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0.0 - 2.0 years

2 - 7 Lacs

Jaipur

Work from Office

Trained and Developed in all the levels of management. -Leading a team of 15-20 Associates. -Building Confidence, Personality & all sorts of Skills -Learning B2B & B2C Sales. -Freshers (No Targets) JAIPUR HR MAHIMA: 7850039509 ( FOR APPOINTMENT) Required Candidate profile Excellent Communication Skills Graduate/Postgraduates who aspire to build themselves as leaders in the industry Young & Enthusiastic fresher Self-Motivated & Money Driven Freshers IMMEDIATE Joiner

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3.0 - 8.0 years

3 - 8 Lacs

Goa, India

On-site

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

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0.0 - 5.0 years

2 - 5 Lacs

Faridabad, Gurugram, Delhi / NCR

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TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE & CHAT PROCESSES. No of Positions: 280 Salary: 16K to 33K in hand + Incentives + Both side cabs & Other allowances (May vary depends on Current/ previous salary) Experience : Freshers and customer support experienced candidates can apply. Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Senior HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

TOP MNC at Gurgaon is hiring for International Voice Process_ 160 Active positions. SALARY: 26K to 34K In hand + Both side / one side cabs & Unlimited incentives Any Graduates or Undergraduates can apply Looking for candidates with excellent communication skills Minimum 1 year of customer support experience is mandatory. Job Location: Gurgaon, DLF Phase 3 CONTACT IMMEDIATELY Senior HR Ranjan - 8586942554 ( Call & WhatsApp ur Resume) Email: ranjansahakne3@gmail.com NO CHARGES : TOUCH CONSULTANTS

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

HI Everyone, Grab the opportunity Open for all Travel, hotel experienced GDS training will be provided Any 6m reservation experience can apply Hotels/Airlines-any experienc CRS/Portals/Tools/GDS/NON GDS-anyone can apply Required Candidate profile Good communication skills 5 days working Cab facility available Gurgaon Location Interested can share CV 9354352748

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1.0 - 4.0 years

1 - 4 Lacs

Karad

Work from Office

Responsibilities: * Close deals through persuasive communication * Meet sales targets consistently * Generate leads through effective marketing strategies * Manage client relationships with hospitality and tourism expertise Provident fund Annual bonus

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0.0 - 1.0 years

4 - 5 Lacs

Jaipur

Work from Office

Hiring for Hotel Engine – MS & Flex (Customer Support) Exp.- Min 6 months BPO/Hotel support Virtual interview Any Grad/UG with Versant C1 – US Voice comms. Salary- 35K CTC + 8K incentives. 5.5 days Shift- Rotational shifts. Cabs for females. Perks and benefits 180 Rs* Night For Male & 1-Sided Cabs For Female

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1.0 - 2.0 years

3 - 4 Lacs

Mumbai

Work from Office

Profile: We are seeking a proactive and customer-centric Customer Service Executive to join the team at IndustrialVisits.in , Indias leading platform in education tourism. Since 2011, IndustrialVisits.in has been bridging the gap between classroom learning and real-world industry exposure through curated experiential learning programs. The ideal candidate should have a strong background in customer service , with experience in managing B2B client relationships or service roles in tourism or software sales. Eligibility Criteria: Minimum 2 years of relevant experience in customer service roles Preferred industry experience: Tourism or B2B domains Graduate in any discipline (bachelor’s degree in business, hospitality, or related field is preferred) Strong verbal and written communication skills in English Proficiency in MS Office; experience with CRM tools is a plus Strong interpersonal skills and the ability to manage client expectations Ability to work independently as well as collaboratively in a team environment Roles & Responsibilities: Act as the first point of contact for client inquiries via phone, email, or chat Resolve customer concerns promptly and effectively, ensuring high levels of satisfaction Maintain detailed records of customer interactions, feedback, and resolutions Coordinate with internal departments to ensure timely and efficient service delivery Provide information regarding products, services, bookings, or support processes Follow up with customers to ensure their issues are resolved and expectations are met Analyze recurring service issues and escalate to relevant departments when needed Contribute to the development of customer support processes and best practices

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0.0 - 2.0 years

1 - 1 Lacs

Lucknow

Work from Office

We are hiring Travel Consultant with strong telecalling, telesales ,communication skills and proactively call leads to book domestic/international packages. Advise clients on destinations, itineraries. Manage records, follow up to close sales. Sales incentives

