962 Tni Jobs - Page 35

Job title : BPO Trainer//Product Trainer Location: Sector-1, Noida Company: BPO convergence Noida Experience: 1-3 Years Requirement-Must be fluent in english Salary: 28K CTC Employment Type: Full Time Shift: Day Shift WFO Contact-8395035655 HR Gauri

Purpose of Manager-Training role: As a training manager, you are accountable for managing the operations learning needs at the branches (PAN India). Works closely with business operations team to create and execute successful learning path of employees according to the business requirements. As an Manager-Training, you are expected to: 1. As a Team Leader, the incumbent will develop training content & deliver training programs. Should cover skills, competencies & etiquettes required in process and workflows for new hires & existing employees through online/classroom/on-the-Job mode. 2. Ensure effectiveness of training programmes and take required measure to bridge the gaps. 3. Plan and execu...

Hiring for Supervisor Quality & Training International Voice Process Leading BPO in Bangalore Require minimum 1 year experience as Team leader Quality in BPO Must have Experience in Quality Domain CTC UPTO 8.5LPA Shifts 24*7 Role and Key Responsibilities: Critical Thinking: Apply analytical skills to evaluate complex problems, identify root causes, and develop effective solutions Testing New Automation/Features: Execute and plan for new automation tools and features. Ensure thorough testing to validate functionality, performance, and reliability Recommendation Generation: Analyze test results and user feedback to generate actionable recommendations for product enhancement. Collaborate with c...

Designing training modules, maintaining competency records, skill matrix, and skill records Training Needs Identification, preparing training calendars, measuring training effectiveness and Return on Investment

Voice Coach Exp- 4+ Years (2+ Yrs as Comms Coach) Loc- Gurgaon Pkg- Upto 9 LPA Skills- VnA Training, UK Accent, Comms Training, TNI, TTT, US/UK Process, BPO etc NP- 30 Days Nancy-8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Should have BPO experience.

* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office-Kolkata and Lucknow only not for Delhi/NCR and Bangalore neither Hyderabad..Apply those who can relocate in Kolkata either Lucknow Perks and benefits Fix Salary + lucrative Incentives

Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting informa...

Key Responsibilities: Conduct Inductions, Certifications, and Need-Based Training Programs. Perform Training Needs Identification (TNI) and Training Needs Analysis (TNA) using past performance data to create tailored learning paths for individuals and teams. Apply adult learning principles and diverse training methodologies. Provide initial handholding for new sales team members including mentoring, coaching, joint field calls, and On-the-Job Training (OJT). Monitor and evaluate training effectiveness, success, and ROI; report findings periodically. Plan and implement a regional training calendar. Support regional teams in continuous knowledge and skill development. Align training programs w...

Urgent opening for Leading Insurance Broking Company Role & responsibilities : Major Deliverables: Conduct comprehensive assessments to identify skills gaps and training needs. Collaborate with department heads and senior management to prioritize training initiatives. Utilize surveys and focus groups to gather insights on training requirements. Develop tailored training programs that address identified needs. Manage the logistics of training delivery, including scheduling, resource allocation, and participant tracking. Coordinate with external vendors to ensure effective training sessions. Maintain training documentation, including records of attendance, feedback, and program evaluations. Im...

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Develop and maintain relationships with stakeholders to identify training needs and develop solutions. Design and deliver process training, soft skills training, product training, and team handling sessions for clients. Conduct training analysis to measure program effectiveness and provide recommendations for improvement. Collaborate with cross-functional teams to integrate training into organizational processes. Desired Candidate Profile 5-10 years of experience in BPO/Call Centre industry or similar field. Strong understanding of TNA (Training Needs...

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Conduct Training Needs Identification (TNI) and Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and deliver behavioral training, soft skills training, and other types of trainings to address identified needs. Collaborate with stakeholders to design customized solutions for specific audiences or groups within the organization. Monitor progress against key performance indicators (KPIs) to measure program effectiveness. Desired Candidate Profile 5-10 years of experience in Learning & Development or a related field. Strong unders...

Greetings from Ienergizer Urgent hiring for Process Trainer role at IEnergizer Noida Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or Connect via call at 9289640609 We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and dow...

Soft Skills Trainer- BPO Location: Kharadi, Pune Salary: Up to 5.5 LPA Conduct soft skills training sessions for new hires and existing staff Design and deliver training modules on communication, customer handling Maintain training reports. Required Candidate profile Qualification: Graduate Experience: 5 years total (min. 2 years as trainer on Paper in BPO) Experience in Inbound Customer Service Excellent Communications skills required.

Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on swapnil.gupta@igtsolutions.com- 7042379178 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, ...

