1y of Inter.BPO exp can apply Excell. comm. skills Sal : 40k Travel Voice Process Customer service 5 days working Required Candidate profile GDS/AMADEUS EXPERIENCE IS MANDATORY

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- 5 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

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Undergrad/Graduate Fresher and Experience Both can apply. Both side Cabs & Meals 5 Days Working Sat-Sun Fixed Off Excellent Communication Skills Salary Up to 40K in hand To apply, Call or WhatsApp 7800951673 - Ayush Required Candidate profile Undergrad/Graduate with 6 months Experience. Excellent Communication Skills Required To apply, Call or WhatsApp 7800951673 - Ayush

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3 - 7 years

1 - 5 Lacs

Hyderabad, Pune, Lucknow

Work from Office

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Identify and acquire new B2B clients, including travel agencies, tour operators, MICE organizers, and travel partners. Develop and implement sales strategies to promote ground mobility services (e.g.,transfers, car rentals, chauffeur-driven services) Required Candidate profile Any Graduate with 2-5 years of experience in B2B sales. Excellent communication and presentation skills. Must have own Transportation

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- 3 years

2 - 3 Lacs

Chennai

Work from Office

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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- 4 years

2 - 3 Lacs

Chennai

Work from Office

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer service support to clients through various channels (email, chat, or phone). Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with rotational shifts (24x7). Meet performance targets set by the company for quality standards and productivity metrics. Collaborate with team members to achieve common goals and objectives. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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1 - 5 years

1 - 3 Lacs

Bengaluru

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Travel Consultants (Female) Job Summary: Looking for a female Travel Sales Advisor to assist clients with bookings and promote travel packages, combining customer service and sales skills. Key Responsibilities: - Assist clients in selecting travel options based on their preferences and budget - Sell and book complete travel packages, including flights, hotels, tours, and transport - Manage travel documentation and provide post-sale support - Stay updated on travel trends, destinations, and services - Conduct calls and follow-ups to achieve individual and team sales targets Requirements: Female candidates only Prior experience in travel sales or customer service preferred Excellent communication (Hindi, English, Kannada) and relationship-building skills Passion for travel and awareness of trending destinations(Domestic or International). Freshers with a passion for travel and basic knowledge are welcome to build their career. Contact/whatsapp Now for interview : 7718422565 email: tscblrjob@gmail.com

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- 1 years

3 - 6 Lacs

Hyderabad

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Leading a team to execute day to day deliverables Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement Managing & Leading a team of 25-30 ppl Required Candidate profile - Communication - Presentable - Management skills - public speaker -Graduate/ Undergraduate/ Fresher/ Experience

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- 1 years

3 - 6 Lacs

Hyderabad

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Representing Blue Chip Companies through various B to B / B to C Campaigns Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement

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- 5 years

2 - 3 Lacs

Gurugram, Delhi / NCR

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Hiring for International Travel and hospitality process for Gurgaon location UG/Graduate with 6months International Exp (preferably Hospitality background//sales/upselling//Customer Service Experience) can apply Max salary is 30k in-hand Required Candidate profile 5 days rotational shifts 2 days Rotational offs Work from office Location- Gurgaon Rounds HR AMCAT OPS If interested call Sakshi 99101 21803 or garima 8860784135

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- 3 years

2 - 4 Lacs

Gurgaon/ Gurugram

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Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Upto-32k ctc Plus Incentives+medical insurance Any travel GDS-experienced can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile 6months travel experience can apply Ug/Grad both can apply Call or whatsap Rajiya - 9354352748

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10 - 20 years

15 - 25 Lacs

Gurugram

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Experience : Min of 10 years of core sales experience in the luxury travel industry, with a strong focus on B2B and trade channels. We are looking for only outbound travel experience. We need people only from Travel industry .

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- 2 years

3 - 4 Lacs

Mumbai

Remote

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The job typically involves meeting potential travel agents & tour operators, building relationships, understanding their needs, and presenting solutions that align with the company’s offerings. Interacting & selling directly to Travel Agents (B2B) Required Candidate profile Experience or fresh graduated are welcome Good communication and presentation skills Good in MS Excel & other relative technology

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