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2.0 - 5.0 years

3 - 7 Lacs

Gurugram

Work from Office

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Paytm Travel is one of the fastest-growing business verticals within the ecosystem, offering a wide range of travel services including flights, trains, buses, hotels, and more. With a strong user base and a high-intent travel audience, Paytm Travel is uniquely positioned to deliver high-impact advertising opportunities to brands Job Overview As anAd Sales Managerfor Paytm Travel, you will be responsible for driving advertising revenue by offering digital ad solutions (e.g., sponsored listings, native integrations, display ads, and co-branded travel deals) to a variety of partners including airlines, hotels, OTAs, tourism boards, and lifestyle brands. This is a quota-carrying role that demands a consultative sales approach, strong market understanding, and ability to build high-value, long-term partnerships. Revenue Growth & Target Achievement Meet and exceed monthly/quarterly ad revenue targets through customized advertising solutions. Develop seasonal and geo-targeted media packages tailored to advertisers’ goals (e.g., reach, awareness, conversions). Client Acquisition & Account Management Identify new advertisers from the travel, hospitality, retail, and fintech sectors. Build and manage strong relationships with key decision-makers, focusing on repeat business and upselling. Drive campaign performance through ROI-led pitch strategies, reporting, and optimizations. Market Strategy & Internal Collaboration Stay ahead of industry trends and competitor offerings to refine and differentiate Paytm Travel’s ad sales strategy. Work closely with Product, Marketing, and Analytics teams to co-create ad products, improve targeting capabilities, and enable closed-loop measurement. Reporting & Performance Analytics Track key performance metrics such as CTRs, impressions, conversion rates, and retention. Deliver actionable campaign insights and post-sales reports to clients. Qualifications & Skills Experience: 5+ years of experience in digital ad sales, media partnerships, or B2B enterprise sales. Preferred exposure to the travel, fintech, or e-commerce domains. Strong track record of meeting or exceeding sales quotas in performance-based environments Skills & Tools: Excellent negotiation, storytelling, and presentation skills. Strong analytical mindset to interpret campaign data and optimize performance. Education MBA in Marketing, Media, or related fields preferred. Bachelor’s degree required. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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1.0 - 6.0 years

3 - 6 Lacs

Gurugram

Work from Office

Opening in Travel Profile for Gurgaon Location Any GDS -Amadeus/Galielo/Sabre Knowledge is mandatory Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Schedule change Required Candidate profile 2yr experience on GDS Mannual commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748

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0.0 - 2.0 years

2 - 3 Lacs

Noida

Work from Office

Responsibilities: * Convert leads to achieve monthly sales targets * Manage international travel bookings from start to finish * Create customized international itineraries * Coordinate with vendors & operations * Maintain client relationships Annual bonus

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

Job description Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. KINDLY CALL OR DM -- WITH RESUME MAHVISH -- 9628373766 SIMRAN - 9821182647 RIYA - 9628373761 DEVIKA - 9821182651 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions,

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

Work from Office

Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.

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0.0 - 4.0 years

1 - 3 Lacs

Kochi

Work from Office

Responsibilities: * Sell travel packages and tours via phone/email * Meet sales targets through effective communication * Collaborate with suppliers on pricing and availability * Provide exceptional customer service at all times

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1.0 - 3.0 years

2 - 3 Lacs

Chandigarh

Work from Office

Sun Park Resort Manali is looking for Reservation Executive - Sun Park Hotel & Banquet, Chandigarh to join our dynamic team and embark on a rewarding career journey Able to handle incoming calls or emails and provide information to customers regarding reservations, availability, prices, and promotions Able to use reservation systems and other related software to make bookings, process payments, and confirm reservations Should be able to cross-sell, suggest additional products or services to customers, such as car rentals, tours, or restaurant reservations Able to handle customer complaints or issues effectively, often by communicating with other departments or suppliers to resolve the problem Generating reports, analyzing trends and make recommendations to management to improve customer service and sales Excellent communication and customer service skills