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE..Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from Office Kolkata and Bangalore only ..apply those who can relocate in Kolkata and Bangalore not for Delhi/NCR neither Hyderabad Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Job Summary: As a Voice Trainer at Vindhya, you will play a crucial role in the success of our BPO (Business Process Outsourcing) operations, particularly in the voice-based services. Your primary responsibility will be to design, develop, and deliver comprehensive training programs that equip our agents with the necessary skills and knowledge to deliver exceptional customer service through phone interactions. You will be instrumental in enhancing the capabilities of our agents to ensure high-quality service, increased productivity, and overall customer satisfaction. Job Description: Training Program Development: . New Hire Training: Product and Process Training: Communication and Soft Skill...

* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR and Bangalore..Apply those who can relocate in Kolkata Perks and benefits Fix Salary + lucrative Incentives

Role & responsibilities Get TNIs from different department & Compile the analysis to draft training calendar. Release of training plan & conduct of training & provide necessary training material. Record keeping of attendance, test paper, Skill matrix/competency, Evaluation form & feedback. Update & design the new training material/test paper/Evaluation form as per requirement & changes Generate MIS report daily basis. Implementation of LMS Digitilization of Training Tools Induction & DOJO training Conduct skill matrix audit as per plan to identify gaps of skill levels & impart training. Participate in customer audits & update of system as per requirements. Record keeping of suggestion & kaiz...

Hiring for the Manager/ Sr. Manager Training role in Travel Process!! Company - iEnergizer Noida Sec 60 GDS EXPERIENCE IS A MUST Contact Person: HR Sharandeep Kaur - 9266364422 Job Description:- The position of Manager / Sr. Manager Training involves overseeing and managing the training and development programs within an organization. This includes designing, implementing, and evaluating training initiatives to enhance employee skills and performance, as well as aligning training strategies with business goals. The Assistant Manager is responsible for leading a team, collaborating with various departments, and ensuring effective learning experiences to support employee growth and organizatio...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Technical Trainer Summary Apply Now Hyderabad Full-Time 3-5 years Responsibilities Develop and deliver technical training programs for employees. Create training materials, guides, and resources. Conduct hands-on workshops and virtual training sessions. Assess employee progress and provide feedback. Stay updated on industry trends and update training programs accordingly. Qualifications Develop and deliver technical training programs for employees. Create training materials, guides, and resources. Conduct hands-on workshops and virtual training sessions. Assess employee progress and provide feedback. Stay updated on industry trends and update training programs accordingly. Skills Strong comm...

Hello Job Seekers!! Greetings From ShiningStars ITPL Inviting applications for Sales Trainer for Mumbai (Marol), Hyderabad (Begumpet) and Coimbatore location to train tele sales agents on insurance products, sales techniques, and compliance. Responsibilities include delivering training, coaching, and developing materials to boost sales performance. Requires sales experience, strong communication skills, and a passion for training in a fast-paced environment. NOTE: IMMEDIATE JOINERS PREFERRED OR MAXIMUM 15-20 DAYS NOTICE PERIOD CAN CONSIDER. Qualification: Any Graduate Language: Proficiency in English and Hindi is essential. Knowledge of native language would be an added advantage. Age Limit:...

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and evaluation. Conduct Training Needs Identification (TNI) and analysis to identify gaps in employee skills and knowledge. Develop and deliver process training, soft skills training, sales training, classroom training, OJT, TTT, and other types of trainings as required. Coordinate with subject matter experts to design and develop high-quality training materials. Monitor trainee progress, provide feedback, and track performance improvements. Desired Candidate Profile 3-7 years of experience in Training & Development or related field. Strong understanding of Training Management principl...

Roles and Responsibilities Design and deliver soft skills training programs for BPO clients, focusing on communication, interpersonal, and behavioral skills. Conduct needs analysis to identify training gaps and develop customized solutions to address them. Develop process training materials and conduct OJT sessions to ensure effective knowledge transfer. Provide coaching and feedback to trainees to improve their performance and achieve desired outcomes. Collaborate with subject matter experts (SMEs) to design and deliver specialized trainings such as Voice & Accent, Customer Service, Call Center, Behavioral, Process, Soft Skills, Communication, Interpersonal, Leadership etc. Desired Candidat...

Hiring for VnA Trainer - Bangalore Location 6 to 9 Years of relevant experience Salary Upto - 11 LPA Exp Must into Voice & Accent , TTT , TNA , TNI Excellent Communication Pls Whatsapp Cv to Saurabh 9818385050 & Write Vna (No Calls pls) Required Candidate profile Hiring for VnA Trainer - Bangalore Location 6-9 Yrs Exp Salary Upto - 11 LPA Exp Must into Voice & Accent , TTT , TNA , TNI Pls Whatsapp Cv to Saurabh 9818385050 & Write Vna (No Calls pls)