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2.0 - 7.0 years

9 - 13 Lacs

Mumbai

Work from Office

Job description Primary role is to handle global customers. Regular QBR with customer. Customer visits PAN India. Ensure target achievement through sales. Will be responsible for identifying suitable large opportunities in the market place Would understand customer requirements To close the deals (technical & commercial), with detailed order terms and set customer expectations. Responsibilities: Primary role is to handle global customers Regular QBR with customer Customer visits PAN India Ensure target achievement through sales Will be responsible for identifying suitable large opportunities in the market place Would understand customer requirements To close the deals (technical & commercial), with detailed order terms and set customer expectations What we are looking for: Any Post gratuate with good exp in IT infrastructure sales Excellent communication skill client handling ability Able to travel Share this job Job Skills Apply now Apply for this job and hear back from the hiring manager in under 48 hours! Get In touch Are you interested in working with us? * Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA. Call Us

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2.0 - 6.0 years

3 - 7 Lacs

Gurugram

Work from Office

Role & responsibilities We are looking for a full-time Travel Consultant (Outbound Sales) for our Gurgaon office. As a Travel Consultant, you will be responsible for planning, organizing, and selling tour packages, both domestic and international, to seniors and other customers. You will develop new clients, provide quotes, and create itineraries. Your focus will be on customer satisfaction and maximizing sales. Qualifications Excellent verbal and written communication skills in English and Hindi. Extensive knowledge of domestic and international travel packages, cruises, flights, hotels, and travel insurance. Ability to provide quotations, create itineraries, and manage and follow up on bookings. Prior experience in sales and customer service. Must be able to work well in a team environment and be able to multitask. Bachelor's degree in Tourism or a related field preferred. Preferred candidate profile Someone who loves talking and doing sales Extrovert and Self Getter Hard core Team player Solution Oriented Travel Industry Background

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0.0 - 1.0 years

1 - 3 Lacs

Gurugram

Work from Office

Responsibilities: * Manage reservations via phone/email * Upsell hotel amenities & services * Maintain customer database accuracy * Process bookings & cancellations * Coordinate tour package itineraries

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8.0 - 10.0 years

5 - 9 Lacs

Gurugram

Work from Office

At least 8 years of Travel Domain experience on product combinations of Air, Hotel, Sightseeing, Transfers, Rail, Cruises, EuroRail etc. Should have Team handling experience such as Application support, Client Support, troubleshooting or incident management. Responsible for TAT and SLA management. Will be responsible to handle the team that will be answering the first level review of the issues and concerns in the product application received via email, voice call, or instant messaging and to provide updates and completion information. To Manage and resolve problem tickets for assigned applications within designated performance metrics and in accordance with all applicable SOPs, team processes and management guidelines. Responsible to gather product enhancement requirement from Business heads and create the scoping document. Review support tickets raised to technical team to ensure that the issue is genuine and shall be raised for prioritization. Regular coordination with the Technical Support Team

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2.0 - 7.0 years

1 - 5 Lacs

Jaipur

Work from Office

To provide courteous, professional, efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager Front Office signs all rebate and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional staying experience, creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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2.0 - 7.0 years

3 - 7 Lacs

Hospet

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You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sales Manager is responsible to act as a sales specialist and be responsible to assist the related revenue is maximised in the most profitable way in line with the agreed targets. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Manager or Sales Executive. Good problem solving, administrative and interpersonal skills are a must.

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3.0 - 8.0 years

1 - 5 Lacs

Pune

Work from Office

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and HFS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and HFS are reported to the concerned teams on timeOperational ownership of all the QMHSE and HFS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills be very Customer focused

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2.0 - 7.0 years

1 - 4 Lacs

Sanand

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Responsible for coordinating all work requests coming in through email, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities Collaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

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3.0 - 5.0 years

1 - 5 Lacs

Gurugram

Work from Office

The associate will be part of TBO Platinum Desk which services the top B2B travelpartners across India. He/She willbe responsible for handling booking and post booking queries of the key travelpartners across India for their non- air travel. They will be one point ofcontact for all the service requests and must adhere to service SLA andproviding exceptional customer experience. Destination knowledge must: - Maldives, Mauritius, Sri Lanka, Dubai, Bali,Seychelles, Singapore, Thailand, Malaysia, South Africa, Hong Kong. Driving revenue and wallet share of the travel partners. Increasing the numberof transacting agents on a monthly level. Responsible for CSAT at booking and post booking level. Capable of maturely handling the travel partner escalations. Relationship building with the travel partner. The associate should have in-depth knowledge of hotel, flights and holidaypackage products and should be familiar with CRM platform. Ensure that their allocated set of travel partners are transacting with TBOevery month and pitch all non- air products. Should beable to work in result oriented with strong communication skills. Teamwork andcustomer focus is essential.

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